Komentar :
Ryan Athearn (27/12/2017 08:24)
This service is a tin can of misery. NOT Advised - The fotos are a scam and the positive reviews are from the resellers who don't actually take the boat.
First, we paid 550,000IDR rather than the advertised 1,200,000IDR. So if you are determined to take this service, pay less than we did. We paid at a tourist kiosk in town. This transfer service round trip with Bali shuttles is not worth 550,000IDR.
The advertised shuttle service with aircon is anything but. It was over crowded and HOT! The driver put on the AC only when the windows fogged over.
The boat itself is old with zero ventilation. The fans don't work because of a cut cable. The windows have to be closed so you don't get wet. By far the most miserable transport I've ever had.
There was absolutely nothing positive I could say about this experience. Travel to Gilli with a different company.
joestein10 (25/12/2017 09:14)
This company uses the shitiest boats ever.
They claim to have fast boats but it's basically old ferries that they added a few motors and turned it into a speed boat.
Melati Nur Hayati (26/10/2017 01:30)
Great staff and great company. I've been using this company already maybe 10 times or more, every time they helpful with the pick up, luggages and everything, thank you semaya one!! we will recommend to our friends.
Info Villa Bali (24/10/2017 04:25)
They were great from the first communication the response to questions were answered very quickly. The pick was on time and not a long wait at the harbour. The boat was of very high standard and the crossing was comfortable. Will be using semaya in the future and recommending to all my friends.
Rebecca Kershaw (12/10/2017 02:00)
The boat itself is OK, complaints about the time are irrelevant, all the fast boats take this time, but you are all locked in and there are no exits so not safe. equally our boat was the last to leave both times so while the trip length is the same, it took longer than others. More of an issue is the service which is appalling. They changed our boat time and then decided to charge for the changed transfer, our boat there was late leaving and our boat back was an hour and a half late. Their office is in Holland so only open European week day times which is not helpful once you are in Bali. Then when we arrived back they told us our included transfer would take almost 4 hours... But they can arrange a faster one for 250k a head. So we found our own taxi for 200k total which took less than an hour and a half. Such a rip off. The transfers are a joke and the price is higher than their competitors. There are many other companies who run these boats, use one if them!
Yoo Dee (19/10/2017 03:42)
Most favorite one.
Great company.
Well established and has many fast boats.
Reza Afdilla (19/10/2017 03:26)
Semaya is well established company, I always used semaya fast boat more than 6 times from padang bai to gili island. Also i recommended to my clients and they enjoyed so far 👍
Masitoh Nurfitriah (19/10/2017 03:17)
Enjoy the trip from Padang Bai to Gili Trawangan.
Pick up service is on time.
Nice boat and crew.
Recommended
Justin Mason (03/09/2017 09:58)
Semaya one boat to Gili T is the worst transport I've ever experienced. The boat is overcrowded and hot (no air conditioning) and very slow. This is definitely not a fast boat. It took 2.5 hours compared to 1.5 on some other services. It also felt very unsafe with no easy way to exit and no form of safety procedure. Also the cost is exactly the same as the good boats. They even tried to scam more money from us to return to our Vila. We were booked unknowingly by our Vila and this company lives up to its terrible reputation.
Fierce Hate (11/08/2017 07:41)
The worst experience ever! Boat broke down middle of the Bali sea everyone got sea sick (no ac only 2 fans working )on the way to gilli. Coming back the boat we were supposed to get on broke down causing delays they took us to Lombok and promised a fast boat from there ... after 2 hours they gave us 2 options either stay on Lombok to get on a boat in the morning at our expense or go back to gilli and get a boat in the morning at our expense.... bottom line avoid this liner
Vinh Anh Le (10/08/2017 14:57)
The worst boat travel experience I have ever had. 3 hours late, no apology. No ventiliation or airconditioning. Overbooked. People sitting on the floor. Rude. Yelling. Felt like vomitting and passing out the entire time. So bad.
AVOID AT ALL COSTS.
Thierry Agostini (29/07/2017 12:19)
We bought 2 tickets in Ubud for a trip from Kusamba to Nusa Penida (250k each). The pick-up in Ubud was schedulded at 11 am, and the shuttle arrived at 11.01 ! Then we arrived at Kusamba beach and the boat left on time, exacty at 12h30. The sea was a bit rough, but everything was perfect.
Lisa Sun (13/05/2017 03:56)
I did not catch this during the peak season so I can't speak for all the other reviewers. I got return tickets for 500 000 with included hotel pick up and drop off. Great value for money and fast boat too. Took 90 minutes to get to and from gili t and left on time both times.
Nassim Rabehi (17/04/2017 14:27)
Very very bad comagny. Be aware of taxi drivers, they will propose a price for a packaging but it is not true !
The trip took 2h rather than 1h and it was very tiring, and there was no air conditionning !!!!!
Tyron Najgeboren (30/03/2017 05:07)
Don't ever book Semaya, make them go out of business, I have seen a lot of scams around south east Asia, but this was an entire new level.
We got an open return ticket on Bali (first mistake, never do that, get a one way even if it's more expensive). On the way from Bali to Gili the boat was waiting in Padang Bali for more than an hour with us on board so they could sell more tickets.
In the way back though, the entire scam got visible:
We called two days in advance to have our seat confirmed, they told us to check in at 8am, which we did. Obviously, they didn't wrote down our names, but we got on the boarding list. At 9:30 I saw the company's boat at the pier, and it left without picking anyone up. After I asked the people at check in when we'll leave, he said the boat is broken and going back to Bali to get fixed. We'll be leaving at 11:30am with the 2 boats they're sending. There was a regularly scheduled boat at 11:30 anyways, so to fit everyone, they must have had 2 big ships coming. What they did have, was 2 tiny ships coming in at 1pm, that went to the Gilis first and that were completely full, so only one local guy that bribed them got in the boat.
After everyone was starting to yell at them, they got us water and streetfood lunch for free, and said the next boat is coming at 3pm and will be coming straight to Lombok to pick us all up.
And off course this was bullshit, first they told us, it will be going to Gili air first to drop people off, then Gili t and Gili air. By 4pm the boat hasn't even been in Gili t, and I doubt it ever left Bali! They never gave us our money back, we wasted an entire day of our vacation, and even though they knew nobody would be leaving Lombok on Semaya that day, they still tried to sell tickets and they would have succeeded I we didn't interfere.
My suggestion, to get to Gili use someone else, but all of the boats have bad reputations, just make sure you avoid Semaya!
On the way back get a public boat to bangsal for 15.000rp, a blue bird taxi to lembar (on Lombok) that shouldn't be more than 150.000rp and a public ferry from lembar to Padang bai for 40.000rp. If you want it to be hassle free, fly to Lombok, go to bangsal by blue bird taxi, and tale the public boat to Gili
Sophia Barner (29/03/2017 23:49)
This was the worst experience I ever had with a boat company. Please don't go with them!
My friend and I were supposed to go from Gili Air to Padang Bai with the boat at 11 am,for which we confirmed seats two days ago.
When we arrived at the harbour,there was a big queue in front of the ticket office and after a while,it turned out,that the boat at 11am was full.
And it wasn't just us. Many people had confirmed seats for the 11am boat and were told,that the boat was full. Many of them had to catch a flight!
The best thing was,that all the names from the confirmed people weren't even on the list,they had. I mean how can it be,that you confirm more seats,than you have?? People rely on the service.
So the only thing the staff did was calling someone,but they didn't offer a solution. The only solution was to take the boat at 3pm,but it wasn't even sure,if we could go with this one.
The staff there was really unpolite and didn't care at all. They just said we have to complain in Bali,where we bought the tickets and not here.
It is one company,so why should we go to Bali?? The problem is here,so you have to find a solution!
After lots of waiting we finally could confirm our seats for the 3pm boat and had to wait for 4 hours now.
As it nearly was 3pm,we went to the harbour and waited for the boat to arrive,but it didn't come!
We asked like 5 times when the boat will arrive and they always said 30 minutes,30 minutes.
In the end,the boat came at 6 pm!
So all together we waited 8 hours. That's ridiculous. The customer service was under zero. Instead of helping us,maybe giving some free drinks etc they didn't care at all.
So think twice,before you book with them!
Marco M (10/03/2017 12:14)
Definitely avoid! They are a BIG SCAM. I booked from Ubud to Gili Air; I was picked up by a van from my homestay in Ubud and shared a tourist van with other passengers to Padang Bai. After approximately one hour we arrived at Padang Bai Harbour, I was given a ticket for the boat at their office in Padang Bai Harbour and was told to wait for the boat at the port for 5 minutes... Lots of waiting and the boat never arrived and the office staff (two young Indonesian girls) disappeared for a good hour or so.
Long story short, I ended up cancelling my overall trip to Gili Air island and hired a taxi for Kuta, Bali for 350k roupie and still have to make a decision whether to stay longer in Indonesia - which has always been my dream country for diving - or leave this country all together.
I have been traveling to many countries in the past two years without any problems really. I get along very well with people of different cultures and consider myself an experienced traveller but this experience was such a turn off!!! In case you are wondering about other travellers who were with me in the van, I saw some of them trying to find transportation to the island trough random Indonesian guys waiting in the port offering ticket for 250k roupie. I also saw other travellers confused and very scared looking for help and perhaps a trustworthy person around the Padang Bai Harbour.
Overall, I had a horrible experience with this company and in Padong Bai Harbour area in general. It felt as if the whole port area was controlled by criminals or a powerful corrupted system. I even think the police were also involved in these scams. They were some guys in the area with police uniforms, walkie talke and pick up cars with 'police' signs but they all seemed suspicious and fake. When I later asked the person who arrange the taxi ride for me, he said he also thinks that those guys with police uniforms are not real police and he admitted that he meets multiple other travellers with the same scam story on a daily basis.
Deborah Laks Du Bois (03/11/2016 01:28)
Their price includes pick up from hotel, 1.5 hour ride to the harbor in Bali, a fast boat to and from Lombok/Gili Islands and a ride back to your hotel/airport in Bali. The staff is really nice, specially Komangrahayu who was always quick to answer my questions.
Didac Baila Rabella (07/09/2016 01:43)
I buy tiket in PadangBuy for transfer to gili trawangan and return. I arrive to gili ok but unfortunately canot return to padangBuy because have problem with tiket..
David Mari (11/08/2016 15:36)
Really bad experience. We had to wait 2 hours for our return boat from Gili Air, and in the end the boat did not arrived. Then they transferred us to Gili Trawangan with a fisherman's old boat. After that, we had to wait 1,5 hours for a boat in Trawangan and we finally arrived to Padang Bay, Bali 5 hours later than expected.
Very impotant: do not trust local business who prepare the travel for you or where you read the sign "tourist information centre". They will put you with Semaya, it will be very expensive and you'll be frustrated. Do it yourself on the internet with giligili or bluewater express.
Matylda Rabczenko (28/07/2016 12:29)
AVOID AT ALL COSTS. Long story short, I waited 5 hours for a boat that got cancelled. The staff were completely disorganised and rude.
Long version - the fast boat was supposed to leave at 3 30pm and you were expected to arrive an hour ahead of time. At 3pm we were told that the boat would arrive at 6pm. Eventually, it arrived close to 7 30pm. At this point we were all urged to run down the beach to the boat that was just pulling up to shore. After about half of the passengers got off, one of the staff on the boat announced to us that we will need to take a ferry at 7am the next day, or we can take a slow boat right now which will take 6 hours to Padangbai.
Following this, the staff onsite vanished for a good 20 minutes. After people dispersed they appeared again and were completely useless and rude. They offered no apologies, no refunds and no accommodation for the night, only a cheap and horrible dinner at their restaurant.
Based on the other reviews this has happened at least a few times before. So, once again, AVOID.
sami bedard (25/07/2016 05:36)
Worst fast ferry ever!! Don't take this boat, the staff are rude and it was 2 hours late!! And they won't let you on top outside after they said we could. So many better options.