Komentar :
B D (23/05/2018 09:19)
Great stop over point, especially if your flight gets into Bali late as it is right near the airport. Super bonus that they also have a complimentary airport shuttle, great buffet breakfast (about 140,000 IDR) and a HUGE outdoor pool with plenty of seating. Great way to start or end a trip. 4 stars just because it’s a big chain place.
Febrina Indah Sari (22/05/2018 08:28)
Good location. Big rooms. Foods delicious. Staffs okay. Security quite tight since very near from airport. Big swimming pool
Chris Zaruk (09/05/2018 21:23)
Close to the airport. Free shuttle. New hotel and very clean. They have a nice pool. Nothing fancy. But great on a hot day waiting for your plane.
Jaryd Porteous (25/04/2018 06:15)
Fantastic staff! Close to the airport. Easy to find. Slight shower drainage problem. Out of everything that could have gone wrong, I'm happy it was only that. Would highly recommend.
Conrad Weaver (17/04/2018 04:43)
Very lovely place for an overnight transit in airport. Actually I think it is a good for a 2 to 3 days relaxing holiday too. The breakfast is good and price very cheap. The pool is nice and lovely. I did not hear any noise from the airport maybe I had a good room. TV channel is plenty with lots of sports and movie channels. There are gym and laundry service. You can do self help laundry for 200k INR or professional service if you like. There is also a pantry near front office if you want anything. The tour desk is friendly as well. I did not book any tours though as the brochures I looked at all required 48 hours advance booking. Since most of travellers are here with group or transit purpose only, I don't understand the point of your service desk with 48 hours advance booking policy.
Tash MonStar (10/04/2018 13:59)
Only stayed for one night after flying in late. The service was wonderful, and quick. Breakfast was delicious and cheap, with lots on offer. The room was a good size, really clean, and the aircon was refreshing. Would definitely stay here again.
Nick Gu (03/04/2018 12:26)
Nice hotel. Rooms simple but well maintained. Excellent breakfast and very nice pool.
Jericho Tan (13/03/2018 09:01)
This hotel is perhaps one of the best I have ever stayed at. It is clean, the staff is polite, kind and helpful. The breakfast is a fusion of local and international cuisine and it is affordable.
The next best thing is that it is super near the airport. But i barely hear the sound of airplanes. So if you are looking for a restful night, this is a wonderful place to stay.
Rosemary Kay (02/03/2018 04:29)
What a great way to start my stay in Bali 😊 we Were only able to stay for 1 night, as my husband and I had to travel to Canguu for a conference but we certainly know for next trip to stay at this location. Prestige service from the stay to the staff, we truly enjoyed ourselves! Highly recommended!
Raphael Gallego (26/02/2018 00:16)
Great hotel, staff was very polite, helpful, room was super big, comfortable, clean, very nice swimming pool, breakfast was just $10, plenty of food, just wish if you served fresh orange juice, overall good, got room upgrade with out asking, Hilton knows how to treat their guests, next to airport, free shuttle from and to the airport, amazing. I totally will come back and also recommend it to friends, families, and anyone who come to Bali. Thank you
Danny Standing (01/01/2018 08:51)
Cheap and comfortable hotel near the airport. I only booked in to use the room for about 8 hours before flying in the evening. I contacted them 5 days in advance asking for an early check in if possible, explaining my limited usage of the room. They were accommodating and had a room for us. It is a shame they don’t do any transit packages, other hotels near the airport do, but most aren’t the nicest. The free shuttle was very handy as it was raining and very easy to book. The facilities looked decent, swimming poor, gym and laundrette. It does look a little on the dated side, but compared to other hotels in Bali, I’d say it’s one of the better ones.
Latiesha Johnson (26/10/2017 14:02)
This Hilton close to the airport with a free shuttle for a 5,000 point stay (can't beat that with a bat). The hotel has an open air lobby. It was nice checking in at night with the cool breeze but when I went down to take pictures the next morning it was kind of warm. The hotel decor is very modern, the gym was well equipped & the pool was cute. I think it's a cool place to be on a budget in paradise. I only gave 3 stars because I did had a housekeeping issue. My linens were not clean & when I picked up my pillow a huge mosquito flew out. I pointed it out to the manager Mr. Eka & he assured me the problem would be addressed. He said he was going to refund the points for my stay but that never happened. Not a big deal since it was only a 5,000 point stay vs 25,000 points. The housekeeping manager was very apologetic as well. I would stay here again as a transit hotel but I would ask them to change the sheets upon my arrival to make sure I have clean ones.
Alee Harris (05/10/2017 09:03)
Location is good, close to the airport with a free frequent shuttle. Was super disappointed when we got there after a long trip, they had no King beds (even though we booked months in advance) and had to spend the first night of our honeymoon squashed on a single bed and was given no compensation. Breakfast however was amazing, cheap and huge delicious buffet. It was a good place for just quick accommodation right before or after a flight
chirag Shiva (25/09/2017 04:44)
Hotel is nice and clean. Friendly staff. Walkable distance to the airport. The only thing I didn't like is the food menu. They didn't have vegan or vegetarian option. Other wise for meat eaters this place has everything.
Patrick Phillips (19/09/2017 21:19)
My partner and I chose this hotel as it is close to the airport, we had a late flight in and an early AM collection for our morning speed boat.
We were unable to find the shuttle bus at the airport. The hotel staff did apologise when we arrived, but not to worry as we booked an uber (which cost £1.50 in total including the toll charge).
The hotel was clean, out room was well presented and the 24/7 shop on site was a welcome relief for some water and a cold can before bed.
We didn't use any of the hotels facilities nor did we eat at the restaurant for dinner or breakfast.
As and when we fly into Bali we would definitely book this hotel again
Heidi J (02/09/2017 11:41)
My room was clean but it smelled strangely of cauliflower. The hallway did too. The staff were friendly. The buffet was not great. Very small selection of warm food options and those that were meant to be warm were really not. Same at breakfast and dinner.
kevin carswell (07/08/2017 17:03)
I liked the Hilton, they gave us a free suite upgrade. It is rather busy. The hotel is nice and clean
Evelyn Ma (07/08/2017 15:29)
Three words; GO TO NOVOTEL.
You don't need to read this long story. Just GO TO NOVOTEL.
Trust me. NOVOTEL is much better than Hilton Garden inn. I've stayed both of hotels. NOVOTEL is new, clean and provides better and professional service. You don't even have to take a shuttle.
At first night in hilton garden inn, only nameless shampoo, body shower, body lotion were provided. No soap, no sleepers, no toothbrush, no haircap, etc. Even I found some hair which did not belong to me or my husband on the bed. It seemed that housekeeper didn't change the sheet. When I told frontdesk about the hair, they didn't look surprised at all. It might usually happen not to change the sheet.
Even the new sheet had several stains.
Next morning, I saw soap, toothbrush, sleeper and Peter Thomas amenities in the housekeeipng's cart. Later, I learned that the room we stayed was set for tour packages group and the hotel didn't provide proper amenities to us. Even the frontdesk knew my husband was Hilton honors gold member, they didn't do any action. First time, I requested a soap. Second time, I requested toothbrushes. Frontdesk said nothing. Third time, I asked about sleepers to housekeeipng lady, why we couldn't get the sleepers last night, and then housekeeping manager told us we stayed at the wrong room and it was frontdesk's mistake.
Anyway, it means that the hotel provide different service to the regular (normal) guest and package group guest respectively. And you should check the amenities and bed sheet when you enter the room.
You also can enjoy swimming with 50 Chinese people at 9pm. It is being used for Chinese tour groups.
And do not forget, go to Novotel. Hilton Garden Inn is an alternative only when the Novotel is fully booked.
Eric Wong (05/07/2017 03:33)
The development is new, however the maintenance need to have some improvements, water stains all over in 🚽 and showering area, shower drain was semi blocked upon arrival.
Aircon is weak, all the "do not disturb" sign are missing in room. In room dining ends at 10pm and there is no menu in the room!!
Breakfast is average, roaches can been seen occasionally. Many dishes are very very salty.
Price is very attractive considered for a Hilton, but calling itself an airport hotel yet airport to hotel transport needs to prearranged and chargeable is a major drawback. And it is definitely more than 500m of walking, more like 1 km.
Hyun-Woo Han (13/06/2017 23:59)
Very close to the airport. Great place to stay in if you plan to arrive late time in Bali. It has spacious swimming pool and you can enjoy breakfast with reasonable price. Surely friendly hoteliers!
Putra Javanian (25/04/2017 06:08)
The bed is Quite clean, the breakfast have a good choices but services on the restaurant is not very friendly and good. They're so busy with their things. Can't even deliver the egg. The pool was nice and close to the airport!
Jingjing L (21/03/2017 17:25)
Great as usual. Good furniture, comfortable king sized bed, beautiful spacious bathroom. I especially love the huge swimming pool in the garden. It's a good depth 1.20m for swimming and just hanging in the water. You can get towels from the pool staff very convenient. There is also a changing room next to the pool.
The hotel is very close to the airport but you can't walk there. The hotel can arrange a complementary shuttle bus to the airport at the time you need.
We only stayed there for one night before our flight. But we had a good experience here.
Michael Astete (14/02/2017 05:02)
It's completely catered to Chinese, there is absolutely no reason to waste your time here even if you are a Hilton Honors member. The staff is nice, but completely inept at their jobs, the Chinese tourists run this place and are free to smoke anywhere in the hotel, at the pool, inside the restaurant and the staff is too scared to tell them to stop. There was a cockroach the size of my fist that was found under my towels, and when I told the staff to wait until I was out of my room for a day, they ingored it and sprayed poison throughout my room to the point where it could be smelled halfway down the hall. This is not an exaggeration. The general manager, JP, is a complete coward when it comes to catering to anyone else who is not Chinese, and after multiple discussions asking him to stop the guests throwing cigarette butts in the pool, smoking in the hallways, he resigns to the fact that the staff is not going to bother the Chinese tourists and nothing will be done. Not to mention that they increased the price of the food in the restaurant without mentioning anything, so you now can have the luxury of paying more money to enjoy your meals while inhaling the smoke from all the Chinese tourists who clearly don't care about the non-smoking areas. Cockroaches, awful tourists, and an inept staff. This is an embarrassment to the Hilton chain and I will admit to the beds being brand new and comfortable, but enjoy knowing the fact that there's a cockroach problem while you sleep. Go to a proper Hilton chain like the Conrad or Hilton Nikko.
Edward Furey (31/01/2017 12:33)
We got a cheap deal from a booking website. I'm glad we didn't pay full price. The over priced restaurant is open air, so no AC and cigarette smoke drifted in from the pool area.
The room was ok. "Garden view" room means a view of a concrete wall with some vines growing on it. The empty tissue box in the bathroom was a good example of the room service.
We only stayed one night as a stop over. We'll try somewhere else next time.
Helmi Zainal (17/01/2017 23:40)
Great place and location. Service staff is good and friendly but their English is limited.
The water pressure in the bathroom meanwhile is low, at times rotating behind high and low pressure. When reported, the maintenance guy just shrugged it off as a hotel-wide issue.
The bathroom also had a sewage smell, apparently another room few doors down also had the same issue.
Mohammad Abdullah (05/01/2017 22:37)
Worst Hilton ever. It's like a Chinese counterfeit Hilton. The food was horrible. The breakfast hours are not convenient for people with an early flight. Even room service is only available from 6pm to 10pm WTF. It's like the franchise owner is afraid to pay wages. If Hilton doesn't remove their name from this place within a year, I'll never stay at Hilton again because they obviously don't care about their means anymore. no carpet in the room, some weird shower faucet that even the help didn't know how to operate. The lowest quality everything. Something has been unedible with each meal, usually the main course, like the chicken breast is all bones skin and gristle with no white meat. Save yourself, go anywhere else.
Michael Hofmann (24/12/2016 04:12)
The place is close to the airport. Unfortunately, it's not possible to just walk over. Instead, you have to take an overpriced taxi, or arrange for a shuttle beforehand. Rooms are big and in modern design. Breakfast is okay with nice outside seating next to the pool. But for a Hilton the place doesn't feel well maintained and service lacks attention to detail.
Thomas Stur (04/09/2016 10:46)
Good for a night on the way somewhere as it is 5-10 minutes from the airport, but not a destination in unto itself. Nice rooms and a pool which is nice enough but nothing special.
Darren Wood (10/08/2016 13:14)
Very attractive and and modern hotel, with very attentive staff. No complaints.
Nicole Tsai (02/08/2016 02:12)
Close to airport and spacious room
Yudistira Subhakty (30/07/2016 11:42)
Fire alarm in our room set off in the middle of the night complete with the loud announcement made us all panick!! and the next day, another very early morning loudable alarm in the hall way made us all in a bad mood. It was not a comfortable Hilton experience!!
T RAN (11/05/2016 00:18)
Three star hotel 500 m from the airport (not walking distance). Opened in May 2016. Good as it is new and has a shallow (1,2 m deep) but big swimming pool in the courtyard. Location is not optimal - nothing close by (excerpt the airport). May have been build in consideration of delayed or cancelled flights.