Komentar :
Carl English (28/05/2018 13:47)
Great location and service. Years ago, I was coming to Singapore from India on a red eye. I managed to get a little internet in Chennai, and emailed the main customer service address for the hotel group to let them know I'd be arriving early and would appreciate if my room was ready. When I arrived at 8am, they came out to meet me in the taxi and whisked me up to my room. Somehow my email made its way from corporate to the Singapore team, and they were ready for me. Stellar guest experience, customer for life. This hotel is always fairly priced given the location and the level of service. Also, they have balconies and you can open your door to the air, which is a rare and wonderful thing at high end hotels these days.
Scott Blanchard (17/05/2018 15:17)
This is a lovely hotel with comfortable rooms and an excellent location. So why three stars? Service. The service was terrible. The staff were indifferent, disengaged and often difficult to deal with. When they weren’t being obtuse they were simply ignoring their job.
Noel Bautista (27/04/2018 03:29)
Been here very often to attend seminars and conferences. Very clean and good service. The conference hall also has a good ambiance and interior and very spacious.
Guo Feng (26/03/2018 10:03)
The afternoon tea set provided at the antidote cafe in Fairmont is superb. I had their special Easter set. It was a little too sweet for me but still very enjoyable overall. It was very filling, I had trouble finishing that day.
Susan Fincham (10/03/2018 02:29)
I recently stayed at the Fairmont - my fifth stay there. The trip was booked back in December and as a repeat guest I expected better service. I always stay on the Executive Club level and when I checked in I was told that the room type I usually have was not available. I was shown to a room in the old tower and it was about half the size of the room I usually have. I was not offered any sort of refund as the room I was being offered was vastly inferior to the type I usually have. I returned to the check-in desk on Level 23 and advised that I would not stay in that room and finally after a 1 1/2 hour wait, I was given the type of room I usually have. My loyalty to the hotel meant nothing, and even though it was Chinese New Year, I expect to be given some sort of priority. Accommodation in Singapore is plentiful and whilst I won't travel again at the time of Chinese New Year, I will be looking elsewhere to stay. I was extremely disappointed as I have always had good service at this hotel before. Not good enough - Chinese New Year, or not.
Patricia Garraway (06/03/2018 16:09)
Very friendly staff eager to help. Take their time to ensure an enjoyable stay.
Everything is first class. Fantastic location.
Can't think of anything negative to say about the Fairmont. Our stay has been wonderful.
Willie Wee (22/02/2018 10:32)
Situated in the middle of Singapore, Location is awesome! Pretty views all round at the hotel. Service is great too. Easily accessible to raffles city with a host of good food and shopping options
Jean-Baptiste NICOLAS (20/01/2018 00:58)
nice luxury hotel in Singapore.
Very helpful staff as always in Singapore.
Rooms are very comfortable (but noise insulation could be improved. One can hear traffic noises 24/24...)
Breakfast in the ground floor is amazing.
Indian food, Chinese food, American type breakfast, the choice is huge and the quality is excellent.
Yulia P Wasista (30/11/2017 08:45)
My room was upgraded with beautiful view of marina bay sand and esplanade, the staff are very helpful and they provided us lounge post checkout so we could have shower before flying back home. Location is just walking distance from city hall mrt station and easy to be accessed from airport using green line mrt.
Bertram Goh (19/10/2017 11:04)
Dined at Antidote.. Nice ambience. But the beef burger was not cooked to the temperature I liked. Wanted Medium rare but got a well done Patty.
Philip Diamond (27/08/2017 11:00)
Room was very nice, executive lounge also nice, however didn't have the intimate and welcoming feel some lounges do. The service was very good as well. Had a drink at Antidote though and among four people, half of the drinks came after the other two had finished their first round. Only gave $15 discount and no apology. Rest of staff were friendly, helpful, and very available for any requests. Also happily gave us complimentary late checkout.
DANIEL CHONG (07/08/2017 08:01)
Good service quality. Like the ambience and decoration. Everything is neat, clean and tidy. Smell a bit musky thou. Situated at a good location but many may get confused with swissotel. Personally feel it's more of a business hotel than a tourist hotel.
Luke Li (01/08/2017 10:33)
Stayed in the room for one night. The rooms were very clean and hotel staff friendly. Amenities and facilities were well equipped. Breakfast buffet was also good with lots of variety.
Cheng Yee Lim (30/07/2017 10:32)
The hotel is well located and most shopping centers and tourist spots are within walking distance or just a short train ride away. Generally, the staff are friendly. Had our breakfast at Prego and was disappointed by the long queue. The service staffs are also busy and my order of French press coffee and latte took a few reminders before it arrived. We had to stack our plates to make space after a few rounds of exploring the breakfast spread. We chose to go Alligator Pear on the next morning for breakfast and had a better breakfast experience despite the smaller seating capacity. Coffee were served promptly after ordering; and plates cleared promptly. The room we stayed in is clean and the room amenities are slightly aged. We should have chose the renovated rooms. The bar fridge was disappointing, not because of the selection of beverage but for the lack of space for personal stuffs. The hotel is well located within reach to several supermarkets but the fridge doesn't have sufficient space for a bottled wine.
Sumeet Khubchandani (21/07/2017 18:02)
The rooms are good. The bed is divine. Had the best sleep. The breakfast spread is great. The doorman near the breakfast is very cheerful. The mall connected to the hotel is nice especially the restaurants. The view is fabulous.
Lukas Kwan (12/07/2017 12:41)
5 Star Hotel with MRT! city shopping dinning entertainments. Friendly cosy comfy ambience for romantic intimates families & oversea guests.
PeterPaul Yep (09/07/2017 13:34)
I went for the company organised lunch buffet event. It offers halal buffet which is suitable for my muslim colleagues. It's a good for multiracial society such as Singapore.
Gavin Manley (07/07/2017 15:06)
Good location in the centre of the city. Big clean rooms and helpful staff. Lots of amenities.
nok atoa (05/07/2017 15:38)
We been to Szechuan courts the foods so tasty and the restaurant view it's very beautiful we can see the boat building.
viktor daviknes (28/06/2017 13:02)
Great staff, nice comfortable rooms and fast internet. No complaints so far in the stay.
Vrijen Attawar (04/05/2017 12:32)
Stayed for one night and had a few meals at the Fairmont. Excellent room size and service. Fantastic Italian restaurant, if a bit pricey even by SG standards.would recommend.
jennifer addington (21/04/2017 19:24)
If anyone is looking for a great deal on hotels you can check it out on HoteIRaven. com Booked a hotel on there and they had the cheapest rates around...
Excellent stopover place to stay when we're traveling through Singapore. The room was clean and fully equipped, with comfortable king-size bed and fresh linens. The bathroom contained all the basic toiletries including a bath tub. The hotel location is very convenient for shopping and transport to other parts of Singapore. There is an link directly to the Raffles City shopping mall and onwards to the MRT. Only downside is sharing the pool with lots of guests from both properties.
livingroundtheworld (14/03/2017 14:51)
Excellent stopover place to stay when we're traveling through Singapore. The room was clean and fully equipped, with comfortable king-size bed and fresh linens. The bathroom contained all the basic toiletries including a bath tub. The hotel location is very convenient for shopping and transport to other parts of Singapore. There is an link directly to the Raffles City shopping mall and onwards to the MRT. Only downside is sharing the pool with lots of guests from both properties.
Lindsay Dawson (05/03/2017 17:36)
Excellent hotel with excellent service. This hotel is centrally located in the city and provides fist class service. The rooms are up to date and the continental breakfast will sure to please the pickiest of eaters! I would highly recommend staying at the Fairmont!
Jian Lin Lee (04/03/2017 14:19)
Located right in the heart of Singapore. It doesn't get as convenient as staying above the main subway station in Singapore. Close to lots of museum, shopping and good food!
John Francis (02/03/2017 14:52)
Club rooms are best option with free drinks and snacks in the club lounge with superb views. Club rooms are very comfortable and have all recently been fully refurbished.Staff are friendly and well trained and very efficient. Underground station is on same city block and the best way to get around.
James Gia (18/01/2017 19:25)
Conveniently located minutes from everywhere you want to be in Singapore, offering great views from spacious, albeit older rooms plus good food options and workout facilities (including a pool).
Would definitely stay again.
Isabella Wibowo (08/12/2016 08:50)
Very clean and comfortable. Disclaimer: I am a fan of the brand.
Great view and location. Integrated with a quite big shopping mall.
Very convenient choice to stay.
Sai Vaidyam Anandan (12/10/2016 12:38)
Clean rooms. Plenty of towels. Comfortable bed. Good table to get work done. Was able to connect my US chargers without a need for adapters.
The room on the 21st had great view from my bed.
Son Ngo Lam (27/09/2016 12:03)
The rooms are wider than other hotels.
High tech and well equiped meeting rooms
There are the big mall underground, near the MRT
There are very good sections for events and meetings with well equiped and elegant decoration.
Gemuketh LittleFeet (20/08/2016 10:40)
Part of the Raffles City complex of hotels, shopping outlets, and convention spaces. The Fairmont is conveniently located and easily accessible being just by the City Hall MRT station. The hotel is nicely appointed with a friendly and professional staff. Was gong to have afternoon tea at the much lauded Anti*dote but alas it was not to be. You have to make reservations at least the day before. The tea sets are prepared based on the reservations for that day and the only way to get in is if there are cancellations or no shows.
ben macdonald (12/08/2016 18:16)
Everything from the location to the room was great. The hotel had underground access to a shopping mall which offered many restaurants besides the ones in the hotel already. The rooms were clean and well put together. Overall a great hotel.
Nick Costanzo (08/07/2016 09:42)
Excellent hotel. Room was very large with comfortable bed. Fully stocked bar. Internet connection was acceptable, stable but not very fast. Hotel is connected to Raffles shopping mall with lots of shops and tons of places to eat. Highly recommended.
Mohit Vatsa (02/07/2016 02:36)
We love this hotel - great location, very fresh rooms, amenities are great, buffet breakfast at Prego or poolside buffet breakfast. Great bars, and connected to a great mall (Raffle City Mall). Service is great. Because of all these reasons, it's even better than Shangri-La. Avoid Swiss-Hotel, which is the counting hotel.
Anne-Laure Mention (13/06/2016 22:16)
Centrally located, excellent service, great views on MBS and CBD. Connected to mall, with foot massage services. What else ? 😊
Mike Bowen (12/06/2016 23:57)
Lovely location, great views, I got an executive suite and it has awesome views of the city, the room is massive, with loads of electronic gadgetry. Wonderful bathroom. Breakfast bar is Prego Pizzeria and has a great breakfast selection. No complaints, fantastic!
Stephen Rousey (15/05/2016 15:00)
If you're trying to find a really great deal on this amazing hotel I'd highly suggest booking it through the website HotelRaven. Com They have great deals for it on there! Such a perfect place don't have enough great things to say really!!!!
I like the hotel , comparing to the other hotels around the the world , thanks to my airline that they allow us to layover here , I had the chance to stay here several times and I never had a problem , good rooms , good location , staff are excellent , what do you need more !!
The only problem I faced , is I have to have two keys for the room , because of the power switch holder needs only the hotel card to power the room , you can't use any other card if you leave the room and you need the air condition to be ON while you are out of the room .