Komentar :
steven sturkop (04/11/2017 03:36)
We read the review after opting for this fast boat service and we were very scared. We have just arrived to Gili Air and the journey was great. Not a single problem, they have a new boat, luggage are in the hold so nothing is getting wet, I'm very very sensitive to sea sickness and I didn't feel bad. We paid 1.230.000 rp for a shuttle from Amed to Padang Bai, then ticket to Gili and open return. Just toilets are disgusting inside the boat, otherwise it was alright
Only 4 stars because of the time you spend in the boat to go to Gili air. Expect 2 hours and a half.
cyril chuine (20/08/2017 04:57)
Very bad boat company.
Expensive, very badly organized: they picked up at the hotel with more than one hour late and dropped us quite far from the harbour (we needed to take another taxi to go there), we waited 3 hours to get a boat that finally wasn'nt a sea express boat (they do surbooking so you are not sure to have a seat, after a long waiting, if you insist, they will put you in the next boat, without considering the company name).
The boat did not drop us at a harbour but on a beach where there was no taxi and for the people from another company like us who have been added in the boat last minute to fill it, no solution and no taxi to go to the hotel whereas the taxi to go to the hotel was in the "package" that we paid for. Besides all of this, the staff where absolutely not polite and helpfull...
One advice: book the boat with your hotel and make sure you have a taxi and not a suttle boat.
Heidi Randall (15/08/2017 00:53)
If I could give 0 that would be the score! Total cowboys Do Not use this service if u value your like. Overcrowded! Luggage arrived Wet! Boat ran out of fuel! Crew really didn't look like the knew what they were doing . Terrifing trip was 2 hours of hell! Use Gilly Getaway!
Timo R. (08/08/2017 14:46)
Not recommendable.
After boarding and setting off one of the three engines didn't start and we had to go back and wait 4 hours for spare parts to repair it.
Can happen....
Instead of the promised 40 min it took us 1,30 hours to Gili Trawangan, and to top it all off, When we at least reached our hotel in the late afternoon instead of before noon we found one of our suitcases soaking wet inside and outside, cause it was not covered during the ride.
At least the Tablet is still working, rest will dry...
But a unnecessary nuisance nevertheless..
Management didn't Show up in Amed, during our 4 hour wait for fixing the boat, to clear the situation, but send a young woman who apologized and threw a round of drinks, "but no Bintang pls, only water or juice....."
Nice compensation for a wasted day and paid sum of 300000 Irp per Person......
Agnieszka Niegowska (01/08/2017 04:36)
Fast boat with lifevests under every sitting place... Small fast boat, it is need to be said... Be sure it won't be a nice trip. Remember that you go through open sea, even ocean, so even during fine weather you should have a strong stomach and nervous. Wear sandals or flippers and shorts.
I do not want it to happen again... maybe in a few years, when I forget...
Thijs Morgenstern (12/07/2017 05:31)
Good fast trip from Gili Air to Amed, drop off at hotel included. Boat was ok with lifevests under the benches. Captain adjusted speed to reduce bouncing. Good fastboat company!
Iñigo Ibañez (02/07/2017 02:06)
Mucha vida marina, equipo de buceo en buen estado, mucha visibilidad hay un pecio de mas de 100 metros a menos de 25 metros de peofundida.Lugar seguro para bucear.
delphine burgunder (15/06/2017 12:14)
We bought an open ticket with them from Gili to Lembongan, we confirmed our departure date more than 24h in advance as requested, the boat never came... When we called Sea Express to understand what was going on, the woman on the phone was rude and disrespectful, no solution whatsoever was offered. We had to buy a last minute ticket with another company... Very bad experience, shameful customer service!
Book with another company for these kind of trips, there are many out there and much more professional!
Maniakje 90 (25/09/2016 04:00)
The boat trip was good. It is not a luxury boat but its a safe boat. Im a bit confused about the comments below because you go to indonesia on a vacation and you expect a boat transfer that meets the quality standards in europe or usa. If you have problems with the safety or the fact you have stand in the water before and after leaving the boat. Then maybe you have to consider to avoid traveling to asia
Wayan Sungarsa (14/08/2016 08:11)
Amed to Gili
Giancarlo cozzarelli (12/06/2016 03:55)
Estafadores! Venden más tickets de los que pueden y luego a los que no entran los mandan a Padang Bai y te hacen perder todo el día! No se hacen responsables por el tiempo que te hacen perder y te dicen mentiras todo el tiempo para que aceptes ir a padang bai y luego no puedas reclamar en persona.
Robert Dolman (09/08/2016 08:11)
On Friday, August 5th, my girlfriend and I traveled from Gili Air to Ubud via Padangbai. We had purchased tickets over the internet to the organization.
We had to report one hour before departure at the office. We were immediately told that it was a stupid of us to book over the internet (when you are traveling, this is the only way to book in advance).
At the office they told us that the boat was full and that we could not join. The staff were very rude and had no idea what they were doing. There was panic that was getting worse as more people reported themselves who wanted to join the same boat and had allready paid for the trip.
When we insisted that we wanted to leave inmedeatly, we were (without any normal communication) put down somewhere on the beach with the announcement that everything is going tob e okay. We did not know what boat we had to enter, while there were boats coming and leaving from the beach. Luckily there was someone from another organization who has helped us to get on the right boat
We would sail from Gili Air to Padangbai to travel on from there to Ubud. The boat we were on was not going to Padangbai, but to Amed. This trip costs $ 29, while the travel costs to Padangbai $ 39, wich we had already payd.
On the sea express website its says that the crossing only takes 40 minutes, in fact the boat took one and a half hours, because we also left too late, we finaly arrived in Amed at 14:00 hours (departure time was supposed to be 10:45 am ).
Furthermore, on the website it says that the trip would be comfortable, but this is anything but true. Boarding and disembarking happened on the beach. Especially getting of the boat in Amed is terrible, we had to get off at a beach that is not suitable, we had to get out while the boat was tossed by the waves. When I got out I was immediately wet up to my crotch.
The seats on the boat are too small, so the trip is very uncomfortable. There are no windows that could be opened, this makes it very hot on board.
Also the crew did not seem experienced. And all this on a boat that looks anything but safe (it smelled like patrol), it's just an old speed boat that is used to make a quick buck at the expense of tourists, who at that time have no other choice but to go along with this boat.
Eventually we lost a whole day with traveling, because Ubud is much farther from Amed, then Padangbai. We assumed that we would arrive in Ubud early in the afternoon. However, we arrived at 18:00, we were therefore seven hours underway.
I find it scandalous how we are treated and how bad the information was.