Komentar :
stingray phelps (20/05/2018 11:45)
It's OK, although a little worn. But than again it's a beach resort. It's much better value for money than banyan tree next door.
Prabal Chatterjee (11/04/2018 15:35)
Easy to reach via Singapore, very nicely maintained property, professional and friendly staff, fabulous variety in food and other amenities. Rooms are adequate. Enjoyed the stay here thoroughly.
Deserina Sulaeman (07/04/2018 09:37)
Very friendly and helpful staff. Service is top notch. Room can feel a little outdated but it is well maintained. Big pool area. Doesn't feel crowded even on holiday weekend when the hotel is at full capacity. The beach is very nice and doesn't feel crowded at all. Just beware of tar balls on the beach.
Sandeep Nayak (06/04/2018 02:29)
Excellent place for short trip. 1 Hr Feery from Singapore to Bintan, Free shuttle from ferry terminal to hotel and back. Well maintained beach and nice location. Good place for relaxing and chilling out.
Rikk Rikk (20/03/2018 13:25)
Nice resort has lotus restaurant just near to reception and also has xasana Beach club which is on the beach.
Beach was also good, had clean water but no water sports activity. (May be on some other beach).
ChoonYew Teh (10/02/2018 12:56)
Good service from the staff. Friendly and attentive... Worth every penny you paid for. Of course it will be perfect if you are not a city person too. That's the reason we come to Bintan right?
Benjamin Zhan (13/12/2017 07:50)
Located just a 10 minute ride from the bintan ferry is the group of resorts. Angsana is a well kept resort amongst many however most well priced. The staff are super accommodating and helpful, the service is impeccable. Offering 3 levels of rooms over looking the ocean and pools. The hotel also offer many activities that can be booked at reception. If you are planning to play golf at Laguna this is the perfect stay, the front desk will arrange all drop off and pick up at no extra cost! Highly recommended!
Muzynekbambo (13/11/2017 01:04)
Absolutely awesome...Safe, Safe, Safe at first, you could leave your stuff on a beach or swimming pool and go for 5 hours walk... I was only with wife, but other kids were running in there and I can say that I would feel safe to take my kids in there with me for a holidays. Whoever is writing that something is wrong with hotel is probably staying in much more expensive places... For this price, staff, food, bars, location and amenities are perfect. I have never discovered such a hospitality from anybody... Its my third day in here I am more than happy allready. Yes they could fix some rooms, yes they can be old now, but after going to Lagoi Beach and watching other side of Indonesia ... I am 100 percent sure that guys in Angsana are doing all they can to change it! There was maintenance going everyday in there and I couldn't hear it... Beach is private, cleaned everyday twice... At the end I would like to say: Special thanks to Rino, guy who welcomed us in style, he is superb!!! management and staff from reception and restaurants... Room service... I would give a medal everyone. It was a sad moment to leave Angsana... Hopefully I will be back soon again.
Joby Jose (15/09/2017 09:02)
We were at Cassia Bintan on a company outing. This is part of the banyan tree property. The property is not 100% complete, but my stay as good. Half of the rooms are still getting completed, but the property is functional. It is beach facing and the amenities were really good. The staff was very helpful and friendly. I would visit again with family.
Betty Chan (14/09/2017 14:32)
Lovely beach to walk and play on - very clean and nice texture. Rooms also very grand but they overlook details like not fixing a broken deck chair and water doesn't drain well in shower. Good getaway nevertheless
Natalene Tan (10/09/2017 05:04)
Best hotel I have been to. The staff are nice and it is a must to go to the Angsana Bintan Spa. The buffet breakfast is not bad and they have a wide variety of food to choose from. I also lost my star fish they gave me and my sister. And they came up almost immediately after we called them like they knew that this was going to happen.
Ka Yin Liz (03/09/2017 09:00)
The services at Angsana Bintan are great! There are some free activities such as Yoga, aqua-aerobics, etc up for guests to enjoy as well. The food there can be expensive but no worries, there is a shuttle bus out to Plaza Lagoi where there's cheaper options.
Roger S (02/09/2017 10:31)
Beach was really nice. Walked a little ways and had most of the beach to ourselves. A couple things kept me from giving it a 5: water did not drain well in tub, balcony chair was broken, room service menu was missing.
Toby Ruckert (19/08/2017 08:18)
A really nice place in nature and a great short getaway from Singapore.
However the experience is destroyed by constant hammering of techno music in pretty much every public area from 10am to 5pm. I think they don't understand their customers - most just want to have a quiet time out. Bintan isn't Ibiza and this type of publicly broadcasting music isn't needed in today's world as everyone has smartphones and can listen to what they want.
Staff is very friendly.
Some rooms are bit dated (water damage, constant noise etc), so be sure to observe during check in.
Shane Bramman (05/07/2017 08:41)
The hotel is beautiful but staff don't understand much English. We ate in the restaurant the first night and it was over AU$100. We then found out that if we went to the plaza outside the hotel (which there is a free shuttle bus to) you can get a much better experience for less than half the price. There was more than once that we waited for room service for over 30 mins. On the day we were checking out the food took over an hour to be delivered and was cold. Breakfast was included but not for the children. Overall the experience was poor and would recommend that you go elsewhere on the island to stay.
Ricardo Schneider (17/06/2017 07:53)
No words can explain how beautiful this place is. I really enjoyed the crystal clear water plus amazing accommodation..
Han Nguyen (03/04/2017 01:21)
Service was excellent from beginning to end and the private beach was very well kept. Every member of staff from the most junior was friendly, warm and went the extra mile to make us feel at home and special.
The property needs a bit of a facelift though and food is very average. Given that we are on an island the seafood should be exceptional but it is mediocre at best.
Ivan Gn (05/03/2017 13:14)
Nice place suitable for families. More expensive than other resorts nearby, but worth the difference.
Thomas Brandtner (07/01/2017 11:14)
Nice 3* -4* place (way from 5*) until you check out.
Beware of high hidden costs, it's a kinda rip off, practices would be clearly illegal in Switzerland.
I am willing to pay what is declared in booking but no mentioning of extra charges there. Room was offered at US$ 230 - 240. Ended up paying about $340, only partially clear why, taxes, extra charges, strange Rupie exchange rate (charged in indonesian Rupie).
Restaurant on average European big city price level (say Paris, London, Vienna, Milan) with average food quality, little portions, a "good" american eater would probably have to order twice, though eating a bit less would be wise. Add about 20% to prices in menu for taxes and service (nowhere declared until you see the bill).
But there is absolutely no alternative, no possibility to buy anywhere a little snack in between, you have to go to the restaurant again.
Rooms 3* level, not luxusious but correct and clean, what you would get in a $60 - $80 Motel in small town midwestern US. Breakfast excellent even to european standarts, service very nice, beautiful beach.
Nice country, lovely people but overpriced with a crocky management. For two adults plus one young child in one room, we ended up paying approximately total US$ 2000 for three nights over new year with minimum spending on food / beverages.
Alyssa jing wen (26/12/2016 07:13)
A really beautiful hotel with dedicated services from all the staff, especially Sandro, the hotel's assistant front office manager. Engineer was responsive when met with some difficulties with the bathroom tap. Very satisfied with the service recovery provided by Sandro too. Quite a few activities provided by Angsana such as guided bicycle tour which allowed my partner and I to experience & view the local village life as well as the conservation of sea turtles (educational).
Aaron Meder (15/12/2016 21:52)
Beautifully located hotel in the middle of the nature with a many well maintained green areas. Has direct access to a very beautiful and clean beach. Rooms are tidy and spacious, though a bit dated. Staff is very friendly and supportive.
Kaptain Kerr (07/10/2016 05:16)
Our family loved it here. Pros: Amazing staff providing world class service, pristine beach, pool, beach bar, and did I mention the staff?! Say hi to Benny! Cons: Older building but maintained well, with main negative no supermarket anywhere near. So popping out to grab milk or non hotel priced food not possible. There are two 7-11 type shops each 10 mins taxi away but both very limited choice.
Stefan Profir (09/09/2016 08:25)
Not worthy, old hotel with exorbitant prices. Could be rated at maximum 3+ stars. Avoid! Hotel needs urgent rehabilitation. Although the stuff is doing everything they can to compensate. Very good employees, I must say! Be smart, go somewhere else outside of Bintan resorts and you will spend a lot less money! Noisy construction site close to the hotel!