Komentar :
Joseph Gan (28/05/2018 13:01)
Right beside the city of nagoya, about 3min walk. Room is clean and well maintained. Room service for food seem to be 24/7. Breakfast with healthy selection.
Ron Ang (20/05/2018 10:32)
The room is spacious and clean. The hotel staff were also attentive and managed to let us check in earlier as per our request. The hotel breakfast was decent too. It was overall a pleasant stay and I would come back again.
Trevor Reid (03/05/2018 09:30)
Not a lot to complain about, one of the better hotels in the heart of Batam close to Nagoya Hill shopping center. Very clean, good breakfast choice. Pool and Gym were constantly attended to and cleaned.
Desmond Foo (23/04/2018 12:34)
It is a good place that situated at the middle of batam. It is Near Nagoya Hill Shopping Centre. The deluxe room we stay in was at level 7 is spacy and good. The have a big good view to see too. The TV we have got a lot of channel to watch.
Yolanda Friska Eduscha (12/04/2018 01:01)
Who doubt this hotel, it's strategic located in heart of city (i mean reachable). Have a cozy lounge and good ballroom for event. [Only experienced those, haven't tried the room] 😀
Jasper Tang (17/03/2018 21:14)
Great hotel. Prices are reasonable and the morning breakfast buffet is not too bad. Located near amenities. Everything is just a short distance away.
Mohammad Khairul Monster (05/02/2018 11:06)
The room was marvelous. Spacious. Highly secured hotel. Staff was friendly. Food served breakfast delicious and so do the room service.
Chee Wee Lee (04/02/2018 05:04)
Probably one of the best hotels in Batam of the same price range. The room is tastefully furnished and extremely clean and well kept. Business function in the ballroom is also excellent. Thumbs up.
Jolene Tay (27/12/2017 23:55)
Had such a had time deciding a comfortable clean and classier place to bring my parents and a baby as most hotels look old online. Finally decided on Grands i hotel and its true to pic, clean and spacious. Breakfast was great despite not a wide spread but quality food! Took a Superior room and added an extra bed but still spacious. My room had faulty toilet and they swiftly changed a new room for us, very prompt and good service! Mgr even helped us to pack up and drag our luggage.
There's no baby pool but a jacuzzi pool and an infinity pool.
Hotel is walking distance to Nagoya Shopping Centre.
'Skyer ' (27/11/2017 08:31)
Good and nice hotel, near to Nagoya hill mall. Convenient for all shoppers. Family friendly.
Zie Squared (11/11/2017 06:21)
Great and nice place. Very clean and safe hotel. Friendly staff. Great breakkie buffet spread.
Randolph Lim (07/10/2017 08:08)
Deluxe room king is spacious and lovely. But lower floor is noisy early in the morning. Breakfast is better than expected but dish is not warm enough.
Cherz zz (04/10/2017 09:29)
Good location, right to shopping center. Have nice gym with various equipment. And the breakfast is defenitely must have.. Very satisfied staying here.. very clean room too, thumb up..
Sandra Octaviani (04/10/2017 09:27)
This hotel has a great service, good stay, very clean, satisfied! Best hotel I know in Batam. Very recommended especially for those who wants to explore more the city because it is located in the central.
Hendra Wahyudi (19/08/2017 08:42)
Good location and comfy room. Need to improve the hot water sometimes too hot, and slow wifi.
However recommended for staying at batam with budget > 100USD/night.
lionel wee (25/06/2017 02:04)
Nice hotel. But the pool is average. Gym is great.
muhammad rifki (04/05/2017 01:21)
Great room, great breakfast, and it's in the center of batam, near mall. Great hotel
Aik Peng Ng (30/04/2017 08:20)
Clean and huge room. Lunch is normal but breakfast with egg station is better than the lunch. Short walk to the Nagoya hill shopping mall. Huge karaoke club as well with good sound system.
JAO JAO (23/04/2017 15:17)
Many thanks to the check-in counter staffs. They are so helpful and full of kindness. The hotel location is just nicely nearby the Nagoya hill mall and has their own linkway to the shopping area.The room is big and cozy ,with the complimentary mini bar and bath tub.
The swimming pool and gym are also new and well maintained. Highly recommend this hotel and will choose it for the next time too!
Eric WR (26/03/2017 02:29)
It's one of the better hotels in Batam but still reliant on local electricity and water which means days where you get brown water from the tap and blackouts in your room. The staff is generally friendly, the for quality is nothing special and the location is convenient to the not so nice Nagoya mall. Very expensive room rate and is indicative of what the hotel thinks it itself not so much as what the hotel actually is.
Witarsa Wahyudin (02/03/2017 18:47)
Great Hotel in the chain location, near from Nagoya Hill Superblock Mall and Jabal Arafah Mosque...
Jeffrey C (02/03/2017 02:14)
New and well maintained. Near to the Nagoya Hills shopping mall. There is a back entrance that is walkable. The breakfast was great.
Peter Tan (16/02/2017 16:20)
One of the better hotels around. Room is decorated with wallpaper and some art. The floor is carpeted and there's even a separate gym room for both ladies and men.
Nick Truelsen (26/12/2016 23:01)
Nice hotel with nice big clean rooms and modern facilities. Great staff and a nice bar.
amri alias (24/12/2016 03:35)
room is great, toiletries too. staff polite, breakfast a good variety, pedestrian foot path to nagiyahill shopping centre
fisuka desu (21/10/2016 10:24)
Close (ish) to the airport, and only 5 minutes away from Nagoya Hill mall. Room is clean and spacious with free minibar. Breakfast was supperb. The Wifi is not that good tho. I couldn't log in for the first hour.
Nigin Balakrishnan (07/07/2016 14:13)
Located within 5 minutes of walk from Nagoya Hill shopping mall. Recently renovated. Rooms are spacious and clean. Breakfast spread and room service food is average. Good service from staff. Taxis from concierge are expensive. Bath tub drain was rusted.
weda ganesha (27/05/2016 12:08)
Nice services
Ramonez Purbez (06/05/2016 02:18)
The room is spacious and location good .
But room cleanliness need to improve, bath room has a bad smell, towel not fresh . Breakfast was so so and need to improve variety .
Asked for additional slipper took 20 minutes what a joke, need to improve service .
Sumathi As (16/09/2015 15:04)
Its a very classy hotel. Yhe breakfast was good and has alot of variety.
Gan Siew Lim (27/06/2015 16:02)
I stayed at the ihotel near BCS mall. It's very new. My suggestion is to have a rack to put bath towels. Another suggestion is to provide hand and face towels. Otherwise everything is good. Hope you accept my suggestions.
Eric Tan (10/05/2015 04:36)
One of the better hotels in Batam. Value for money. Comfortable and relaxing. Staff very polite and helpful. Will come back again for sure.