Komentar :
Ezyan Syazira (28/05/2018 00:58)
I went there for iftar with my friends and the facility there is just ok.Enjoy the food there even though it is quite limited due to fewer people during Ramadhan.The theme park is quite satisfactory even when there are few places closed in there.The stay there was comfortable and suitable for family.
Thomas Chu (17/05/2018 10:09)
Hotel was empty by the time we reached yet we canot check in.
Parking lot is way too small. Convenient store was closed all the time.
Their website clearly suggested that they are a theme park hotel. but, they only have one wave pool that do not wave anymore. another dried pool full of moss. Horrible breakfast.
Amal Omar (24/04/2018 06:49)
Went for a family day last weekend. The place definitely need to look into the cleanliness of the tableware, the bathroom, the pool, the playground, the choice of menu, just to name a few. It is high time the management spruce up the place. Not recommended until they make major changes. The 1 star is only for the purpose of posting.
Mohd Fariz (20/04/2018 11:45)
Bad so bad. Waste of money not worth every penny. Pool facilities very2 poor not good many broken and water not clear and look sick. Hotel so scary like haunted house. Hotel fixture not up to standard. My suggestion better go to Bayou resort just near this piece of **** hotel.
Kamarul Azrin Omar (18/04/2018 10:45)
The food is totally out of expectation. Some of their staffs were not really friendly. They put some kind of irritating face when guests were around. The room (apartment) is ok, big space, but their beds, cupboards, bathroom's appliances were outdated. Environment is ok, it's just that not really friendly usage for the guests, because the guests have to walk around the resort a bit far from the wet theme park to their apartments, as there were too many fences & gates that surrounding the areas...
Hanif Aiman (12/04/2018 00:21)
The room was not so clean though the apartment was quite large for a group of 6 people. It was okay. The food was bad. I had a dinner and breakfast and it is by far the worst I have encounter. The water park was a huge let down. Its nothing more than just a big beach like water park with no waves and questionable cleanliness. Better to opt out to bayou lagoon next door.
ND Bangi (05/04/2018 23:05)
Family Water Theme Park menarik di kelilingi blok2 bilik2 apartment. Sesuai utk family dgn kanak2 yg suka main air. Lokasi baik
chipnwa nwa (01/04/2018 02:03)
The apartment is okay. Very spacious apartment. Amenities is at par. Theres is 2 lift but only one functioning.The waterpark is considered below expectation. What you see in online search might dissapointing your expectation. The water wave pool is no wave at all and full of algae. The children pool with playground is considered average.
sha salem (30/03/2018 10:14)
dirty pool. normal waterpark. waterjets and slides not up to themepark standard. basic room. lights faulty. door knobs loose.not coming again. misleading resort name.
zul adi (14/03/2018 00:44)
The elavator broke down when we checked in. Had to climb the stairs. Luckily the resort provide us with help to carry the luggage. Also the room was very far from the theme park as no direct entrance from our building
Ammar Asyraf (21/12/2017 19:18)
All I wanna say is...damn. The service there is super slow. Like sloth. Well I not judging the people working there. The waterpark is quite okay. Not as big like you think off it. Well if you think my comment is quite harsh. Go to the place and feel the same thing I've had. No hard feeling just earlier warning. Peace.
Amirul Najmi (14/11/2017 00:02)
The apartment is big enough to 3 family. But the bed is not very comfort. The pool just ok for children. Still worth it for you budget. I maybe will be visiting here again.
Farid Fadzil (08/11/2017 02:40)
Apartment is not clean. A lot of crack everywhere (old building) Shower hose loose and leak. Toilet smells like cockroaches everywhere. Sliding door cannot lock (very unsafe, people could barge in easily). Food serve for breakfast, lunch and dinner is not worth the price. Nevertheless, good place for kids to play in the themepark. Not recommended for couples or small families.
zulfaman hussin (06/11/2017 23:20)
Very good place to relaxing your heads, perfectly facilities and also giving you good memories
phlizzow (05/11/2017 03:53)
Worst place ever to be on your holiday. Room is in very poor condition. Heater not functioning. Breakfast food is poorly tasted and not adequate. Overcharge room price.Don't waste your money here.
Manni Venthan (20/10/2017 01:35)
I will never come back to this place again and will never recommend anyone to come here for vacations.
The only thing I would say acceptable is the front desk staff whom being polite.
Other than that the room has a smell, the kitchen was dirty. Those shelf n cabinets in room were dirty.
Rides...the water is dirty n not well maintained at all. The Jacuzzi was under maintenance. The wave in the big pool spoilt. (God knows for how long this maintenance would be repaired)
Best experience faced is the next morning. For breakfast. Charge per adult is rm28. The food was so bad. It was tasteless. N the choices of dishes was really less and those less options taste was not worth even for rm1. The plates and cups available for us to take for our breakfast is dirty.
Is this how I wasted rm500(3room apartment) and rm112(additional breakfast for 4adults).
Worst experience faced
Siti Jamaludin (28/08/2017 00:24)
Cosy family apartments, facilities such as lifts and buggy cars can be improved. Overly crowded water theme park shows that this is a popular family destination.
Khaidir Busra (14/08/2017 01:48)
3rd time been here.. everything ok, but breakfast really worst, from food to staff.. ask for plate from 3 staff but nobody care, end up using bowl to eat your rubbish food
elina shahrina abdul (13/08/2017 02:00)
I don't want to recommend this place to one who very detailed and fussy. They have the worst management ever. If I knew the owner, I would go straight to them and say, 'You should be ashamed on how you run your business here, how you manage to get idea on obtained profit by spreading false advertisement about your hotel? Giving out beautiful photos but when arrived you get leaking airconds, broken toilet flush, and even lousy cuisine you've prepared for your customers ?'
There's thing I could see, your maintenance team had done their best to fulfill all customer's need day and night, your kitchenette and servers had done their best on pulling all the sweat to cater customer's need. But i certainly knew that they work under one management whom, I could say, cheapskate. Yes I know to maintain the good thing is hard, and very very pricey. And that is business, learn, rebuild, develop and repeat. If you don't have that criteria, don't jump into business lah. I hope that GCR could improve more than never ! At least on the breakfast.
I'm giving one star for the pool, even less better than Bayou. But I could see kids and their parents (yeah they played the slides) enjoyed their time in the pool. And pools open at night too ! Remarkable 😉
Kim Juhyun (23/07/2017 17:34)
Worst hotel ever!
😡Poor food quality
😡Rude housekeeping staffs
😡Television was only a prop,we cant turn it on eventhough we switched on all the switches.
😡Irregular buggy
😡Poor air conditioner
What pisses me off the most is the breakfast condition was terrible. It ruins my mood to start off the day. Plus the rude staffs make it even worse. Some maintenance is needed as the hotel itself is very dirty and bad conditioned.
-not recommended for a long stay,maximum is only for a night-
Lweyli Li (02/07/2017 14:48)
Staff is friendly and nice. Room are clean.
Izzat Zakaria (09/05/2017 15:43)
Been here for 2days and 1night... Breakfast is quite expensive for kids rate with not so many choices..(end up we have breakfast at outside).. The room is quite clean and tidy so as the bathroom... Well... As for the kids maybe they enjoyed here...
Rev Furyz (24/04/2017 04:11)
The worst hotel I've ever been!
sorry to say! this is the first and last i go to this hotel.
very disappointed cause:
.👎cleanliness is very bad
. 👎housekeeping didnt clean our toilet
. 👎take 2 hour to change room
. 👎breakfast too expensive and not many food and beverage
if u want to go to this hotel! i not recommended for this hotel. it is suck
Fauzul Bahari (10/04/2017 11:38)
Check in takes too long than it should and the master bedroom aircond was faulty. The mini water park was good though.
Gopinath Muruti (27/03/2017 09:11)
The are buildings are poorly maintained and the surroundings are not clean. The food is lousy and not good. They use remaining food for the next day.
Rozita Sanusi (06/03/2017 04:28)
Great time with family at water park but the jacuzzi dirty. Frt counter very helpfull. Easy chk in & chk out. Will come back again..
zamri yussof (08/02/2017 13:23)
It's was a nightmare for me...my room review that i stayed
â–ªpoor maintenance
â–ªpoor housekeeping
â–ªpoor facilities
- tv not working
- aircond not cold
- sliding door locked mal-functioned
- previous guest personal thing still in the room when i check in
â–ª you have to wait at least 5 minutes when intercom the reception before he/she answered
I'm surely will not come to stay here again
Gedoss (23/01/2017 05:10)
They have a water theme park in the resort. Good for family to bring kids
mustaqiim jm (15/01/2017 02:45)
Breakfast very bad. Preffered morib goldcost
sal isha (25/12/2016 01:50)
Very poor. Lift can not be used. There no many choice of menu for breakfast. We need to wait for a long time waiting for staff to4 the food. Resort should well prepared before holiday school session start. Last, I don't want to get here anymore.
Ummu al-Thõf (11/12/2016 20:16)
Unsatisfactory stayed.
Our experience was terrible. We received very poor services. The front-desk not dealt my complaint with well. The place is totally poor maintenance. The cleanliness of the room also for other facilities are very bad. The water quality at the water park is bad. In fact it's filthy.
I came on the long weekend and public holidays, so there are too many guests. But it seems the management do not know how to handle well. They need extra staff (obviously more than half of them are trainees). The water theme park only provided TWO lifeguards to "observe" thousands of people which majority are kids.
This place has quite bad standards, it is actually worse than I expected it to be.
herman budy (01/10/2016 19:58)
Water theme park was ok,but need to consider about the cleanliness and safety aspect.The Apartment unit was ok and need to refurbish a little bit on the interior design.
marina yusof (11/09/2016 14:05)
cantik & bersih
Atok Bush (05/08/2016 03:26)
Ok jer
ck chong (05/06/2016 01:03)
Water Park water cleaniness a bit dirty.
Resort apartment unit living room do not have aircond.
Bryan Chung (04/06/2016 03:17)
Cheap price for theme park
Norliza Kasah (02/06/2016 11:06)
it was a awful hotel i had ever been. there were no housekeeping, air condition not even function. i am really dissapointed because the price is really pricey and there is no variation of foods , foods is always the same. dirty room and lack of facilities.
Aj Ip (28/04/2016 09:57)
Bolehlah pertama dan terakhir. Nak mandi susah jauh nyusahkan. Tuala x disediakan masa mndi. Nk serapan pn susah x lah jln kaki bagunan jauh dgn apertmen.
Imran Haron (16/04/2016 07:46)
Slow shuttle. Not a nice place to stay tbh