Komentar :
Julian Wong (24/05/2018 02:38)
Worst company, stay away at all cost, just looking at the rest of the comments, I regretted not reading up on it. The company took our payment but failed to deliver and have yet to deliver up till now, after more than two months.
Chan Zhijye (10/05/2018 03:49)
I went to the IMM outlet today in the morning to purchase a replacement for a down light. I politely asked the salesman in charge of the store regarding the down light without even checking what light i was going to replace the sales staff said "NO STOCK" I asked him to check the storeroom to see if there was any stock. He then slammed the door and said no stock. And gave me a very very rude stare, as if he was a hooligan. Dear best tech is this how you train your salesman? How do you expect customers to patronize your shop with this kind of customer services?? i wold like to have a proper explanation regarding this incident.
Karen Tiong (05/03/2018 09:17)
If you enjoy excitement of screaming like riding a roller coaster, then, I would personally recommend this company, product & services. I could say that the initial installation was pleasant. My system-2 aircon was not heavily used only turn on at night. The other unit was in study room hardly turn on. One month after installation, it broke down. At least 8 servicing within 4 years(same sensor problem). Each service took at least 3 weeks, not less than 3 trips to resolution. So, if you prefer summer more than winter, then, you can opt for this company. Each fault calls, they would not repair until you engage their cleaning service charging S$70 per aircon and S$150 chemical service before they willing to resolve your aircon problem. You felt like they choking your throat without anymore option left but have to pay to restore aircon functionality. Now, that my extended warranty is about to end(few months more), they again ask me to pay for the repair of S$240 even though there wasn't error on my aircon but blow out hot air which they refused to repair without any explanation. If you still think they deserve a star, so be it. I will never ever ever take whatsoever products or services from this company again! Enough is enough!
Tiffany Chang (01/02/2018 06:20)
Pls avoid this shop at all cost. Deeply regret. See for yourself.
Peh Flora (07/07/2017 05:26)
They do not even deserve a single star. My family have a very bad experience with the IMM branch. The salesman Teo fed us with wrong information and does not deliver what they promise. Their workmanship is also mediocre and my family really regretted buying our air con from them. Those who are intending to purchase air con please think twice about about buying from best tech!