Komentar :
Jun Peris Napitu (29/05/2018 04:45)
1st time I stayed here and next I stayed here. I called this hotel is great for staying. Clean hotel, good service, tasty food , clean room, friendly staffs.
Well if u confuse where to stay while u in medan, I can recommend this hotel
Billion stars for u
Keep doing good job by giving good service
Ronald Huang (21/05/2018 09:33)
Good room and friendly staff. Pool is pretty impressive.
dodol depok (27/04/2018 08:24)
I love this hotel. The foods are tasty. Beautiful restaurant.
Robert Davis C (16/04/2018 04:25)
Nice room, carpet is cool. Delicious breakfast, hope they encourage they staff to serve more excellent
Faizul Khan (11/04/2018 12:53)
It's nice place to stay. Affordable price. Only one problem, this hotel 🏨 is on a busy road.
Erwin Andjana (14/03/2018 05:00)
Great place. During mu bussiness trip in Medan
Location in Medan city center, close to culinary location
de zoel (06/03/2018 19:19)
The hotel was previously named Grand Serela hotel. Breakfast menu has various and tasty especially lontong medan. Room spacious enough but not as big as JW (no problemo). Comfort to sleep. Shower only bath. No inhotel massage parlour, so need to call outside but must wait quite long and must re confirm the hotel phone operator, better go outside if you need. Good price to sleep for sheraton standard. Overall is great and recommended.
excell yochanan (17/02/2018 16:56)
The room are neat and clean, very spacious and luxurious. Nonetheless really bad acoustic even from the 8th floor. The noise from neighbouring clubs and traffic are very bothersome.
andi syahputra (09/10/2017 14:21)
12 days stay in this hotel, I think it's very long time and good experience for give comment :
- small room, we can listen sound fr outside room
- some day, housekeeping room isn't good. Not clean. Have cake box fr guest before us in behind cloth window.
- in room any cockroach. 😢. We have maked notes, but no improve cleaning..
- facilities swimming pool and fitness very good
- breakfast is good menu.. I like lontong medan.. 😍
I think enought and I hope any improve for management hotel.. Thanks..
rizky hermawan (08/09/2017 07:32)
I know this hotel since they're still Grand Serella. Nice architecture, comfort lobby, comfort room and decent staff too.
Inna Herliana (29/08/2017 14:27)
Stayed there for 3 nights. Room was quite nice, but small. You can hear voice from outside the room/corridor. Breakfast was good but not too many variations.
Diaz Adrian (08/08/2017 16:05)
Very nice hotel, pretty new room layout, none the less a very good hotel
Edward Chua (07/08/2017 08:50)
For 2500 starpoints a night, this hotel is one of the best deals ever. Stunning hotel towering over the city. Beautiful entrance with marble staircase and large, glass chandelier. Friendly staff all around to assist you. I had the general manager leave me a note and a manager reach out via email on arrival. Got into a junior suite, which was spacious. There was a large shower and tub. The pool outside is awesome with the hotel backdrop. Definitely over a 4 star hotel. Surprised to see it was only labeled a Four Points, but maybe that will change. Good job!
arie ronaldo albertha (26/07/2017 02:07)
Best hotel in medan, affordable price, great breakfast selection.
ashwin naique (13/07/2017 06:04)
Good Hotel near city ... clean rooms and helpful staff ..convenient and accessible to city ..sparse menu with good food ..local and western menu...limited bar choice ..equipped with small swimming pool and decent gym.
Dwi Aryanto (05/05/2017 17:35)
Good looking hotel. Clean and well managed. Near from everything. The food is good and complete
Joko Waluyo (22/04/2017 06:05)
Nice New hotel. Room is quite large. Clean bathroom. Breakfast is so average, nothing special. The restaurant is too small, during peak season, it is very difficult to find empty chair, very crowded. You will run out of the menus. Waitress's services are very poor.
Ferry N. Langelo (21/04/2017 01:31)
I am booking via travel agent and check in at around 7.30 pm have to wait about 30 minutes because the non smoking rooms are not ready. Morning I go down for breakfast about 08.00 am and the breakfast room is full when I just eat appetizers and wanna take main course, seat already filled by others given by the waiter. Very unprofessional service 🖓🖓🖓
Adrian Nasrun (17/04/2017 11:40)
Just loved it! Especially the wonderful, helpful and friendly staff. Food was great, rooms comfortable. Used the shuttle bus to take us into the airport....
Evan Soesanto (06/04/2017 11:45)
Service excellent for this hotel. Price quite cheap, very good room, very nice ambience. But the location quite far from crowd area like Medan Center or Jl. Semarang (chinatown)
Agus Suhendar (31/12/2016 06:20)
This is wrong location... someone put wrong hotel position
Javentira Lienata (24/11/2016 04:58)
Nice Hotel, Great Service, Affordable price
Tony Singh (17/11/2016 18:44)
Very nice modern hotel. Friendly staff, rooms are large and comfortable. Bathrooms clean and spacious. Breakfast buffet was also very good.
nico yonathan (23/08/2016 11:51)
Nice Hotel, spacey room. We got an free baby crib on request.
Location is pretty ok i guess. reachable within 10 minutes to town.
Minus point is the lack of bath tub in the room, and a little bit edgy receptionist.
Fandi g (18/05/2016 10:43)
Nice place to stay. Quite clean and comfortable. There is atm center on basement. Rather far from shopping center and city center.