Komentar :
Katherine Garcia (22/05/2018 06:34)
If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around...
Went for the dinner buffet at cafe mosaic to celebrate my mom's birthday and it was an an amazing experience. The selection of food they had was really really good, ranging from fresh seafood such as live shucked oysters, to a cheese plate. I highly recommend the seafood as well as the roast lamb. The service provided by the staff was also top notch. They promptly cleared any plates at our table and were very responsive to queries. Overall, it was a really good experience and I'll definitely be back.
Kathy Ong (13/05/2018 08:21)
Room & Service was all great! Caught by surprise when the conierge staff manage to provide me the request that was previously rejected. It was nice of them to put in effort to make it happen and make the stay in Carlton to be wonderful. Their rooms are clean and neat thus, will definitely back to there again!
Thank you
Zachary Chua (30/04/2018 12:35)
Went for the dinner buffet at cafe mosaic to celebrate my mom's birthday and it was an an amazing experience. The selection of food they had was really really good, ranging from fresh seafood such as live shucked oysters, to a cheese plate. I highly recommend the seafood as well as the roast lamb. The service provided by the staff was also top notch. They promptly cleared any plates at our table and were very responsive to queries. Overall, it was a really good experience and I'll definitely be back.
G T Khoo (25/04/2018 07:02)
Was at Cafe Mosaic for a lunch buffet. Variety was decent, with very efficient waiting staff. Somehow I find that the dishes are mostly to the sweeter side. Yes, even the savoury ones are much sweeter. The ambience was okay, you get to look out the windows and people watch during lunch. Located near City Hall MRT, it is very accessible to get to Carlton Hotel.
Lay Shantelle (07/04/2018 15:50)
Stayed for 2 nights (not consecutively) in a span if 2 weeks. It wasn’t too bad. The amenities and service were quite good. Easy to get to and near esplanade and all.
Food for room service was a bit lacking though. The seafood platter of sorts were a tad too dry, nonetheless it was quite tasty in the end, but given ifs price, i would expect it to be of better quality.
Wong Kin Chun Kent (02/04/2018 05:39)
Nice hotel with shopping mall nearby. Restaurant quality is no surprise. Room facilities is OK. Efficient service. Free mobile available in the room with 4G internet service. Speed is good.
Reserved king bed room but not available when check in.
Yet need to wait taxi for long time in the morning. 5 min walk from subway station.
Price is not cheap but reasonable.
vicki ford (17/03/2018 08:11)
Stayed here 4 nights. Cleanliness and friendliness are top rated. Service and location was perfect. Raffles City shopping mall across the road and also many restaurants. We will make this our hotel of choice every time we go to Singapore. Thank you Carlton for making us feel so welcome. P.S. The pillows in this hotel are so wonderful that I purchased two from the hotel to take home with me at half the price of shops.
Bernard Ng (07/03/2018 00:48)
Was there for an company event. The staff service was not bad, assisted us with the setting up, however, it will be better if the team communicated well with one another on the respective event materials. We find that only the person who manages our account know about what we have contracted while the other who tried to help doesn't have much clue.
The lunch buffet spread was good. I could manage to grab some nice hot food to spike my appetite as I was not well that day.
Carlos Gonzalez (09/01/2018 03:53)
Nice hotel Grand lobby service is efficient, looks feels and smells like a new hotel well maintained.
It's a 15 min walk to city centre or get the metro 3 minutes into the city (2 stations). Complimentary service a mobile phone take with you around the city make calls, even international, use Internet service use it like your personal phone.
Swimming pool area is nice and clean with all your towels and facilities at hand.
Breakfast not included additional cost.
Peggy Stefanick (27/11/2017 14:22)
A nicely appointed room. Clean, modern decor. Not all rooms have a tub, and if you want to soak after a long flight, the tin will cost you an additional (approximately) $50.00.
Front desk staff is very pleasant.
Suchit Nanda (24/11/2017 15:53)
Nice upscale hotel. New wing I'm told is better. Rooms are a bit compact. No roof top viewing or restaurant. Free handy in room had issue with charging. Kept asking for replacement but had a tough time on that. Plus we had booked Universal Studios through it so wanted to carry it with us but worried about the battery dying on it. Overall not a superb but just OK experience.
Florent Villard (18/11/2017 09:23)
Good location. Comfortable beds. The rooms facing the streets are a bit noisy. No doors for the bathroom. Nice fitness center but you need to go outside to join it. Very convenient "Handy" phone with local sim included in the price.
Jessie Lim (05/11/2017 13:01)
The ballroom at Carlton Hotel is very conducive for happy events. Especially for company dinner and dance and weddings. Been there many times for such events and have never been disappointed before. Carlton Hotel is centrally located and easily accessible via public transport. Highly recommended!
Bec E (09/09/2017 15:32)
Rooms were very tidy. Beds were so comfortable, I wish I could take one home. Staff were kind enough to give us early check in even though we arrived hours too early. Has all the amenities you could need in the room, including the Handy smart phone which was SO helpful. The waterfall shower was a nice touch. Close to shops like Raffles and bus routes which was nice and convenient. We enjoyed heading across the road to Chijmes for food and live entertainment. All in all I will recommend to everyone and we'll be keeping a look out for Carltons next time we travel.
Laura Schmitt (09/09/2017 14:00)
O really enjoyed my stay at Carlton. The bed was really comfortable and I had a great view from my room. It's located across the street from a metro stop so that made it very easy to get around the city. There are also so many restaurants within walking distance. My favorite thing the hotel offered was a complementary smart phone. This made navigating the city stress free!
Wendi See (31/08/2017 16:31)
Calton Hotel is centrally located. There is a subway just next to the hotel. A big shopping centre just across the road. The ambience of the hotel is perfect for either a quick meet up or a nice lunch or beautiful dinner. Highly recommended.
Ketchup Wannan (21/08/2017 04:44)
Amazing location. Walking distance to all the main attractions and easy access to transport ig you're not a walker.
The rooms are all of a high standard. Staff are friendly and always willing to help.
Jonathan Hamilton (10/08/2017 13:34)
A very professional and courteous staff in a sumptuous hotel. We were given an upgrade without even asking and received a spacious and extremely comfortable room with a spectular city view. The hotel is located in the middle of the city and central to most things. We found there was a very good underground system across the road in Raffles City - after walking 20 minutes in the tropical heat! We didn't use any of the facilities as we were only here briefly between flights but would wholeheartedly recommend the Carlton based on our experience.
JK47 Beatbox (03/07/2017 09:33)
Location was near to city hall mrt. Attended for wedding function. Food was pretty normal. Above average but not overwhelmingly awesome.
Nicholas Lin (26/06/2017 11:37)
Average hotel with poor service. The business center had an employee sleeping in there at night and he refused to let me use any of the computers at night. Even if it was just to print out a travel itinerary. The rooms were fine. But as hotels go this is average. Luckily there are some food options around bugis which is within walking distance.
Stuart Atkin (01/05/2017 00:50)
Good rooms, great breakfast restaurant, relaxing coffee lounge and very convenient to shopping in the centre of Singapore. Enjoyed the pool for a morning swim. Good supply of taxis for getting around as well.
James SK Teo (23/04/2017 12:32)
Stayed at Carlton Hotel on stopover for next day departure flight to Brisbane. It is a 5 star Hotel. Its facade is outstanding with excellent design. Its customer service is oar excellent , especially, its Front Desk staff who are smartly dressed and very professional, A good Hotel for my next holiday stay.
Patrick Clemens (19/04/2017 17:43)
Excellent facilities and great location for city exploration. Really enjoyed the pool and the breakfast buffet. Staff very friendly and helped me out on management of day trips.
Diana Donnellan (13/04/2017 23:36)
Quite a nice hotel, centrally located and close to the City Hall MRT stop. Nice perk: a smart phone is included with the room. I'd would have given it a 4-5 star, but clearly some rooms have downgraded amenities, such as this incredibly cheap instant coffee. Other rooms in the hotel have coffee makers, but the hotel refused to provide me with one.
laura london (14/03/2017 09:23)
Nice clean rooms with large windows.
Helpful staff but reception take very long to pick up the phone.
Restaurants are a bit naff not a good coffee place to meet in reception. The bar is good.
Room dinning is quick and food is good
Hot.
Lifts can get busy at some times during the day.
Great location.
Definitely I would recommend it.
Dawid Rembacz (03/03/2017 23:50)
Perfect location especially if you want to do some shopping! Rooms modern and tidy. Strongly recommend this hotel.
Ryan Hardie (17/02/2017 15:08)
Great hotel, the king bed rooms are worth the extra dollars. Staff were friendly and always willing to help when asked. Room was neat and tidy and very nice looking. Breakfast is over priced however local eateries can be found nearby a little cheaper. Location is amazing for Marina Bay, Bras Basah and Orchard Road. Overall a very central location and amazing place to stay.
Lucy Lam (02/02/2017 13:51)
We were upgraded to the king suite on arrival which was lovely. Check in / out was very efficient and staff were very polite. Bell boys and taxi helpers were very nice, on particular one man we saw daily (didn't catch his name) was very helpful and friendly to us. Cleaner only made it to our room 2 out of the 5 nights we stayed. And both those times we came back to our room and had to wait outside for 10 minutes while she finished. Both those times were in the afternoon also, around 3pm after being out all day which was disappointing that she hadn't come earlier. Also the floors in the bathroom were extremely dusty upon arrival (perhaps behind the bath). My sons feet were covered in dust bunnies as soon as he walked in there. Also the vent above the toilet was extremely dusty! Covered in grey dust fluff. Apart from the cleaning, we thoroughly enjoyed our stay. Location was amazing and the views from our room were just breathtaking.
OVERKILL173 (29/01/2017 10:18)
Awesome stayed in the club rooms had the free breakfasts and cocktail definitely worth it even if only for the private lounge and views Would definitely stay again close to everything. central train station is right near by and with a visitors train pass you can get everywhere you want to go. tonnes of resteraunts Western and Eastern variety's to choose from. Don't leave without trying the cake at tuxedo Cafe in the lobby. They also gibe you a free smart phone to carry around and you can use it for data and local and international calls for free.
Perla Rollan (02/11/2016 06:22)
Carlton is worth every cent I paid for. Their staff is very efficient & nice most esp. Susan in the Club Lounge. The rooms were well maintained & clean. I just hope that the atmosphere at your club lounge would be happier. It's probably the dark interiors that adds to its bleakness.
shirni ong (20/10/2016 10:24)
1st hotel (whole life experience) that offer a smartphone with Internet, local calls and unlimited international call for you to use while you stay with them. Wow!!! Just WOW!!
Check the photo for the list of free international call
Great location.
Walk across for Chijmes & Raffle City
Alex Chan (29/09/2016 12:40)
A great hotel, perfect for business guests, offering large, comfortable rooms with good spaces to work (including at the bar by the pool...). The rooms are well designed and modern, mine had a desk with a view over the city. Very good shower (this is a big deal). The gym is small, but well equipped.
Dan Trueman (09/09/2016 23:58)
I booked this hotel through the mobile site, which never gave me the option to change the number of guests. when I got to the hotel the receptionist told me; I had booked the room for only 1 guest and I would have to pay for the extra breakfast. But I was fine to have my girlfriend as a guest in the club lounge.
I pointed out that to the lady that website didn't give me the option to book for 2 and that the FREE breakfast was included in the price.
The receptionist then informed me that the room rates were different for 2 people than 1 person. (as I didn't have my laptop I couldn't check this.) I assumed this would be true for all rooms. So when I got home I checked this. What I found is that the FREE breakfast isn't FREE it is inclusive. I am actually paying for the breakfast before hand.
I was VERY disappointed in this. Especially as I had found such an obvious flaw in your mobile website. With around 60% of internet traffic now on mobile, this is a big problem and I am sure there will be more disappointed customers!
Liz McFarlane (08/09/2016 01:58)
Lovely hotel and very handy to raffles city shopping eateries etc. spacious rooms with good air conditioner. Friendly and helpful staff. Highly recommend.
Brian LI (30/08/2016 05:31)
Rooms is nice and clean.
Location is good.
But it took us a long time for check-in due to a long queue. We understand it was a peak hour but the service was really slow.
Other than the queue, everything is perfect including good housekeeping service, perfect studio room
paulus tana (04/07/2016 04:50)
Great hotel, surely will come back! It just 10minutes walk to bugis market. 5minutes walk from brasbasah n cityhall mrt station
Andy Lau (14/06/2016 05:28)
Carlton is located in the middle of the city. It is very comfortable and very convenient when exploring the town. They have a taxi queue outside the hotel and a MRT close by. It is walking distance to the National museums and the shopping street. Recommended
Nathan Gildart (07/06/2016 12:44)
This is a great hotel. Friendly staff in all areas, the breakfast buffet is fantastic, with modern and sleek rooms. It is located downtown and close to MRT rail stations, and bus services from the airport will stop there. It's also close to Bugis, a market area that also has a proper shopping mall, giving you more choices.
I highly recommend this hotel if you can afford it.
Srini V (28/05/2016 00:53)
This is a great hotel for stay of any length. Well connected and well located withing Singapore city. Service is amazing and staff are very friendly and helpful.
If I go to Singapore, I will surely consider staying here again.