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Fragrance Hotel - Imperial

Karimun, Kepulauan Riau
Klasifikasi: Hotel and Villa
Alamat: 28 Penhas Road, Singapore 208187
Rating: 3.40
Telp: +65 6297 9888
Web: www.fragrancehotel.com
Jam Operasional:
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Komentar :

Dillip Bhuyan (14/05/2018 09:16)
Beautiful budget hotel with complementary breakfast and wifi

Sitikantha Mahapatra (22/04/2018 17:26)
A very good budget hotel with all essential services. Guests are offered free Wi-Fi and complimentary breakfasts. The location is very convinient for communication and good numbers of eat-outs, fair price shops , Malls etc. are available all around the hotel. The rooms are well furnished and the hotel rooftop swimming pool offers a good time-pass for its guests. The hotel staff are mostly well behaved and co-operative. One would love to stay in this hotel given the opportunity.

prayag pandya (18/04/2018 05:11)
does not deserve any star. very very small rooms. horrible staff. staff is not at all cooperative. i just asked to warm the milk for my 2 years kid, and they said no. very arrogant people.

we stayed from 11th till 15th of april 2018.

beside hotel it self is not up to the 3-star category. does not have dustbin. I called the receptionist about not having dustbin in the toilet, in return they said that " we do not give dustbin in toilet".

dental kit what they provide is also third class quality.. ( Photos are attached herewith.)

if you have other options, do not select this hotel please.

Sunanda Sharma (24/03/2018 02:56)
Hi I came down to Singapore today early morning. I had a booking done by my agent in Delhi in this hotel. We already requested them for early check in but hotel staff said there is no such request made. It’s been six hours we are sitting in their lobby waiting for the check in Which they are not ready to give before 1pm but checkin time mentioned on their website is 12:00 pm I have never experienced such cold treatment with customers in any hotel. They have asked 79 dollars for the early check in. Despite having rooms available This is really disappointing. It’s 11:00 am still
They are not willing to give room and female at front desk named Natalia is rude and not at all supportive.

Samir Shrestha (06/03/2018 09:04)
The location is near to train station and not very far from popular spots as well. Convenience store is just couple of minutes walk. Wi-Fi was free but slow. Room was neat and clean with all the amenities provided. Swimming pool on level 4 gives amazing view. Breakfast service was quick and plenty.

Riddhish Bhayani (16/02/2018 09:14)
The hotel is good. The staff is supportive. Rooms are a bit coosy but adjustable.

Niej Deveza (03/11/2017 12:08)
Front desk- very accommodating.
Beakfast- not that much, service personal was a bit rude.
Room- clean, hot and cold shower mini fridge available, complementary coffee and mineral water.
Note: book tickets at the front desk! Just ask and they will be telling you the rates. About $3-$9 chipper. 😊

브라이언브라이언 (17/11/2017 04:57)
Stayed here for a couple of times. This is a friendly budget hotel just a few steps away from MRT Lavender Station. Staff are very nice accomodating. With convinience store at the lobby and a good French restaurant.

Nor Azizah (03/09/2017 14:30)
Location is good and convenient. Rooms are clean however the air-conditioned needs to be improved as it is not cold enough.

Avi Cohen (29/08/2017 05:04)
The best thing about the hotel is the location. It is just 2 min walk from lavender mrt station. But the rest is just avarage or bellow. The rooms are small, with no bathtub, only shower. The water doesn't drain effectively after the shower, so you are left with wet floor in the shower/bathroom. The closet has 5 fixed hangers, and they said they couldn't add any extras to it. There is no laundry service, and the iron board is made of iron with lots of cuts or holes in it, which makes it difficult to iron. Forget about using the steam since it condenses on the iron and leave the cloth wet. When i requested the iron at evening, they didnt know where it was, and i had to wait 1 day for it. I had trouble connecting to the net with my computer, mobile was fine. I requested that my soap dispenser be filled up in the morning, but evening time I found it empty. The girl at the lobi asked if I can wait about 2 hours for the maid to come and change it...luckily the guy at the lobby was more effective and changed it after 20 minutes.


Joseph Chee (25/08/2017 00:04)
Staff is friendly and helpful. Stay is affordable. Swimming pool complimentary breakfast available.

Tasha Hetherington (31/07/2017 21:08)
Average but only affordable accomodation in Singapore with pool. Staff seemed a bit slow. Lift smelt worse each time we got in. Cleaning staff were lovely and helpful when we needed towel for pool. The pool is great. As is the location. 2 mins from lavender station.

Novida Juniaty (14/07/2017 02:44)
This hotel cheaper and nice to sleep even the room size very small. The location near MRT by walking distance takes about 5 minutes. Many variance food you can find around this hotel.

Cristine Caldona (03/07/2017 12:18)
Staffs are warm and respectful and the facilities are great!

Ngurah Mantara (30/06/2017 14:49)
Small room without any window. Near mrt and 24 hours food court

Akshat Arvind (20/06/2017 01:46)
Room service is good.. Rooms are a little dull but you'll get a decent sleep..!! Pool at the terrace is nice with a depth of 1.2m..

Mia Munter (17/04/2017 09:35)
Good hotel for the price and very goof service. A bit worn down, but nothing major

YEN SHENG LIM (16/03/2017 17:19)
Near to station. Convenient, 7 11 and mini market nearby

TheGreenHouse222 Thailand Vacation Rental (28/02/2017 16:55)
Convenient location and great service! We really enjoyed our stay in Singapore with their help.

Владимир Иваненко (23/02/2017 15:31)
Air conditioning system is noisy and dyrty. Beds are bad. Also cocrouhes notesed.


Abdul Abdalla (03/01/2017 01:52)
Most horrible place and very expensive for nothing. They charge for everything and reception not customer friendly nor helpful. They just look for ways to make more money out of custome. Definitely the worst for me and my family.

Alan Clement (08/12/2016 01:44)
Comfortable stay. Great rooftop pool.

Ashley Mackie (05/06/2016 20:37)
I had extremely high expectations after seeing the websites photos, and the prime location of the hotel. The hotel appeared to be aesthetically pleasing, and it was. I paid a very high price to stay for 9 days, in the "Deluxe" room. Upon my arrival a layout of the hotel showcased all the rooms to be the same size in square footage. We had three standard sized suite cases and nothing else. The room was barely 100sf, couldn't even move around with our stuff in there, no place to store your suitcase, unless you want to leave it in the luggage room down in the lobby, which made absolutely no sense since there was no place to put your clothing. In addition to the misleading photo, the ridiculously small rooms, the staff was rude when it came to the breakfast that should have been included with my stay, as I had the deluxe (highest end of stay). With the amount of money I spent, and the bathrooms that look like something out of cell block C in a correctional facility, you're much better off spending the same amount of money down the road at the Hyatt.

janeth rosales (08/06/2016 01:53)
I loved the place. It's very accessible to the mrt and local shops and restaurants.

Andre Rocha (20/11/2015 23:39)
My room had no window, at all. Breakfast was ok

Satu Koo (11/10/2015 16:41)
We stay here just now and i'll never been so bad condition hotel room like this. Trip isn't cheap,room is very dirty,room with no window and air-conditions doesn't work so good. I can't recommended this hotel anyone. I'm so disappointed. I'll hope that hotel staff will read this message.

Dorian Grolaux (26/07/2015 20:15)
Was okay I guess, questionable limits on the WiFi (which is slow to begin with), and the rooms are really way too tiny... The biggest issue is that you can't really manage the air con.. It's either on high, low, or off. The temperature setting doesn't do anything, and make sure you gave ear buds, that thing is noisy :/ Other than that the roof pool is quite enjoyable!

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