Komentar : a.yuanita. m
1. During check in, receptionist informed that kids below 8 years old are free for breakfast and breakfast on Sunday 29 April were until 12 noon. None of this info were correct. My 7 years old kid was charged for breakfast and it was opened until 10am only on Sunday 29 April.
2. Hotel Renovation was still on going until 9 pm.
3. We were upgraded to club room in level 9 (pls take note that level 8 are closed for renovation so you can imagine the noise in level 9) but were served badly at executive lounge. The staff informed us that our room was upgraded freely and not entitled to enter executive lounge. This was done in front of our guest! Furthermore, the executive lounge is below 4* hotel standard. The food and service are very disappointed.Jimmy Setiawan
For resting : worst.. keep getting disturbed by noise of drilling & hammering from the time of check in until 22.00. Noises stop when we called & addressed our complain to front desk. Infact...noises continued on next day... where is the resting time??
Countinuesly knocking door at 08.00 asking for laundry, eventhough we didn't put any sign of laundry to be collected, the worst part is the guys was trying to unlock the door since we didn't respond him..!!! Where is the privacy???
Breakfast : good enough with choices of local food.
Bottom line : not recommended hotel for restingMuhammad Rusdy
On 2007, this hotel name is Horison Hotel. My First Daugter wedding party was in thi Hotel Ballroom... On March 31,2018 I come to this hotel for "Reuni Akbar IKA Unsri. the condition of the Ballrom still good and I think eventhough Horison hotel is become Arista Hotel... I still love this hotel because of my memory... Now I have a 9 ys grandson who live in jakarta..Mudarwan Henly
Convenient hotel. The room are clean and cool. The food in The second floor are all delicious especially the lontong buntut two thumbs up.dian ningrum
Best hotel in palembang. Staffs are great, food delicious, service excellent. Definitely will be back.mariza rizza
A luxury 5 stars hotel with a friendly ambience. The foods are good, so many local culinary menus. The service was great and strategic location, near palembang mall. I will stay here if i travel to palembang again.Jansen Joshua
The best hotel in town! Exquisite in everything. And maybe the most expensive hotel in town too..Slamet Kurniadi
Best hotel in town for me. It has a couple of nice restaurants. Golden Abalone, Brava, 1001.Muhammad Arestullah
Nice and luxury local hotel brand. The swimming pool is something. The view was absolutely beautifulIdrus Fhadli
The best hotel in Palembang. It offers excellent hotel services with an affordable price. Clean, spacy, and neat room. And... the greatest one is the foods and meals offered in the hotel restaurant, winner!Caroline Gan
I spent more for the room compared to other Palembang hotels such as Novotel or Excelton, expecting good service and great room. What i ve got is dark, pitiful hard bed with no hairdryer in the bathroom. Very stingy with towels, bad bathroom design ( easily flooded and i almost tripped multiple times because it was so floody), and long room service ( i need to call up to three times to receive my "flood contigency towel"). Very not recommended, you are better off in other hotel such as excelton or 101.Ali Lukman Assegaf
Quite good rooms, nice ambient & top rated gym.. Recommended as hotel choice at Palembang.Henry Syarifuddin
Marvelous hotel I have ever been in Palembang.
Clean, friendly, homy, good breakfast menu. Good choices for low carb breakfast as well. They managed to make my order half boiled egg for breakfast.
Yes you need to stay here ever.Aaron Manullang
Nice hotel...good hopitality and service. Food is nice. Location in the center of the cityJeni Terana
Breakfast is good variation of menu. Delicious also. Rooms are clean, wide. Very recommendedfransiskus yosep
Best hotel in Palembang for me personally. Nice room, good staff, good food. The lobby is amazing, and the restaurant too.Muhammad NAUFALAFIF
Very lovely hotel with pretty much everything a hotel should have. Just a sneeze away from a mall gives this hotel an advantage to bait customers. View is a little bit obstructed thanks to the construction in front of the hotel, but nonetheless have a great view of Palembang. Smell water before use or drinking.Rand
old hotel, well quite good. but they dont have side bed electric socket for charge the phone. small bathroom with bathtub on itYansen Djohan
Nice five star hotel.
Food is great. They have indonesian, chinese and western restaurants.
The room is clean and cozy.
Swimming pool is good.
Gym is not big but still OK.
Indoor parking is very small, but they have a parking lot.Arjeli Syamsuddin
good hotell complete facilities in central closed to mall airportHastarico Guritno
Nice hotel nice serviceAzwaindra Dewi Mahirda Sr
Nice comfy hotel and delicius food. Good staff very friendlyrifman fx
Nice place to stay and friendly staffTeddy Japan
Great hotel and restaurant. The food that they offer is delicious.I Nyoman Dimas Adhiperdhana
Cozzy, near the most modern shopping center in Palembang (Palembang Icon)gugi abdel
For hospitality and building interior is great. The only problem is the smell of sewage in front of the hotelPetrus Tri Arianto
Nice comfy hotel, difficult to park in case of events (wedding, etc)Duaarts Photography
The Arista Hotel Palembang offers ideal access to the very best parts of Palembang cityDon S
Hotelnya Bagus. Pelayanannya juga ramah, Resto2nya juga enak2. Ada Resto Italia, Chinese, dan International. Kamarnya juga bagus dan bersih. Kalo mau kamar non-smoking musti pesen. Breakfastnya mantap. Hotelnya sebrangnya Palembang Icon.Reyki Yudho Husodo
Great atmosphere, great service, the best hotel IMOmarta kurniawan
Desain interior mantap. Pelayanan bagus. Makanan standar hotel tidak ada yg sangat istimewa. Beberapa kamar dipojokan lantai 7 berisik karena getaran instalasi diatasnya, cukup mengganggu.Bischof Marc
Very nice hotel. Clean and good food.Amrifan S. Mohruni
Very comfortable hotel and best taste for cullinerJeffry Iskandar
Puas banget nginep sini, kamar bagus rapi dan tenang, suasana enak, breakfast oke, harga masuk akal, pelayanan ramah