Komentar :
Devang Sumad (11/05/2018 13:21)
Good
Koh Fuqi (09/05/2017 09:50)
Prompt & professional police officers on duty. Officers promptly assessed each walk-in visitor on their requests, quickly determining if the NPC were the correct agency to assist them.
Bessie Ong (22/07/2016 16:00)
I wish to share my unpleasant experience I had encountered this evening at Teck Whye NPP. I went there with my husband to update both our address. The officer in charge who attended us was Fazhan. He did not accede to our request despite the whole file of documents I had produce including lease, option to purchase, hdb letter & SP letter. I told him this is my second visit to update address but in the end I did not get my address updated. He request us to come back again with the latest SP bills as the one I brought was dated 22/4/16. I went to another NPP located at Bukit Batok straight away. I had both of our address updated there. The officer in charge said the HDB letter is acceptable & he is able to update based on that letter.
I am puzzled by the double standard practiced at both PP. Was it due to the queue at Teck Whye NPP during my visit & Fazhan merely wish to get rid of us quickly & move on to the next so that he could knock off on time? Or is he not experience enough to determine on the required docs?
Appreciate a reply to my queries.
Bessie Ong
David Fhu (27/12/2015 07:03)
The policemen at this station are very helpful. But the work flow can be improve to shorten the waiting time.