Komentar :
Nico (19/05/2018 13:46)
One of the best hotels in Jember. Friendly staff, price is good for what you get. Good breakfast. Indonesian food, toast, potatoes, omelet and bit pasta.
There's also a small supermarket inside.
Intan Sari (09/05/2018 03:11)
Good hotel. It's modern. The room is nice and comfy. The pool is also nice. The breakfast is good, many choices of foods, indonesian and western foods. The food tasted good, it was only chicken that they cooked too salty 😆, but it's still fine.
The wifi in the room is soooo slow, they really need to work on it
Eko Susanto (08/05/2018 01:55)
Good hotel with comfortable and clean room, very friendly hotel staff, breakfast is usual but Okay
Ahmad Marzuqi (18/04/2018 04:45)
Nice & Good hotel on Jember. Modern mixed with Traditional. Nice place to stay with very good restaurant and menu that they provide. Excellent place for seminar, training or gathering.
Mozes Sosa (24/03/2018 00:51)
I have good experience staying here.
They have everything in meeting rooms.
The most thing I remember is they always give their best smile to everyone in hotel.
Very Recommended...:)
Lukman Nugroho Prayitno (22/03/2018 04:51)
Over all is a nice place, but some of part need a concern, the hotel employe entring meeting room to out some stuff while the room still used for a meeting.
Diaz Adrian (21/02/2018 16:07)
Not your average Aston hotel. The room is great, the conference room is awesome, but the hallway smells, only 1 elevator is working and I've booked for a supreme room, and they gave me a twin bed room. Not a very Aston hotel, not your typical four star hotel. Could've been better.
Tina Salim (10/02/2018 13:34)
Room and bathroom was ok, just needs more lights.
Breakfast was poor though they have many choices. Taste needs improvement.
Cleanliness in the Jacuzzi needs to be maintained too..
Not equivalent with the rate they charged and the lacks of maintenance and food taste.
Sugiharto Setyabudi (21/01/2018 07:25)
Good hotel but need improvement/maintenance. Last time here is better experience.
We booked 3 rooms this time, same class but the room facilities different between one and another. One has hair dryer and others not, one has two layers of curtain while the others have only one. Not a big problem, but feels weird.
Shower area needs a door or shower screen, not just glass separator that only blocks half the shower area. Water splash everywhere into dry area.
More disturbing issue is mugs looks like they're not washed. Dark stains from coffee or tea spotted on the edge of the mugs.
Alley at our room floor (8th floor), smells damp and rather stinky.
Other than these, all is good.
One more thing, banquet management should consider not placing the food at the smoking area for breakfast. Smokers will go to non smoking area to take their food, but going to smoking area for non smokers is an unpleasant thing.
Armin Hari (24/10/2017 16:09)
it's so annoying! the sound of karaoke room below my room is so loud and annoying. if you put your foot on the room, you can feel the buzz. all room areas are shivering. the buzz also makes your ears pain. you cant sleep!
Deddy Taufik Hidayat (14/10/2017 08:24)
This hotel is located about 2 km from jalan Gajah Mada, Jember, however at night is very silent in front of hotel, so you cant do anything, hospitality ok, food so so, room still hear from the next door, lift with no AC, access card is not working in the lift.
Liauw Rahardja (05/10/2017 12:49)
the only 4-stars hotel in jember for now, they got a good service .. don't forget to chill out by the poolside
Yulianto H Santoso (05/09/2017 12:19)
Trying to book thru online travel apps, but then decided to call directly to hotel, and reservation staff was very cooperative. Comfort room, friendly staffs, and nice facilities during stay. This is the best hotel I can find in the city.
Indera Zainul Muttaqien (18/08/2017 05:44)
Overall the hotel is okay, although its location is not on the main road. The F & B is also great in taste, but the lack of beef menu at breakfast. I recommend it ideal for business trips for 1-3 days.
Herry Liputra (14/08/2017 10:23)
+ the reception handled my check-in and check-out efficiently
+ nice swimming pool on the 2nd floor with small lounge
+ small convenient store (Alfa Mart) on the lobby
- my room's (#726) toilet drainage was clogged
- the breakfast restaurant staffs weren't prepared to handle large crowd, I was there during Jember Fashion Carnival event
Leonard Craig (08/08/2017 05:32)
Wonderful room and kind staff. Stay here for 4 night in a business trip to Jember. Very satisfied sor far. Maybe the restaurant are a little to small and became cluttered on breakfast time. Some benches and wooden floor on pool side need replacement. I'll stay here for my next visit to Jember.
Kevin M (24/06/2017 04:20)
If you expect excellent service from staff and good night sleep this is the hotel for you. If you expect great food for breakfast then this is not the place for you... restaurant staff need to be trained to be more attentive to customers needs. I wasnt asked by waiter whether i want coffee or tea when i sit at the table. The food doesnt reflect east java culinary excellent. No one replenish the glass until i ask them to do so. Its the same for food being left emptied until you asked them to replenish.
Putri Kania (18/06/2017 05:01)
Spacious rooms, clean, comfortable bed. The food is good with reasonable price.
wahyu prihandono (07/06/2017 14:30)
Riverside view. Small standard room. Cleanliness need to be improved.
Adi Wibowo (04/06/2017 12:08)
good room, bed....
need more attention to the bathroom
price is quite high
and
i got the wrong invoice....... someone promised to send the correct invoice through email, but I have't got it...
Sonny Kurniawan (23/05/2017 10:06)
For Aston Standar this hotel is really dissapointing
We stay in the 8th floor, which is as our requisition
The Room is normal, not to spacious but enough, there is working table and chair also which is good for me to working with my laptop
But the hot water is not running at all, the staff said it is normal because many quest using hot water at that time ( 5pm ), for us it is still not acceptable, we have to wait till 9th pm before we got hot water for shower ..
Breakfast is also very limited, i mean for Aston Standard, we have to wait about 20 minutes for bacon because they are not prepared enough.
Parking Area is spacious, and nice
Location is not inside the city but still fine
There are not many food shop in that area ..
Poundra Windyanto (06/04/2017 03:36)
Room very clean, good ambiace, location is to far from down town, good food, good service, but for parking lot only for few car, if full you must park in outside hotel.
Albert Limantoro (25/03/2017 03:44)
When i check in around 16:30, the reception said that the only room that was ready only smoking room. After i insist to refuse to stay in a smoking room, then they set me with a non smoking room. The air conditioning gets warm during night time and to make it even worse, the wifi is not working at all. I'm quite often staying in this hotel and the wifi and the air conditioning always been a big doubt for me during my stay.
Melani Novitasari (24/03/2017 09:07)
I was ordered coffee. at the menu written 22k. I should payed 33k on the bill. I know there is 21% Tax and service. but it supposed 26,620.
Not about amount. but there is different in bill and Menu, and when I asked the staff they answered : its been a long time change and we just follow the system.
Poolside nice and cozy feels around
Andi Anto (08/01/2017 00:50)
If this is a no Star Hotel.. i will give 4 points. But for a known hotel, the room is below standard.
Entering the room, the smell is not nice. Its like an after cigarette smell. Well.. when i tried to open the curtain, i can see nothing but a wall. It's funny when you have curtain but no window to see outside, maybe for the interior design.
In the night when i am going to sleep, i can hear the wedding party sound so loud. And in the morning, i waked up because the neighbor room is speaking so loud with their children. I think there is problem with the room's soundproof.
Afterall the service is pretty good and the staff is helpful. But not for the room....
Hari Widodo (25/12/2016 04:26)
Nice hotel with perfect facility, swimming pool, jacuzi, sauna, fitness. Breakfast menu 👍👍. The best hotel in Jember. Some room have perfect view in the morning. Very recommended
Stefanus Wijaya (09/12/2016 14:58)
Nice hotel with affordable price. Great hospitality and good room cleanliness
YAN YAN PELIYANA (06/12/2016 03:28)
I came to Jember from November 30th – Desember 2nd via Surabaya. From Surabaya to Jember, there is 1 flight vise versa. It embarks at 9.00am and arrives at 9.50.
From the Hadinotonegoro Airport to Aston Hotel can be accessed by rental car which available at airport, and cost IDR 35K. It takes 30 minutes to get the hotel.
I arrived at Aston Hotel, greeted by the security and directly checked in the receiptionist and got room 815 in the top level of building. But they did not offered to take my luggage to the room. Is it standard service?
The room was huge and nice, there were two inconvinient experiences. First, at second night there were water leak at the windoe when was raining. Then, I got no pencil and paper. Is it standar service?
I came with my partner who Native English spoken. He serveral time got unpleasure service because of lack of english fluency of the staffs.
Beside, the unstandard service I got. I still had good things, such as generally the staff were pleasant, complete facilities , and affordable price of menus.
Muhammad Hifzi (26/11/2016 23:57)
The maintenence was horrible. The cleanliness was okay. I hated it
Darmawan Joniarto (26/08/2016 05:49)
nice place in jember
Kim Dong Gunn (23/08/2016 02:41)
Great hotel in Jember, compared to other hotels in Jember I can say it is one of the best in Jember.
Cristian D'Aloisio (12/08/2016 02:10)
Everything was fine, except I had to pay extra cash for the espresso coffee (Illy brand) during the breakfast: that could be free in an international hotel.
Jackson FH (14/04/2016 14:29)
Probably the best and most modern hotel in Jember, but a bit pricey and has good size room.
This hotel is probably a good 4 star hotel with a nice but un-air-conditioned lobby. The dining area can be very crowded during a regular or weekday breakfast. The swimming pool cafe is quite nice but small. It has an sunken island bar for swimmer to order drinks.
Like I mentioned above, it is not a bad hotel and probably the nicest one within 50 KM radius around Jember ;-)
Roy Wijaya (04/04/2016 01:10)
This is a good place to stay. But some rooms upside the night club, i suggest not for family rooms. Becase the sound was heard inside rooms there. But i think its still the best place to stay in the city.