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Direktori Lokasi di Indonesia

Ariva Gateway Kuching

Bengkayang, Kalimantan Barat
Klasifikasi: Hotel and Villa
Alamat: 9, Jalan Bukit Mata Kuching, Bukit Mata Kuching, 93100 Kuching, Sarawak, Malaysia
Rating: 3.80
Telp: +60 82-250 958
Web: www.stayariva.com
Jam Operasional:
Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Komentar :

Sven F. (26/02/2018 00:24)
Old and smelly with no working ventilation. Full of insects, ants, probably mites in the bed (itchy skin all the time) and last night even a cockroach in our bed while we tried to fall asleep (you can imagine...). A/C units on out balcony from adjacent rooms with the noise of a truck running 24/7. Absolute bad value for money, even with the discount I got. I'm really feeling bad for the staff, because they were helpful and friendly. Management should take action!

Mathis Heltoft (11/02/2018 07:38)
Checkin was smooth and friendly. We got a very nice sized room and decent bed, but with a brilliant view. Hotel also has pool with a great view. Gym is very worn out and almost useless. They don't open this area until 9am, very late. We told them this.
Breakfast was nice and cheap, family is there and they are very friendly and helpful.

NISAHWATI ROSLAN (24/01/2018 09:14)
prefer for non smoking room, but i got one with smoking room. but it's okay since the receptionist and staff over there are super nice and friendly. plus, the breakfast was great and got many choice. AFFORDABLE

Josefin Grönkvist (19/12/2017 05:44)
Roms are okay (quite big and nice) and location is good. But the service and facilities could really be improved.
They put us on a floor where there is heavy construction work going on from 9 AM.... not acceptable, so we asked to change room (why would they even put guests on that floor when having available rooms on another floor?). The day after, when we got back from sightseeing, the room was not cleaned - even though we had put up the sign 8 hours earlier.
Lets not even get in to their so called “gym”. It’s a serious life threat to even enter the room since they let the rain pour in through open doors, on to the machines and the electricity parts that can give electric chocks. Reminding the staff about this did not help, two days after it was still the same. It is seriously dangerous for children to be at this hotel (especially since the gym is right next to the pool).

Simon Waldron (26/10/2017 23:45)
Great budget accommodation, rooms are spacious and clean with great air con, comfortable beds with fresh bedding, tea / coffee making facilities. Great location to explore this great town and a pool on the roof to cool off and view the area from. Very friendly and helpful staff and real value for money.

Nurul Aishah Aziz (25/10/2017 15:08)
not safe at night

James Cobbold (22/09/2017 13:55)
Very reasonable priced hotel. Spacious room with comfortable king size bed. Only criticism are the pillows are too thick and hard.

Ibrahim Ahmed (11/08/2017 04:20)
This place is a nightmare, rude reception, machines not working as Ac and washing machine and no matter how many times you complain they are so uncaring to do anything

Dirty blankets, housekeeping do not change towels regularly, they may tell you wait for hours till they bring one or 2

The floors are smelly, workers eat Durian everywhere

The cleaners use a very nasty piece of cloth when cleaning the room without detergents and do not even change the bag of garbage, they keep the old one and just pour out the old garbage

Breakfast is so disgusting that my child felt sick all of the day

They will even speak to you with cold shoulders and saying that is how things are here by reception and management knows about it

The swimming pool without any supervision, most of the floor is breakable so watch out for your children and fences are not tightened carefully so you may have injury or even death with a sign in the pool that they are not responsible and that it

The towels at swimming pool you have to wait for them for hours

Electricity cut off several times and we had to use no elevators at that time and was a big concern because one of my children was trapped for a while

In general worst stay ever in more than 8 countries

Jimmy Mak Chii Ping (25/08/2016 03:14)
I love the swimming pool at level 16. very scenic view

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