Komentar :
Peter Browne (26/05/2018 13:55)
Wonderful and peaceful stay. The staff were efficient and friendly. Room was quiet and comfortable. Although, the bathroom window is a little bit of an over share for the more intimate of moments, once the blinds are found life is a little more pleasant.
Marc Meissner (24/05/2018 10:05)
Accompanied a friend who checked in. It was 6pm and my friend was told the room was not ready. It would take until 10pm due to many late checkouts that day. No one seemed to be interested to find a solution. Having no chance, we came back at 10pm, and they still had to check if the room was ready and left my friend waiting. Staff seemed completely uninterested. Would never recommend anyone staying there from the level of service that I observed. Something can go wrong, yes, but own it and try to make it better. Being uninterested is just sloppy.
Ladislav Bartos (13/05/2018 03:19)
This hotel has the perfect location. It's near the city centre, to shopping centres, restaurants, bars, metro stations. The staff is always helpful, and the rooms are spacious and modern. However, because its popularity you have to make reservation well in advance.
Narumi Okada (05/05/2018 06:01)
They are offering you fantastic seafood buffet on the weekend night at this restaurant. Oysters, Chili-crab, Black pepper crab, Salmon, Chicken, Beef. These are so nice. I hope people would love this place to hang out your close friend and for business meeting.
Joe Tan (29/04/2018 05:04)
Excellent customer service. Decent breakfast buffet spread. Clean room. Spacious. Affordable.
Savannah Scott (26/04/2018 13:09)
If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around...
This is a brilliant star hotel for business stay. Staff and the employees are extremely polite. When the hotel delayed our check in by half an hour, they were kind and immediately upgraded the booking. The room has decent views, some look at the building next door and on the higher levels you can see the the marina bay skyline. Breakfast spread too was nice and well placed for vegetarians.
Derek Myers (05/04/2018 17:53)
Nice hotel but check-in took far too long. Avoid upselling or offer alternatives for guests who want to check-in quickly.
Michele Tomea (04/04/2018 01:01)
Very excited to be here, great service and well organized staff. In the core of Singapore you will find everything of need next to you.
Priyanka Daga (30/03/2018 04:40)
This is a brilliant star hotel for business stay. Staff and the employees are extremely polite. When the hotel delayed our check in by half an hour, they were kind and immediately upgraded the booking. The room has decent views, some look at the building next door and on the higher levels you can see the the marina bay skyline. Breakfast spread too was nice and well placed for vegetarians.
lee lindemann (17/03/2018 03:40)
Honestly not that impressive. Mold in the bathroom. A horrible breakfast buffet. Took 3 days of asking before they finally changed my bed sheets (after 3 weeks of not changing them). How do I know they didn't change them? Unmistakable stains on the sheets :(. The housekeeping staff seems to be lazy and inconsistent. After using silver/glassware they don't replace or clean it, just but it back in the same place (also after 3 weeks). If I didn't have to stay here because of my company's corporate policy/agreement with the hotel, than I absolutely would stay elsewhere. Hopefully when I report this to out management they will look to partner with a more professional hotel. Edit: they also refuse my request to stop putting laundry in individual plastic bags. They claim to be environmentally conscious (won't change bed linen) but waste plastic like it's nothing. 😟
PAN PENGFEI (16/02/2018 21:57)
Nice hotel and great location. The hotel provides you with a free mobile, which is quite helpful. Staff are nice and the seafood buffet is above the average. There is an open bar on the top and the night view is beautiful. The swimming pool is kids friendly. Both parents and little ones can enjoy the cool water. My wife and I with a little baby had a good time there. Cheers.
Emir Aydin (27/11/2017 17:06)
Rooms were very clean and came with a smartphone you can use during your stay. Everything you can expect from a 5 star hotel was provided, no surprises here. The only thing is I wish they had a nicer pool, like the infinity pool of Oasia Hotel right next to them (even though they are a lot better in every other category).
Federico P. (26/11/2017 20:59)
I had a good stay at this hotel. The room was clean and big enough. The staff was very nice, above all at the concierge. I think they should improve the breakfast that is a little bit poor in my opinion. Also the breakfast room is small.
Barnaby Young (06/11/2017 10:05)
Attended a kids birthday party in the lounge on level 28. Great viess. Food and alcohol was good too...
Prakhar Agarwal (27/09/2017 14:01)
The ambience was very nice!! Food was amazing. Staff was friendly. Fine dining place :)
Chek Kiong Ong (23/09/2017 13:07)
Had a buffet lunch at plate for a colleague's farewell. We have been there many times and enjoyed it still. Service is excellent and food has a wide spread. Would go back!
SH Woan (09/09/2017 04:16)
Nice, new and clean rooms. Decently sized room with loads of amenities around the hotel. Thumbs up.
Randy Chandra (13/08/2017 13:16)
Very good location, spacious rooms, good breakfast, very warm staffs. Recommended if you want to stay near Tanjong Pagar area.
Gordon Foster (30/07/2017 12:29)
Wonderfully friendly and courteous staff, very close to the heart of Singapore's Chinatown. Clean rooms,comfortable beds with great views.
Can't recommend this hotel highly enough. Will stay here again.
Irfan mohammed (22/07/2017 10:04)
Although its a 4star hotel, but the friendly staff, cleanliness, etiquettes of the hotel make you feel like its a five star. stayed there for 3 nights and would have loved to stay more if my company had allowed me :P I was on a training. I would love to stay here again if I happen to visit Singapore again.
ban nian Choo (16/07/2017 13:34)
Was at plate to have dinner, the food was nice and properly labelled, except for the satay, there is beef in the satay. The food label just indicate mixed satay. Apart from this everything else was great.
Florian Wagner (09/07/2017 01:40)
Terrible Hotel. Claim to be 5 start but lights in the room not work, shower water cant change temperature. The breakfast have to wait 45 queue and then they tell u its closing. Never go there i recommend u
Min Shan Liew (08/07/2017 13:05)
Facade and lobby are clean and well maintained. Looks like a great place for business meetings, when we were there it looked like a bunch of people were having a conference
Milton Pang (24/06/2017 10:32)
Seafood and grill buffer dinner at Plate was acceptable with a wide selection of seafood. However, grill food was limited and were grilled in the kitchen instead of live. Service staff was attentive and tables were cleared fast.
Ethan Fleisher (30/05/2017 11:01)
Very clean hotel with great service. Rooms are spacious and the AC works like a charm. Great coffee in the lobby.
Tawfiq Ahmed (16/04/2017 16:51)
I really enjoyed our stay at Carlton City hotel. Clean rooms & the equipments are very good and new. Breakfast at the club has been delicious and all of our needs are attended to quickly. The hotel is right by a 7-Eleven.
Roland Kapl (11/04/2017 14:30)
Great hotel in the Tanjong Pagar area. Fairly new and modern corporate hotel. Rooms are great with almost floor to ceiling windows offering great views over the city of Singapore or the container terminal in the distance. Very friendly staff, good food and location. Just a couple of minutes away from the nearest underground station.
Hui Tzu Huang (25/03/2017 05:14)
The equipment is very good and new. But there was a cockroach in my room. I reported reception and they were keen to deal with the issue and compensated me with complimentary fruits and snack.
Overall their service was very nice, although there was a small mishap I will still consider staying here next time.
Joseph Dewey (05/03/2017 12:42)
I really like this hotel. It's pretty expensive, but it's very nice. Service is excellent, and not in-your-face, like at other 5-star hotels. The rooms are deluxe. Mine had both a shower and a bath. At first I thought the shower was broken, but there's a safety knob you have to press to get the hot water to work. The hotel is right by a 7-Eleven.
Tommy Syntony (22/02/2017 11:54)
TOP Hotel, clean rooms, modern style, friendly staff and the area is very central. Lot of shopping malls and restaurants around this area.
Recommended!
Tri Noviardi Thamrin (17/02/2017 07:22)
I was here for brekkie at Tuxedo patisserie. Price is equivalent to average cafe and quality is good. Great coffee. On weekdays they have breakfast offer: coffee + pastry = $10. But not sure this will last till when.
david beeson (12/02/2017 13:46)
the hotel is in a good location, plenty of good reasonably priced restaurants nearby and very close to the mrt. The staff was very friendly and helpful. The only thing I can complain about is that only a few outlets in the room would stay on 24 hours, I had several devices that I needed to charge and there were not enough outlets to let them charge overnight, especially since I got back to the hotel room late at night. Besides that, I would recommend staying there.
Ho Wong (18/01/2017 03:23)
Excellent service and location. Loads of eating places around and close to MRT. Great pool area and gym is pretty well equipped. Check in and checkout painless as there always seemed to be enough people at desk. Rooms nice, clean and modern. Wifi strong. Beds were unbelievably comfortable
Frank O'Carroll (13/09/2016 17:12)
Efficient service, room with good desk and phone, internet works, nice view, new, good for business travel. Breakfast fine
Impossible Dandy (12/09/2016 06:09)
Affordable rates with a five min walk from the tanjong pagar train station. Convenience store nearby for late night snacks.
sKit Rico (21/08/2016 09:06)
Thank you Carlton City Hotel Singapore, we spent a great time and my daughter's birthday here in Singapore and this hotel, Carlton City Hotel has a mixture of quiet living, convenience transportation and great food. We are surrounded by many great food centre and China Town, with just 10 mins walking distance, we can taste any kind of great local cuisine and sea food, or even we can go anywhere with just few mins walk to the MRT station. And with the great service from the Carlton City Hotel crew, we definitely made a great experience in Singapore, and will definitely choose this hotel next time.
Jerome Douaze (06/08/2016 03:13)
Very nice hotel with great club lounge. Room are big and we'll equipped. Internet access is available and good. Good breakfast buffet. Friendly staff.
Lydia Birt (02/08/2016 05:42)
The Carlton City hotel is in a fantastic location. Lots of fantastic food near by. You are close to the train as well. The staff are very friendly and go out of their way to ensure your stay is enjoyable.
The rooms are lovely and beds very comforting. I would recommend staying here
Toy Watcharapruk (07/07/2016 09:16)
Very good hotel near China Town. Staff are super helpful. Rooms are generally clean and relatively new.
Wai Leung Choi (04/07/2016 17:12)
Very convenient. Just few steps walk to the mrt station. A 24-hour opening supermarket is just opposite the hotel. The facilities are new and clean, service is quite good.
Heather Whyte (17/06/2016 13:37)
Service was far below what I would expect from a five star hotel. Had to call three times to get an extra blanket and was rudely treated the entire time. Asked for an extra half hour checkout time and was infirmed that they wouldn't accommodate. Toiletries were not replaced after use. WiFi had to be resigned in every day, which was annoying. Hallway had weird smell. Breakfast isn't worth the price (poor selection and quality). Rooftop bar was small and had no great view. Check in was the only friendly staff member we encountered. Close to the metro.
Michael Lam (07/04/2016 14:15)
This hotel has a very reasonable price and is located in an area where everything is so convenient. Rooms are quite big and clean. Service is good.
MrGaryGlobal (03/01/2016 11:01)
Hi, the rooms and location are great- hence this is the second time i've chosen to stay at the Carlton City hotel Singapore.
Many positive things- modern, clean etc. My only negatives are:
1. The bathroom sink has poor water pressure and no cold water, (Shower is fine)
2. Your breakfast is really poor - bad quality and limited range of items compared to most other hotels in Singapore.
3. Poor club lounge- so i chose not to stay in a club room this time.
4. No recycling bins for newspapers and bottles/cans in bedrooms - why say you're an eco hotel then?!