Komentar :
Eugene Lee (27/06/2016 08:26)
Worst experience ever. The company has already moved from Pacific Putri hotel and you have to call them when you arrive. After that you have to wait for them.
We have an accident (which is not our faulty) and we called Hawk. They keep telling us to go to police station to make a report. We request them to come to assist us but they keep telling us they dont have manpower. The other party involved in the accident also rented their car. Their rental car representative came to assist them in 15 minutes.
Following Hawk's advice, we went to the police station. The other party admitted their fault and will use insurance to cover.
After we return the car to Hawk , they then told us that we need to pay for the accident regardless who is in fault!! In first place, this is not made know to us. And they are not helpful at all...
It is a good thing that no one is hurt in this accident. Do be warned...