Komentar :
Susanto Ong (20/05/2018 15:59)
nice hotel, but several part of in this hotel dirty just like less cleaning. restaurant waiters too busy talking each others.
Feni Sukmawati (02/05/2018 01:45)
The hotel facilities is good. Breakfast menu is vary and taste good. The room is clean and comfortable except the towel seems old. I think it's time for hotel management to renew the old towels.
The service from the frontdesk is not very nice. Front desk staff and concierge wasn't friendly at all.
This hotel need a friendly people in the front to make customer experience better.
Pradina Kurnia (26/04/2018 09:35)
I got executive deluxe room, and it's spacy. Not the huge one, but spacy enough. What I love the most : THE BATHROOM. I can be cranky if related to bathroom. But I love this one. The design, the bath tub, the glass wall separating the tub and the bed, I just love it. Ohh, and you can get free unlimited access to executive lounge if you stay in executive room, also they provide free airport transfer
Rizka Hardiyanti (25/04/2018 02:06)
Nice place to stay while in pekanbaru. There are many kinds of foods for breakfast... You can try so many kind of indonesian foods. The rooms also comfortable and cozy. The services also good, but you have to deposit IDR 300 when the first time arrived, although I already paid it online via trave**ka, I still need to deposit.
siscaria v simamora (22/04/2018 03:58)
I stayed here 3 nights for my business trip. Room is big and my bed and pillow also comfy.
Wifi sometimes disconnect and took times to connect to wifi for login.
Breakfast have many varieties but during 3 days they have served same menu everyday.
The egg station staff on the second day also not friendly, i was asking for omlatte with cheese and mushroom but he said no mushroom today which is i got yesterday. Third day with the same person no cheese but mushroom is there. He said today no cheese, it seems no SOP for the quality of the service.
On the third day, my room hasn’t vacumm yet and the houskeeping came while i still had lunch so i asked him to come again but till night no one come.
The reception also didn’t know the product very well, i called reception at night and asking to extend my room using Kartini price which i said 539 something but he said on the phone there is no price like that only 559 rupiah, then i said fine just extend me. He talked like he very sure for what he said.
Then i found out that the price 539.900.
The receptions on the second day also not friendly, when i stand in front of the reception desk. They just keep silent and i just watch them. There is one guest only with 3 persons there and no one asking, and i saw Tripadvisor excellence.
Gosh..
And the same thing i got on the 3rd day when i want to pay my bill and extend my card and no one ask even when i said i need to extend my key they just keep busy with 3 persons there and only one guest.
4 stars hotel just like 2 stars hotel in giving a service to their guest.
Philip Ho (12/04/2018 12:02)
I love the room air-conditioning! Room comfort is standard. Recommended.
shabrina anggraini (26/03/2018 08:22)
good service, near from city center, and nice room
Kurnia Lesandee Adnan (17/03/2018 01:45)
Good place, great rate but the room smell of smoke even in non smoking floor
KAF Travel (01/03/2018 03:17)
Friendly staff and really good Lupis for breakfast, clean room
Kris Rasta (11/01/2018 10:36)
One of the premium hotels in Pekanbaru. Located in city center. Excellent room, great services, plenty of choices for breakfast, but don't expect for western. Great gym with a view, cool swimming pool.
Ktutardika Julistyawan (27/10/2017 09:24)
A relatively new hotel in Pekanbaru under Grand Zurri group management. The hotel is clean and serves great variety of breakfast. Room rate is quite affordable.
The staffs are friendly but they only provide 1 key for each room. So if you with a partner you have to go out together otherwise you or your partner have to ask the staff to help you get to your room floor.
Alexander Titiahy (01/11/2017 01:10)
Good place, clean hotel and good services.
Ary Saputra (08/10/2017 01:05)
The ballroom is spacious. Event held there was carried out decently even though there were some small hiccups along the way.
Jayme Nery (05/10/2017 14:26)
Very good budget hotel for business trips in Pekanbaru.
Friendly staff, good food, reasonable breakfast.
Competitive prices.
A good option in Pekanbaru!
Zulkifli Ismail (22/09/2017 02:43)
Reception n waiter very good. I like the room, reataurant n lobby. CLEAN n Comfort
Bayu Smaratio (08/08/2017 11:07)
Strategic location in pekanbaru but for street view rooms is not very comfortable as you could hear traffic noise coming from the street until late in the evening. Other than that the bed is comfy, air con is fresh, water heater is good and the utilities complete.
Putra Panani Saumin (15/07/2017 06:12)
Nice view to RTH Putri Kacamayang. Food was good. But, you needs card to use lift.
julia hardy (12/07/2017 14:42)
Love the atmosphere but breakfast are too heavy
Rangga Dasa Cipta Noor (13/06/2017 04:24)
5 rated overall, good bedroom, good facility (pool, spa, gym, sauna etc), but for foods and beverages are so so ....
Meilana Hidayah (12/06/2017 09:58)
Good wifi. Comfort room. Good service. Expensive deposit IDR300k. Near government office area. Near plaza citra. Food I've no idea 'cause my stay for room only.
Fikri erry (08/06/2017 02:49)
Nice place, strategic location, very confort guest room and excelent food, specially for early breakfast (sahur)
Abraham Ara (15/05/2017 23:07)
Room neat, service verybgood, and very close to airport
Rizki Baihaqi (03/05/2017 07:52)
The Premiere Pekanbaru Hotel is a part of famous Grand Zuri Hotel Group. Well known for its great services, neat bed room and clean bath room. The foods for breakfast also delicious. Located in the center Pekanbaru city, it's easy for us to access whole city from this hotel.
Bambang Haryanto (14/04/2017 04:04)
Ok lah hotelnya
Jk Ferdi (01/04/2017 15:21)
Suit,cozy clean and tidy..In the middle of town
Ozie Zie (03/03/2017 06:23)
Ok n room lumayan
Maman Permana (08/02/2017 23:49)
Affordable hotel with good facilities, not far away from airport
Agus Himawan Dwi Raditya (26/01/2017 22:52)
Its cozy hotel, near several office, but bit far to the central place of food
Marnu Life (23/12/2016 02:02)
Good place, Good friends, Good ambience
Junglee Lim (19/11/2016 11:54)
Its a little run down and room is musty. Phones not working. Staff lacks urgency
Ryan Amrulloh (04/08/2016 04:50)
Good service, fod meeting apointment and Corporate Event, nice for MICE
Willy Agung Wicaksono (14/07/2016 13:05)
The best breakfast, comfy room and nice sauna.
G F (29/06/2016 01:19)
One of the best hotel in Pekanbaru
Located at center of pekanbaru
Relative good parking Area
Easy to find alternative food surrounding hotel (Jl Sumatera)
Anggy Trisnadoli (18/06/2016 02:28)
Nice view from room,
Love their various menu on breakfast,
Let's grab all you can eat package on Saturday Night
Rico Chandra (19/02/2016 14:59)
You must order a pasta in here and steer away from the protein. They take so long to cook and when they serve it, it's ice cold. The protein is as dry as Kalahari. But the pasta, it's very excellent.