Komentar : Florence Woo
Reservation dept is fully satisfied my need of room requested upon checked-in. Room was clean and decent. Friendliness of all staffs.
Great location which easy to find good foods and other location.Zhilal El-Furqaan
One of the best hotel around Waterfront, maybe. It's connected to Plaza Merdeka, so it's easy for you to get things or to eat. It's also very close to Waterfront Bazaar. There's shuttle bus to/from airport as well, but I suggest you use uber as uber is much cheaper than the shuttle.Norhanim Rambli
My princess really luv d place. Especially d swimming pool, is built inside d building & i dont feel hot while waiting for her to enjoy d swimming session. Food extra vaganza, marvellous & rooms..i can sleep till d next day...Amir Riaz
Exotic Place. Best location very near to Kuching Waterfront. Many places nearby to visit & also variety of foods available. High class Mardeka Shopping Mall access direct from hotel. Spacious Executive rooms with all Amenities. Pool is superb with beautiful views of Sararwak River & Historic buildings. Breakfast & food served is delicious with good variety. All staff is very cooperative & courteous. Very lovely experience to stay here. Surely will try to visit & stay here for more days.Millaa Asli
Good ambient, comfy place to stay, friendly staff and the most i like the breakfast selection... Yummy.. keep it up!!! Will come back soonsabariah taha
Lovely place to stay.. very convenient.. near to India Streets. Nice viewing to the Waterfront..Chong Gary
Overall great experience, helpful & friendly staff. Easy access link corridor to merdeka plaza shopping mall. The only thing is the washroom is a bit smelly, do not know others room.Evelyn Kemarau
The staffs are friendly & the environment is inviting and warm and cozy. A very nice place to stay whether for business or leisure purposeRichard Knights
Beautiful, well kept rooms with comfortable linen. Breakfast was incredible, vast choice and enough that even going towards the end, there is still a lot of food. Location is perfect for nearby activities.Stanley Gona Chee Kiong
I've attended a number of functions (meetings and dinners) at The Waterfront Hotel. A pleasant surprise! Great location, a stone's throw: walking distance to lots of places of interest. The food at the hotel is great too!Moihia Bong
Very clean, friendly and great location. Bed is very comfortable. Beautiful and relaxing swimming pool area. Shopping mall undetneath hotel floor. old court house cafe/restaurant just next door....Will definately come back again.....Nasir OrangeTee
Nice and new hotel, products displayed and provide has given me a good impressions. Service is good.Cyril Dason
Staff were incredible. Food served were good. Great hotel.Oswald Chee
Located near the beautiful Sarawak River bank and nested in the middle of the old part of Kuching city which is rich in colorful history and heritage. Built-in with convenients of meeting and seminar rooms and facilities. This hotel is linking to shopping centre and is super convenient. No problem to recommend.ivy wong
good location. love d view around.fariz snf
Cozy hotel to stay.. attached will Merdeka Mall so convenient if u need to stroll around and do some shoppingHANS JAEGER
Central location, nice view onto the river and well equiped.Dexter Nair
This hotel is lovely. The staffs are friendly, the room that I stayed in is clean and large. First thing I would usually do once after checking in to the room is to check the toilet. The toilet here is clean(mainly because this hotel is just recently opened), towels are neatly placed beside the sink, shower gels/body products are also nicely presented. I don't see any reason why one won't recommend this hotel.David N.
New Hotel with nice rooms snc a very gooc service! Price and quality are good for Kuching and the breakfast with egg and noodle soup station is also very good! just 1 minute from The Waterfront anf close to all important roads and shops! Will stay here again...ronnie tan
Great location close to local spots for shopping and food delights. Value too compared to others inc international chains. Ask for room facing river. Improvements can be made to corridor sound proofing and doors otherwise.Iera Bony
Great place to stay, friendly staffs..i want to give 5 stars, but the sound from the air conditioner really annoying..over all i love to stay herelm Zhang
The hotel is good, in terms of its room size, location and general factilities. However the hotel scores very badly, in terms of the control of noises form neighboring rooms, strong sewage smell in the toilet, strong third-hand smoke smell remaining in rooms and lift lobbies, strong stinky smell of bed sheets, matress, and pillows. I think this is due to ineffective quality control of room services. The swimming pool is rather small and the water inside the pool gets very cold in rainy days as it sheltered and doesn't get any sunshine. I would not return to this hotel if given another chance to return to Kuching.Jeremy Ho
Clean and well kept hotel. Very friendly and professional staff. Right next to a shopping mall!! How convenient!Victor Tay
If you are looking for a hotel that is clean and a shopping mall close by. This will be a good choice. The bad part was the gym which was situated on the floor with room which was closed off. Too creppy for me.AF A
Good service and close to shops and the river front, next to the museum.Justin Peton
New hotel, friendly staffs. Carpark fee is waived when you park in Plaza Merdeka and let the hotel staffs scan the carpark ticket for you if you have a room. Beautiful small swimming pool.Zuraidee Yassin
Facilities not bad. Side by side with shopping mall.Paul Wong
Promotion rate RM188. Worth it. Room is great. Location is superb!Jui Hong Teoh
Kuching is a pretty sleepy town and while searching for places to stay, seems like most of the major chains are pretty old. Hilton, Pullman seems older to me and what is left are mainly the boutique or local chains.
Booked into the Waterfront Hotel and my first impression is that itâ€™s pretty decent. Itâ€™s located next to a mall, so thereâ€™s a convenience factor as you can get groceries, cafes, restaurants next door if you like.
Itâ€™s also located near Kuchingâ€™s waterfront, directly next to the old courthouse which means if youâ€™re here for a visit, getting to and from the major sites are very convenient. Itâ€™s just a short walk down the block to the waterfront. The hotel is also located right at the entrance of Carpenter Street which hosts plenty of local food as well as convenience store. If you want to get a taste of local fare, skip the hotelâ€™s lacklustre buffet spread and head on out.
The room I had was on the executive floor so itâ€™s fairly large and comfortable. It offers the typical amenities you would find in a hotel and by most parts it was very good. Because the hotel is new, the decor is modern and the room is clean. I have no complaints on my room, however my travelling party had some issues with their respective rooms. Despite that, the hotel staff was prompt in fixing those issues.
The downside to my stay happens to be an important one for me. The wifi connection in the room is very bad. Itâ€™s constantly disconnecting and once i get connected, the speed and connection is not stable, resulting in very slow speeds. Not good if youâ€™re here on a business trip, like me.
Also, the hotelâ€™s excellent location in the heart of the city might turn into a problem at night. The nightclub on Carpenter Street blasted loud music late and the hotelâ€™s lack of adequate sound-proofing meant that sleep was more disturbed. I stayed over a Friday night.
Despite that, the hotelâ€™s clean and modern decor, friendly staff and central location is worth considering despite its shortcoming.NeDy Dee
Check in 2.45pm
There say room not ready yet..have to wait 1-2 hr...or later will call me if the room are ready... l am so disapointed with the services...Zaa R
We checked in at 1.30 pm and they asked us to wait for 2 hours just because the room is not yet ready! Awful hospitality services. Im very upset and does not satisfied with the services. Sorry not sorry.Sabrina Chong
It's a new hotel but the hospitality service is awful and the Aircon temperature automatically just goes up to 25celcius no matter how we tried to adjust the settings. The pillow smells really bed eventho it's a new hotel they didn't clean or change it I assume cos it smell like sweat. Room 924