Komentar :
Daniel Pietschmann (24/04/2018 05:44)
Went there for a couple of issues.
First time was the water pump for the windshield. A couple of days later, a second one broke. Ok, maybe coincidence. They changed it free of charge but charged me $80.00 for a set of wiper blades. Guess they got their money back in.
Second time, I had an engine issue. The car was shaking. So they said it could be one of three sensors. They changed one part at a time and charged me 3 times. Even though it was an issue caused by only one sensor!
Since then my fuel consumption went up to 12 liters (from 8) went back to ask to solve the problem. Got the reply, sorry can't tell you what the issue is and how to resolve it.
Brought my car to get an error checked out to a different BMW workshop, now it seems that I have multiple issues, which will cost me about $4000. And I was told that these issues were around for quite a while now and should have been detected.
Save your time and money and go to a better place.
Peter Tan (21/02/2018 19:14)
High expectations but disappointing experience. Dishonest and borderline cheat. Beware!
Had some noise from the front wheels, test drove with boss up and down CTE covering over 8KM. Diagnosis given as damaged wheel bearings and advised to replace. $580. The noise persisted after the replacement. Boss then reverted cause as bad tires also claiming uncertainty of noise and offered $40 discount.
1 star for the mechanic doing a great install of new wheel bearings and free car wash.
Tina Sim (19/02/2018 10:54)
I am a very long customer of this workshop. I have seen it constant envolve to where they are now. I am with them since 2007 and has been sending my bmws for them to maintain. I have also recommended my circle of friends. Their experience with this workshop is pleasant as my friends have went to several workshops but couldn't find one that is experienced in BMW.
This workshop doesn't recommend cheap engine oil or repairs. The advise on quality than quantity of vehicles to serve. They would not hesitate to ask customers to look for other workshop for those we seek for cheap repairs because they are specialised and are really good at BMW.
Richard Chou (01/02/2018 23:30)
Sent my BMW 730 because of vibrating when travelling high speed. Problem solved in a quick and no fuss manner. No gimmick talk but get the work done. This is what I seek for and hope every workshop in Singapore to be like. Good to have them specialise in BMW.
Wong Jie Ling (01/02/2018 13:32)
Honest and capable workshop owner with no nonsense. Had constant engine overheat issue. Went to other workshops but not able to resolve and have constant problem. Mr Lim was quick to identify and fix with 100% assurance that he is able to resolve if I were to give him the trust. Certainly not a workshop that give the cheapest quote but caoablec to fix with quality and assurance. This workshop is damn badass at fixing BMW! With them around, my BMW can finally find its calm.
Xenthe Bang (01/02/2018 10:03)
Old man technician attitude is bad, very KL. Maybe he knows his stuff but don’t appreciate the way he talks. He doesn’t want to say what the problem is unless we confirm to repair at his workshop. Takes his own sweet time, doesn’t smile, no service attitude to win business. If he’s truly confident of his skills, he does not need to hold people hostage by saying “I’ll only tell you the problem if you’re doing the repair here.” No thanks. I’ll bring my business to another workshop where they actually want it.