Komentar :
Ryan Leong (19/01/2017 05:58)
The clinic was surprisingly cosy, with a homely feel, and the receptionist was very friendly and helpful. Although there were quite a number of people before me, the wait was not long. I hate visiting dentists, but this visit was one of my better experiences, so thank you!
Jacqueline Tan (02/01/2017 12:08)
I visited Aesthetic Dental Care because of a glowing review from a friend. I trust the dentist that attended to my friend must have been really awesome, I wouldn't know for sure. I was assigned a different dentist than the one my friend had, but I didn't think anything of it, as I assumed all the dentists in the clinic had the same professional standards and their receptionist was lovely (I think she was Filipino. Honestly, it's 'cause of her that I'm giving 2 stars instead of 1 lol). Alas, I had such a bad experience with the dentist I was assigned to.
I was to be referred to an oral surgeon, but the dentist couldn't get hold of any private surgeons as it was the holiday season. At this point, I was in quite a lot of distress because of the physical discomfort and the dentist was somewhat grave about my infliction, after taking an X-Ray and a CT Scan. That being said, he was quite nonchalant and told me to wait for his call (wouldn't give me a date), and gave me a prescription for antibiotics and other medication (which I had to purchase myself at an independent pharmacist i.e. not in the clinic). I had the impression he expected me to wait indefinitely for his call, but I gave him the benefit of doubt and waited for 2 days (which felt much longer due to the physical discomfort) before taking matters into my own hands and seeking a second opinion and referral with subsided clinics. Keep in mind I called the clinic the day after I visited, but still status quo on the referral.
The dentist was furious when I called to inform him that I had secured a referral at a hospital, making it plain that I had wasted his time. I had politely asked him for copies of the X-Ray and CT Scan for the specialist at the hospital to take a look, and he retorted, "what did they do for you that I didn't already do? What did they do that magically made you feel better?" I can understand he was upset over the lost revenue over possible referral fee if I had waited and gone on his referral to a private surgeon, but every patient has a right to seek a second opinion. Besides, he hadn't delivered on the referral! He went on to demand, "were you just trying to get a [subsidised] referral?" This is ridiculous to me. To be fair, it's entirely my right to take more economic options concerning my wellbeing and to seek better means for treatment within the medical infrastructure in Singapore. I view his unfounded indignation as unprofessional and honestly troubling behaviour.
When I brought his CT Scan to the specialist at the hospital, they responded that it was unfortunately useless as it was at an inaccurate angle and I had to take (and pay) for another. Taking into consideration I had paid close to $500 for scans that couldn't be of value to further treatment/the specialist, alongside the poor professionalism, I would not recommend this clinic to anyone.
Shi En Lay (23/12/2016 08:40)
My first visit to Aesthetic Dental was a comfortable and pleasant one. The receptionist was very helpful and made me feel at ease. The dentist - Dr Tang was kind and reassuring, and I knew I was in good hands. He explained the procedures thoroughly and made sure I understood them before commencing. Overall, the ambience was good, the clinic was clean, and the staff were warm and friendly. :) Will definitely be coming back to this clinic in the future!
Quinn Lee (05/12/2016 13:12)
The staff and doctors at Aesthetic Dental are not only professional, but also offer a personal touch. I also appreciate the fact that they were patient in explaining about their services and fees, and the government co-pay schemes that they allow their patients to use in paying for their services. I wholeheartedly recommend this place to others who are looking for dental care and aesthetic services.
quinnlee (05/12/2016 13:12)
The staff and doctors at Aesthetic Dental are not only professional, but also offer a personal touch. I also appreciate the fact that they were patient in explaining about their services and fees, and the government co-pay schemes that they allow their patients to use in paying for their services. I wholeheartedly recommend this place to others who are looking for dental care and aesthetic services.