Komentar :
Markus Hennig (28/05/2018 03:02)
Awefull Customer Service.
Out of 3 Coustomer Service Agents only 1 is working.
1 guy you could see was playing on his phone and while I was waiting 1 hour, he disappeared 3 times in the customer toilet to take personal calls.
Mike C (02/05/2018 05:09)
Terrible. Two counters open, one is blocked by a transaction that took almost an hour. The other counter keeps getting priority for customer service transactions. 20 people waiting. Team leader does nothing. Gave up after 1 hour (!!) and went next door to BCA. Served immediately. Do yourself a favour and avoid BNI.
Mugi Sembada (19/03/2018 03:26)
Bad experience! Udah antri lama, eh di potong orang lain. Satpam diem aja lagi... Mentang2 turis asing kali, jadi di prioritas kan? Kapok gw ke cabang ini...
BimBim Barker (09/02/2018 09:15)
Security nya kurang ramah
Aa Gg (03/07/2017 04:12)
Customer service has lunch for 2 hours! This employee between Trisna and Oka.
Nyoman D (05/05/2017 16:02)
CS helpful