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1Tebrau Suites Hotel

Karimun, Kepulauan Riau
Klasifikasi: Hotel and Villa
Alamat: 1Tebrau Suites, South Tower, Jalan Tebrau, Off Jalan Seri Setanggi, Taman Seri Setanggi, 80250 Johor Bahru, Johor, Malaysia
Rating: 4.10
Telp: +60 12-691 7851
Web: 1tebrau-suites-hotel.business.site/
Jam Operasional:
Monday: 8:00 AM – 11:30 PM
Tuesday: 8:00 AM – 11:30 PM
Wednesday: 8:00 AM – 11:30 PM
Thursday: 8:00 AM – 11:30 PM
Friday: 8:00 AM – 11:30 PM
Saturday: 8:00 AM – 11:30 PM
Sunday: 8:00 AM – 10:30 PM

Komentar :

Abu Burn (10/04/2018 01:43)
Good place I can say but very strict security only people with cards can enter the apartments.

Mk Sim (08/04/2018 12:35)
Bad service, could see staffs just loitering and just chatting while long queue, Really poor service, At least any hotel would have better.

Faiz Fauzi (22/03/2018 11:00)
Quick room service. Overnight security. Beautiful pool view. Rooms are windy as well.

Mohd Shafiq (01/03/2018 06:04)
The view from the infinity pool is amazing. Get a couple of friends over, go for a shoot down by the pool. Sure you'll get some great shots!

Khodijah Amin (31/01/2018 02:56)
My family booked 5 suites for two nights for 11 adults, 3 children and 3 infants. Overall it was a good experience for the price that we paid which was RM179 per night per suite. We stayed here for an engagement ceremony for a family member.

Here is what we liked about the place

1) Price is cheap considering the place is well kept and had nice decoration and is very spacious.

2) It is in the center of JB so buying food was easy and a shopping mall is 10 minutes drive away.

3) The suite is beautifully decorated and the view from our room is nice.

4) Parking is easy. Every suite receives a parking card with an allocated space. We had an extra car and parking for extra car is available for RM1 per hour or free of charge if your park further at the shopping lots behind the suite area.

5) The suite is very spacious so although we had 5 suites and there were many of us, all of us can gather in one suite to eat and spend time together.

What we don't really like about this place :

1) It is not the most child friendly suite. The windows can be opened and is big enough for a child to climb out of with a coffee table placed near that can be moved to the window which is conveniently the perfect height for a child to climb on top of it and have access to the window latch. We had an autistic child with us and he has a tendency to climb on tables and open things. Thankfully nothing happened but the mother of the child did literally had a nightmare of the worst case scenario happening. So always keep an eye on your children. And another toddler of ours was playing with the sliding door at the bedroom area and accidentally locked herself. Thankfully the bedroom is accessible from the double doored bathroom. Conclusion is, the design of the room is not child friendly.

2. Management could use some improvement.
a) Check in was not very smooth. The person in charge failed to inform us with all the necessary details like using you parking card to access the elevator instead of the room card. There were also no luggage trolley which can be expected as this is not a hotel but more tk a serviced apartment. But what we didn't like was how they kept on telling us to remove our car eventhough 90% of the parking space was empty in front of the lobby area and the fact that we had a lot of stuff to carry and needed to take several trips to our room.
b) Another unpleasant experience was also with the management, there is only one couch in the lobby and my mother is old and cannot stand for long (the check-in process was long as I mentioned earlier). The one and only couch was occupied by two staffs with headphones in their ears and eyes on their phones. My mother had to ask three times for her to sit while she waited before the staff to take the earphones out and gave her his seat.
c) Room service came but was unresponsive. The room service knocked on our door and when I looked through the blurry peephole I was confused whether it was my brother or some random guy. I am a muslim so I need to wear my headscarf if it isn't my brother. So I asked who is it about five times (in malay) and the person was unresponsive. The guy mentioned something in english and I guess he didn't understand malay so I asked is this room service? To which the guy responded by leaving. I only confirmed that it was indeed the room service guy when he went to the other suites we rented. Not fully his fault but a simple statement saying "room service" would make things a lot better.
d) There was only one room card. It would be nicer if there was two room carfs as most hotels usually give.

So that was our experience. I recommend this place to families (with small children just be extra watchful) and I advice to not put high expectations on the staff. You get what you pay for.

aravind sinniah (05/10/2017 06:33)
Amazing hotel. Very close proximity to the Singapore check point. Going to Singapore from here took us only 30 mins. Big clean beautiful room. They have family rooms as well for bigger group. Room comes fully equipped with all amenities. High speed broadband was really good. Conference and meeting room facility available at a very affordable price. Best part of all, free car park and it's all so affordable. Not to mention gorgeous infinity pool and well equipped gym. Can't wait for my next stay here again

Muhammad Mukhlison Abdillah (13/09/2017 15:58)
On progres

CORE HOME (30/08/2017 08:31)
Comfortable and nice place to stay

Louis LY (30/08/2017 04:30)
Lovely hotel, very near to JB city center and causeway to Singapore, my family enjoyed our stay here during a short weekend gateway.

Normanton 23113 Ang (12/08/2017 07:44)
Best value hotel in Johor

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