Komentar :
M. H. (27/05/2018 10:19)
I booked a travel tour with them as they also run a travel agency at their hostel and it turned out to be a nightmare! I do not want anybody to make the same experiences like me.
I asked if they have any 1D-trip to the Cunca Wulang Cave (CWC). The manager of Harmony Hostel & Travel sold me then a tour 1D-tour (motorbike + driver) incl. Spider Rice Field (SRF) and CWC. He told me that he will drive me and that we will start at 7.30am and return to LB at 5/6pm. When asking for any additional costs, he only mentioned entrance fees. When asked what will happen in case of incidents or accidents, he said that it is going to be his responsibility as a tour organizer.
1) I met him at the agency/hostel at 7.30am as agreed, but he told me to come back at 8.30am. When I came back later and he told me to wait again. I was sitting there by nearly 9.30am while he was chilling with his pals. I had to push him to go to the motorbike rental shop. There, HE finally signed to rental contract.
2) Out of the shop, he told me that his friend would drive me. We first drove to a gas station where I was asked to pay for the fuel, what I refused as I booked a transportation service with driver. I had never had this issue before with other travel agencies. Later, the driver first manages some personal matters before the tour starts at only 10am!
3) During the trip to the SRF, the driver said that the manager told him to lie to me that it only takes 2 hours to the SRF in order to sell me the tour. I should believe that it is feasible within a day. What concerns me more is that he was told, that he can also drive me back by midnight to LB.
4) NIGHTMARE 1: During our trip, the driver always tried to flirt with me. He even asked “HOW ARE YOUR SEXUAL RELATIONS?”. When I refused to have this conversation, he even insisted by saying “COME ON, IS IT GOOD?”. This was so disgusting, especially for me as a female traveler!
5) He also complained about being sleepy during our journey, which did not make me feel safe at all. I even had to give my bottle of water and drops, as I did not want him to fall asleep and risk my life.
6) NIGHTMARE 2: On our way back from the SRF, we had a breakdown and went to a workshop. The driver forced me to pay for the new inner tube. When I refused, the driver threatened to leave me in the middle of nowhere and I should take care of myself. If someone blackmails me in the middle of nowhere and it is getting dark, then I will for sure have to accept to pay.
7) He wanted to skip the CWC too as it was already late in the afternoon which I of course refused. Remember: Trip started 2.5h later and I was lied about the journey between LB and the SRF.
8) NIGHTMARE 3: On our way back to LB the driver suddenly told me, that I should be happy with the tour today, because some months ago another tourist was robbed by his local guide. Not sure, if he wanted to threaten me again.
9) At the travel agency, I discussed with the manager about the refund for repair costs. We went to the motorbike rental shop and they refuse to pay for it. I would understand it if the tires have a leak. In this case, the “inner tube” was leaky. The shop “Rahma Tours” admitted to have very often this issue and therefore refuse to pay. The woman in this shop also refused to talk with me and pretended not to know English. At the end, the travel agency manager only agrees to pay me back 50% of the repair costs.
CONCLUSION: Do not book any tours that are organized by themselves, especially if you are a female solo traveler! If you do not want to deal with unreliable, irresponsible and rude business practices, then look for other travel agencies in LB! When it came to problems, they did not even hesitate to threaten me. It was not about the money itself, but I was more pissed off about the way, how they treated me as a customer.
Alice Borsarelli (08/04/2018 04:35)
La posizione centrale è ottima, I ragazzi che gestiscono l'ostello sono gentili e simpatici. Il dormitorio nonostante ci siano 9/10 letti a castello è pulito con aria condizionata, coperte e asciugamano! Ovviamente condividendo la stanza con altre persone ci si deve adattare ai rumori, (anche esterni visto che si è praticamente sulla strada principale e alla sera fanno festa fuori) alla luce accesa a ore improponibili. Soprattutto al mattino quando molti partono presto per i vari tour. La ""colazione"" consiste in pane con burro e riso. Ma ho dovuto chiedere io a riguardo, non mi hanno detto niente quando sono arrivata. Il Wi-Fi funziona e non funziona . Tornerei per il prezzo e la posizione.
Jhembroz Chykidap (11/01/2018 10:00)
Cheaper hostel awesome