Komentar :
Shazwan Mohamed (23/05/2018 12:43)
Good location. VivoCity is just 2 mins walk (take the exit from the restaurant).
Rooms are small and setup good for the solo traveler. Rooms are clean and maintained. Very friendly staff. Overall a good place for a solo traveler.
Rui Chen Lim (21/05/2018 23:57)
Overall it was a good stay despite all the unhappy encounters with the housekeeping team. Room was clean, free from pests which was very important as it was a very long stay for me. Service at the counter was good. Staffs are friendly and approachable. Location was great. Complimentary mini-bar helps a lot since there wasn't anything I could order for in room dining. Same day laundry service is great too, really helpful for guests staying for long period.
Things to improve on:
1. Standardised the training for housekeeping. They should be flexible and do their best to help the guest. Communication among the team need to be improved, instructions told to the night shift team doesn't get pass on to the morning shift team.
2. There should really be at least 2 dustbins in the room, 1 in the toilet and 1 in the room.
3. To add on halal Chinese food and more choices in the menu.
4. Extend the opening hours of the pool.
5. Change the old equipment in the gym.
Thanks for everything during my 13 nights stay. Keep up the good work and all the best!
Duanne Eden Lourens (17/05/2018 23:25)
Extremely personable service, the front desk in particular was very accommodating and friendly. Examples of this were opening the door for me on arrival allowing me to check in early and providing water while in the waiting area. Was really impressed, great value for money.
Jerry Seow (06/05/2018 12:07)
The Bay Hotel is close to the central business district, yet far enough away to have a more relaxed ambience that complements a hard day's work. It is situated within walking distance to one of the biggest malls in Singapore and guests could also walk to the island resort of Sentosa.
Varun Umashankar (21/04/2018 09:25)
Great hotel and great service. Very good location. Polite staff. Excellent experience overall.
Khurram Jamali (12/04/2018 12:34)
Solid price/ performance mix. Rooms are small but well kept. Location is phenomenal. Staff is very very helpful. Accessibility is amazing.
Shawn Ong (04/04/2018 09:32)
Overall setting is good and location is strategic to be accessible to many places. Especially the rooftop bar has a very strong and romantic ambience. Have no negative comments on the overall impression on service as staff of Bay Hotel have been very helpful and friendly everytime I step foot in their premises.
Ellen Handojo (02/04/2018 08:44)
Great staffs.. free mini bar.. the only downside is the restroom. Weird floor plan
Natalie Tam (28/03/2018 08:34)
It's my first time business trip stay in this area, a bit far from the city. Nothing can shop in Vivo city, however, lots of food near by and close to station which help me can travel around Singapore easily. Bay hotels room quite big, queen size bed. however, the bathroom too small and just has glass feel not good. If can choose better stay somewhere close to main city
Robin Witte (08/03/2018 06:31)
Decent hotel, staff is nice, rooms are clean, there is a tiny pool and the minibar is compmimentary. Other than that nothing special about it. I probably would have given 4 stars if they hadn't charged 50% more on every stamp for our postcards than the usual stamp price. In most hotels I know sending your letters/post cards is even a complimentary service and especially in a place like Singapore where you can't buy stamps in every shop around the corner this would have been nice.
Not good, not bad, if you want to stay exactly in this area it's a decent option.
Claf Hong (18/11/2017 05:12)
Just opposite the biggest shopping mall in Singapore. And it's located outside the famous tourists attraction Sentosa. Near the highway going to airport is fast and easy.
Daniel Greco (15/11/2017 10:05)
The service was good, the room was a bit smaller then expected however it was still nice. I was by myself and the room was fine but I wouldn't have wanted to be in the room with someone else as well. The gym room was small with limited equipment but was well kept.
Perry Stevens (15/11/2017 08:39)
Good mid priced hotel in a convenient location. Especially like the free use of a smart phone from the room to use as a local guide.
Chye Eng Ng (11/11/2017 02:42)
Pretty decent hotel except that the room is quite small. The toilet and bathroom locks are faulty. While using the bathroom, those sitting outside is able to see the one showering with the lights on.
Lucky Singh (12/09/2017 03:54)
Best service in Singapore. Fantastic breakfast to start your day and location location location.
Kenneth Hong (30/08/2017 09:31)
Great ambience, great tapas. Maybe some fans would be great tho! Was a hot night.
aziz luqman hakim (29/08/2017 16:42)
Good hotel.. nice view... in front of vivo city.. you can go anywhere from here... near to all transportation.. bus.. train... and also easy access. .
sandy anggawiyana (25/08/2017 06:14)
A comfortable hotel, close to the mall and vivo city. Just cross the street. The hotel is great, it can be a mobile phone facilities can be brought everywhere. Next time, i want to stay in bay hotel again.
Antonio de Abreu (01/08/2017 11:00)
Small it might be, but the service here is top notch. Their rooms are functional & tidy & although space is tight they still manage to fit everything into the room for a business traveller or someone wanting to stay a night or three.
Breakfast is not that impressive or vast but again, it's more than adequate.
Five minutes from the hotel is the Faber Park which is a delightful walk through lovely forest areas. Definitely recommended.
Mohamed Mahareef (05/07/2017 16:15)
Very good and very convenient hotel. Close to MRT - Metro/ Train Station (which can take you to almost all part of Singapore), Shopping Mall and Cabel Cart Station.. opposite to Sentosa Island.. got free WIFI and a Smartphone in every room .. Very Very Good Staff, polite and Friendly.
San Lee (17/06/2017 08:31)
Chic looking boutique hotel. Excellent location given it's proximity to Sentosa and the price
Rama Zomaletho (30/05/2017 14:03)
Awesome hotel. It is simple, yet very elegant. Everyone of the staff is extremely nice and helpful.
Ash Ang (05/05/2017 07:50)
Very clean, comfortable, quiet room. Nice big comfortable bed. Convenient location for Sentosa Island. The complimentary smartphone was very handy!
Imran Younis (27/04/2017 07:27)
Great location, hospitality, clean room and breakfast. The have a narrow pool, but quite long. If you are looking to get a decent sleep, avoid the 3rd floor, it's near the reception and gets noisy if you are a light sleeper. The gym was poor 0 our of 5, single and noisy treadmill. Single multi-gym and can't do most things due to parts broken, limited weights up to 15kg, the bike and cross-trainer are not commercial standards and feel flimsy. The hotel is 15min drive to Clarke Quay. You have a shopping centre that is 2 min walk. The promenade to Sentosa Island and universal studios is 20 mins walk. If you are on a budget and need to put a head on a bed then the hotel will suit your needs.
Christopher Bourne (22/02/2017 07:04)
Good price they give you a mobile phone to use free of charge calls texts and data anywhere in the world free
Fabio Verazza (18/02/2017 05:04)
Very close to Singapore Harbourfront & Vivo city, only 300 meters.The rooms are very small: bad size for Asian body (really really small). Kind people are receiving guest. Not really clean :-(. Restaurant is available, breakfast is not to bad, italian caffè and cappuccino are available. Average.
cornell 749 (09/02/2017 04:12)
What a great please to stay!
I read so many reviews about this please and other before traveling. Lots of mixed reviews but for the price and location it is very good. The rooms are very small... But not in a bad way for two travelers. It works out really well and is cute. They do have a larger room for families as well.
Over all I loved it for the location you can walk to so much
Dorien Herremans (08/02/2017 02:20)
Convenient location. Nice lap pool and all amenities, including free mini bar. Just wished the windows would open.
Jay Telford (11/01/2017 04:41)
A wonderful and sometimes eccentric hotel. Front of house staff very helpful and accommodating. Brilliant location to VIVO city and public transport. Nice pool. Hard beds and pillows (which you may or may not like)
WE did find the rooms interesting. very clean, neat and the cleaning staff professional. However the lightly translucent glass on the toilet and shower stalls do mean everyone in the room will see you in some way.
However however, the included minibar, the free phone with free data, the hotel wifi and other room services were top notch. Definitely value for money.
Just watch for the lifts, they have a somewhat evil voice. at least that's different :) I would stay here again.
Dessy SoLina (11/10/2016 14:44)
This place was really good. If you want go to sentosa, it's the best choice then.
From here you can walk to vivo city mall and from there you can take sentosa express.
I would stay here again if i comeback to singapore 💕
Ubaidillah Ab Wahab (02/10/2016 04:05)
Perfect location, near to Vivo City, Harbourfront, Sentosa Island & historical mosque Masjid Temenggong Daeng Ibrahim.
Ben Hübner (23/08/2016 07:16)
I really like the hotel because it's relatively cheap and not far away from city center. Sentosa is as well very close. Staff is friendly, rooms are clean. Good selection at the buffet breakfast. I'd recommend this hotel for short stays or business trips.
Yong Kang Z (09/08/2016 10:15)
We booked the junior suite for a staycation.
Pros: The rooms are well furnished. Minibar is well stocked and included in the room package. A complimentary use of a mobile phone is included and this is definitely attractive to overseas visitors. The suite has a round bath tub which is large enough for 2 persons. Perfect for couples booking the room for a special occasion. Staff were friendly and the check in/out process was efficient.
Cons: The room overlooks a flyover, which are used by heavy vehicles. While the view is great, the road noise can be unbearable at times. The room is furnished with a round bed. It's attractive but seems too small for 2 persons.
Kevin Middleton (16/07/2016 07:08)
If you are sharing a room, you had better be comfortable seeing each other naked. The shower opens right into the bedroom, as does the toilet. Apart from that it's great. Free mini bar that gets refilled every day. Free mobile phone with free calls and internet. Comfy bed with good pillows. Plug sockets next to the bed. All the plug sockets are universal, so you can plug any country's plug in without an adapter. Right opposite Harbourfront MRT and Sentosa Express.
Jing Zheng (14/06/2016 05:36)
free mini bar everyday, good location, free smart phone use for guests
j swamps (09/06/2016 03:28)
This is very boxy and small. It reminds me a lot of japanese hotels. It's a comfortable, nice place. The entrance is awkwardly placed in a side road around the back, which makes it hard to get taxis. It's within walking distance of the subway and a few nice malls.
Ed Solis (17/05/2016 04:57)
It was an excellent place to stay. Within walking distance to Vivo City and Sentosa Express station, as well as the HarbourFront station and bus interchange.
Justin Huang (06/05/2016 05:26)
This is the nearest hotel to Santos island, which is more economical than hotels in the island. The room is clean and cozy, it also offers free soft drink, Wi-Fi and parking.
Daniel Kodyat (02/02/2016 13:21)
Room small but clean. Wifi is good. Bathroom too small. Free mini bar. Walking to entrance a little bit dirty outside. Very nice staffs but having problem with TV last time. Near from vivocity and mrt.