Komentar :
Dani Vogel (07/06/2018 10:38)
I can not recommend this place. For 40€/night I expect a hotel to be clean. This was everything else than clean. We arrived and realized the garbage can was still full from the person before. We contacted the owners and 5 minutes later someone was there to pick it up. But all the other places I requested to be cleaned were not. Not during the whole stay. They gave us a little fruit basket as a sorry which was nice. But still: the toliet looked like it hasn't been cleaned in a while. Tables were dusty, the coffee mugs were disgustingly dirty and the pillows too. I can't understand how people can rate this place with 4.7. The only good things: the pool and the view is nice and the breakfast delicious. The service is bad as well. We got our breakfast served while the staff was listening to music with her headphones which I thought is unpolite. One day prior to check out I got informed at 6 in the evening that their credit card system doesn't work and without a scooter it wasn't possible for me to get cash. I got told - the staff will manage it. And actually I was expecting that this will go wrong again so I went to the staff and asked that I want to pay - 30 minutes prior to my taxi. Then she said we have to drive down to the city of Lovina which took us 15 minutes each way and I was almost late for the taxi. I expect the staff to contact me personally and not waiting until I ask how we can manage the payment now if they have problems. Also: we called the owners to ask what's the best way to get to the villa. They said they could send us a taxi for 150 000rp. This was also ridiculous high - because every taxi driver we met asked 100 000rp and we thought that's already quite a lot. We ended up for 70 000. As i said - bad service and the location is not ideal. Also: the noice level was quite high in the morning so we were up at 6 am every day(while breakfast is served between 9 and 11).There are windows that you can't close and so you hear the roosters the whole morning if you want or not. Also: there are no curtains and a large glass front - so at 5am the whole room is lighted. If you are not already awake because of the roosters then the sun will do it's job.
Maria Horn (07/06/2018 09:26)
Der Pool, die Aussicht und der Garten sind wirklich schön. Das war's dann aber auch schon an Positiven. Die Hygiene, Sauberkeit und der Service sind unter aller Sau. Wir haben uns sehr geärgert und geekelt: Die Kissen wiesen braune Flecken auf, das Klo braune Spuren, überall war Staub auf den Möbeln, ein riesiger Schimmelfleck an der Decke und der Müll quoll von unseren Vorgängern noch über. Darauf angesprochen wurde lediglich der Müll geleert. Auch ansonsten hat man uns schlecht behandelt: so wurden wir mit Kopfhörern in den Ohren bedient (allgemein sprach die abwesende "Service"-kraft sehr schlecht englisch) und bei unsere Frage nach einem Transport zur Villa versuchten sie uns mit einem völlig überzogenen Preis über den Tisch zu ziehen. Für 40€ die Nacht kann ich nur abraten. Mal ganz davon abgesehen, dass die Lage furchtbar ist, weil es sehr weit weg von Lovina ist.
vimon winarko (12/03/2018 14:56)
Copy from banana hotel