Komentar :
Negin Nazarian (30/05/2018 04:06)
First, They wasted my time by not answering email nor phone calls. So I had to go down to the embassy just to find out that the visa processing time is unnecessarily long. They processing time is 3-5 times longer than other embassies (such as Indonesia, Thailand, china and so forth) which indicates either lack of organization or incompetence. Lastly, the information on the website isn't sufficient so many people were turned back because they didn't have the right information. Quite a Disappointing experience.
Philippine Embassy (24/05/2018 03:43)
Dear Kababayans,
We sincerely apologize if you have difficulty contacting us through our phones. The embassy has only one operator who must answer hundreds of calls a day. If she is already taking a call, she will not be able to pick up the other calls and they will keep on ringing as if no one cares to pick up the phone. We are currently working on upgrading our system to better communicate with you.
We humbly request your patience and understanding. Instead of calling, we recommend that you email your questions to the relevant email addresses found in the Embassy website so we can respond to you within our target response time of 72 hours.
Thank you.
Philippine Embassy Singapore Team
Dylan TubeHD (18/05/2018 05:59)
The lady answering the phone wasn't very helpful. Instead of giving direct answers, she would rather give links so we can find out for ourselves. If that is how it is, di nalang po kami tatawag. Sometimes, we have to be well versed specially sa requirements na kelangan ng mga pumupunta sa Embassy. You are representing the country, it would be best if workers also are courteous and knowledgeable and not a just pass-through system.
apple kiel banis (12/04/2018 08:46)
hello pwede po bang isabay ung pag renew ng contract sa appointment ng passport renewal???
Crazy Taal (25/02/2018 23:21)
Maganda at on time na releases na mga papers..
Md Mottalib (11/02/2018 12:49)
The Embassy of the Philippines in Singapore is the diplomatic mission of the Philippines in Singapore. It is one of the 17 embassies and high commissions that operate within their own diplomatic compound.WikipediaThe Embassy of the Philippines in Singapore is the diplomatic mission of the Philippines in Singapore. It is one of the 17 embassies and high commissions that operate within their own diplomatic compound.Wikipedia
reyna hernando (18/01/2018 15:04)
hi! open po ba ang Philippine Embasy Saturday?
thnks po
Lee Julie (23/10/2017 00:24)
I contacted OEC department on 13 October to make inquiries. I was given a mobile number to contact. The officer in charge was busy at Window 5. I sent an sms to this mobile number. I did not expect to receive a return call from her at 22:04 the same day. It was already after her office hour and she bothered to call back. She gave me a full detailed explanation to all my inquiries. She is a diligent staff of Philippine Embassy. She is amazing that makes customer satisfied with her awesome services. Her name is Cheryl of Window 5 (OEC Department). Thumbs Up Cheryl.
Elisa Calleja (11/09/2017 01:15)
Good morning po ask ko Lang if valid Pang gamitin Yung contract ko since Ma expired sya sa December 25 2017 schedule ko po sa renewal of passport sa October 23 2017 expiration of my passport on June 13 2018 and since same employer since Ng renew po ako sa kanila
Haidee Melio (01/12/2017 08:19)
Phone is always busy!Every minute!You need to be a jobless to connect with them.Frustrating!
Catherine Lum (04/08/2017 03:07)
My helper just got her OEC renewed & Cert of Authentication done BUT found that her surname was spelt wrongly on both documents, totally wrong with different surname on different document. One was spelt as Tandog & the other as Tantong whereas the correct spelling is Tantog.
I was very lucky to receive reply from mark Lim Salvador to apologised on behalf of PH Emb & offer his assistance to help by looking for him direct, so that we can skip the long Q.
Upon reaching PH Emb, the reception actually refused my helper asking to see Mark whom we have an appointment with & was asked to get a Q again. I immediately called Mark (realised that he was in Charged of Passport renewal instead) & he immediately got in touch with my helper & within 10 mins, all her documents were rectified.
Great & nice people are out there, we felt that today!
Thanks Mark, really appreciated your help & prompt response.
PH Emb is so lucky to have you & we too!
Joelle Liw (28/03/2017 01:28)
No instructions that there is a separate requirement to get a queue number from the guardhouse if you need your contract validated.
Waseem Yusaf (22/02/2017 11:24)
Good location but a bit out of the way for public transport. Good service
Anne Mac (15/12/2016 06:53)
Waste my time, my appointment is 2pm so I reached 1:40 but the entrance staff gave me last number but another person came later gave him early number than mine, in the end i am queuing at 3pm for step 2.. Waste my time, i really hate their procedures hope they upgrade.
Sam S (02/12/2016 04:03)
so hard to get in touch with someone via phone.
sometimes websites can't answer all the questions you have thus a need to speak with a human being.
i don't think people would love to call u often, if they have to at times, it's something important and yet it's hard to reach you.
opening hours are ridiculously short and very few working days, it's out of normal. how can you serve the most with this set up?
hayyyyyy
Ems Jh (10/11/2016 10:22)
Very accomodating and helpful. They rang me up twice to inform me that my new passport has been released. Thanks a lot! Keep up the good work mga kabayan!!
Haidee Ulan (13/10/2016 00:53)
Nag renew aq ng passport ko last sept 5, 2016.. then date of issue today oct 13.. so it's already 1month.. I used to check their given website if my passport already shipped, but still not yet.. my concern is, I tried to call their costumer hotline to get some info, pero wala k mkkausap ,only their automatic voice call which is useless, ituturo lng din sau n I check s website nila.. it's better sana if may makakausap kang operator, so you dont need to go there (Philippine embassy) for follow up .. like mine, my off is every monday, I just changed my off day believing that they will issue my passport on the given date.. I cannot change my off everytime.. so please, sana mapansin nyo po ang concern ko.. salamat!