Komentar :
Andrew Huck (09/06/2018 12:33)
Decent example of a hard rock cafe, same the world over. Good music, good food and drinks. Smaller than the average hard rock cafe
Elie Salame (24/05/2018 16:17)
Went there before our flight. The meal was perfect, very satisfying and delicious. However it is a bit pricey given that all the restaurants in bali were a lot cheaper. Maybe it's because the restaurant is in an airport.
Saif El Hossan (13/05/2018 14:31)
Waiter handling my table was a little rude in the greeting/seating process. Food took a while to get to our table and one of the orders was sent back due to one part of the dish being incorrect.
I ordered the steak and asked for the preparation to be medium. The steak arrived dry and overcooked. I wasn't given a steak knife with my dish. It was quite difficult to cut through it with the butter knife.
Waiter seemed anxious to have us pay the bill asap and empty the table.
Not a good experience.
Lucia M. (24/04/2018 12:31)
The worst hamburger I have tasted in my life. Take the beer but don't eat here. The staff has been very kind and when they saw that the whole hamburger was there they didn't invoiced it.
Jonas Scheller (16/03/2018 08:29)
The burger tastes like nothing, the fries were cold, the coke was warm if you order it without ice, worst Hard Rock Cafe I've ever been.
Daniel-Jacob Santhou (27/01/2018 14:41)
This is purely for our terrible experience at the Hard Rock Cafe at Bali Airport. The food was horrible, nachos tasted stale, meagre portions of sour cream and salsa, and the buffalo wings hardly came with wings... definitely not up to standard by any other international Hard Rocks around the world. All the manager could do was apologise and “provide feedback”. Not good enough, you’re happy to take our money and serve terrible food...
There is absolutely no positive customer experience at all. A true disgrace to the Hard Rock legacy... it’s gone down the drain with poor management, customer service and poor food, charged at ludicrous prices for what we received.
Utterly and completely disappointed.
Richard Peppler (03/01/2018 07:40)
Had lunch here before our flight home. We both ordered burgers (I got the super cheese burger) and it was so bad I couldn't finish it. The burger had the shape and constancy of a burger but tasted of nothing but cooking oil. My partner wasn't impressed with her burger either. We told the wait staff who didn't seem to care... Oh well, never again.
EDIT: This food has made me ill. I know this because I haven't eaten anything else in over 24 hours.
charlotte nilsen (24/12/2017 13:53)
Good first impression, I mean it’s hard rock so whichever country you come from, u know it’s great.
We ordered our drinks and food, waited for 20 minutes for our drinks. Then, an additional 50 minutes past by, waiting for our food, then the waiter came back, telling us she forgot to give our order to the kitchen. She had also forgotten about what we ordered. We left of course, and recommend no one to eat here unless you want to place your order twice, wait for an hour and a half and maybe even not then, get your food.
Zigrid Heliotrope (28/08/2017 16:22)
Couldn't fault it.
I'm notoriously hard-nosed when it comes to reviewing quality of product and customer service.
This is not a duck in and duck out type of establishment. I was looking for a comfortable hang for a couple of hours while waiting for my flight. Yes, you expect to pay airport prices, get over it. That's part of the deal. The staff give out good energy and it's up to you to either reflect that back or act like an entitled tourist. The food quality well surpassed any expectations I had, and the Chivas Regal black label went down a treat. Even bought a t-shirt.
Muffled juggler (20/12/2017 01:55)
Considering the cost of a latte, it was atrocious. Could barely manage a sip. Avoid this place at all costs. Epitome of poor quality and value at an airport.
Went to Mades Warung just 10 metres away. Coffee was amazing.
Putra A. Fairuz (05/11/2017 04:08)
You can't be wrong when talking about HRC burger. Simply the best.
229k for original burger and 50k for Coke Zero. Yeah, it ain't cheap.
Kim Luckhurst (21/10/2017 08:45)
Just been there...shown to table....sat there for 15 minutes. ..not served...walked out...staff every where...talking to each other but not doing what there paid to do
Billie Madonna (09/10/2017 05:17)
Friendly service and the burgers are massive
Margot Isabelle (13/08/2017 01:44)
Staff are friendly and helpful but sadly the food was disappointing as where the prices. The wings would have been ok except for the horrible sauce they came with, burger was bland and unremarkable. Not worth it.
antin four (16/07/2017 06:18)
Food was decent but the staff and the price were a complete joke. Asked for a refill when I started my chicken tenders which tasted good enough but had to wait for a good 5 minutes after I had finished my lunch before it was served. Horrible service. Not worth the wait or price. If your waiting for a flight I recommend eating some place else.
윤영선 (02/07/2017 06:23)
Good staff. Good food.
Sid Kelly (17/04/2017 16:21)
I gave this place a shot due to a four hour flight delay, normally I would've just searched for a coffee.
My biggest complaint here was the behavior of some of the male employees, moreover, the indiscreet manner they were ogling at western women (customers) The staff were concentrated in small groups engaged in chatting, too busy to attend to waiting customers. I'd hate to be in a hurry to catch a flight hoping to grab a bite to eat here beforehand.
I almost spoke to the manager about this matter, but I decided to simply leave.
Oh yeah, pricewise. Just outrageously expensive!
Angus Podgorny (15/03/2017 10:57)
Some of the most over priced food I have ever seen in an Airport. For Bali, these prices are ridiculous and just cynically high. The male staff were disgusting, letching at every western woman who walked past. It made my other half feel so uncomfortable that we left immediately. If you want massively over priced food with disgusting staff, then this is the place for you!
Darrin Hewitt (23/02/2017 10:52)
Pub grub that is over priced and to insult you further they hammer you with service charges. Must be the most expensive food joint i have visited in Bali.