Komentar :
Taufik Danadidjaja (22/06/2018 00:19)
Always feel special when I stay here... the way they welcome us, spacious room, friendly staffs, and easy access... perfection!
Nila Nirmala (17/06/2018 13:57)
Was here to have dinner and really wanted to get steak for dinner. So i asked first whether they have it or not. They said YES. So i went there and ordered Sirloin steak with medium serving. It turned out well done and very stiff!! 🤐
I barely could cut it. So asked the staff if this is medium or well done. She took the order back to the chef, and said they will cook it again. So it meant another half an hour to wait. 😑
In couple minutes the staff came and asked whether i want tenderloin beef, i said no. Apparently what had been served before is the last meat they had!!!! What??? 😱
The restaurant was empty, and i asked before i go whether they have steak or not. Well i didnt expect they only spare 2 sirloin meats left!! 😤
So ya this is my first dissatisfying experience in Novotel. 😐
What consistent is the taste. Some other food we ordered match our taste. Even the calamari came out cold still quite tasty 😐😪
I am not sure whether the management in the restaurant is really serious to serve people who dine in, or just the staffs here are needed more trains how to manage and serve the orders.
I am pretty disappointed at The square restaurant here, while i dont have any unpleasant moments in other Novotels in different cities.
I hope they take more seriously about this later.
Cheers,
N
William Wang (11/05/2018 14:11)
Very clean floor . neat bed. Very good to stay with. Universal power plug. And there is power plug near the bed so i can charge my phone. Well done. Very good detail for customer. I think its good. Not many hotel have this
Ahmad Khatib Mursadi (06/05/2018 13:19)
I didn't sleep here
But i have attended a seminar here
So far I know, the lobby isn't very large. But the elevator was very high tech, it is touchscreen based and it has two doors, one in the front and one in the back. That was amazing.
The Food was very delicious, fresh, and rich of spices
Reyfista Pangestu (19/04/2018 04:35)
I drew the short straw. My room's door can't be locked from outside. Called the few times and they decided it was okay. In the end they offered me new room after I went my war through the receptionist and show the the Issue. The service could have been better, and they should have check the room before give it the customer.
navs - (07/03/2018 06:09)
Good hotel with good clean rooms and good employees working at the hotel. I enjoy my stay always here
hari wurianto (01/03/2018 03:59)
Nice location nice room nice city view
anggi gunawan (17/02/2018 01:49)
The room actually nice, but I think it's not really clean, their breakfast is just so so, I think the food quality could be better. In the other hand, I really like their pool, it's outdoor pool and you can see good view of makassar, and kids pool available too and it's clean
Karly Furber (10/02/2018 02:43)
Really great staff, comfy bed & spacious room. Lovely guy who collected me from the airport was dilligently waiting even though my plane was delayed 5hrs!
Room could've been cleaner, there was mould in the shower that would've been easy to clean off but they just didn't. I didn't love the breakfasts or the room service but there is a great seafood restaurant just down the road so just don't eat at the hotel : )
Bruce Mumford (04/02/2018 05:38)
Very nice hotel with large clean rooms. Staff wonderful.
Food in restaurant not worth it and bar really is just beer or bottled wine. Not by the glass.
Location is fine.
Ali Wardhana (01/11/2017 19:12)
In the center of the city. Good access and cozy place. I really recommend it.
T. Budi Ikhwansyah (28/10/2017 04:51)
Excellent service and clean tidy enviroment also good equipments in Sumba & Bone Meeting Room Kementerian Kesehatan RI
So proud to employee's Kaleb as Banquet Team and Yusran as House Keeping Team ..Keep up d good works and raise up...Bravo guys GBU
Erick Darma Saputra (03/10/2017 09:59)
Place is good, really clean. The amenities is standard but the soap and shampoo smells pretty good. Breakfast menu is varies, for main course mainly Indonesian and Chinese foods. I really enjoy staying here.
nirma sofyan (05/09/2017 14:16)
love my staying here. great ambience. comfy room and good taste for the various breakfast menu. surely gonna be back here on my next business trip
Kevin Kurniawan (21/08/2017 16:05)
Kamarnya unik furniture nya
Ali Slamat (15/08/2017 00:34)
This is My first time came to makassar and stay in Novotel makassar, breakfast was great and delicious 🖒🖒🖒🖒. The staff friendly and helpful Ms. Fatma was lovely smile and help me to bring my bag and my file in desk cashier .. Thank you so much and I will comeback again and choose Novotel Makassar ..🖒🖒🖒🖒🖒
Andhika Prasaja Arief (14/08/2017 00:10)
I always stay in Novotel Makassar every time I visit makassar with my family. Novotel is the best choice in town for your vacation especially when you travel with young children. It's have a great facilities, lot choice of food in your breakfast. The staff is very warm and friendly.
Fina Zalfina (12/08/2017 13:28)
Tried their live buffet dinner last april with BCA promo and the option was great,they had one of best fresh sushi in town...their live cooking option too was great...will come back for their live buffet...
Kevin Dobson (13/07/2017 23:37)
Got everything great room friendly staff font desk sensasional
Other staff yet to develop service mentality but going on add half star
Andi Maddusila (10/05/2017 15:41)
Nice new hotel with a lot facilities
Irfan Garuda (28/04/2017 15:00)
Nice place and situated in the center of makassar make it easy to access
Andhika Fachrozi (24/04/2017 10:51)
A good hotel to stay if you have corporate guest, and your office is around the business centre of Makassar.
Watcher (07/04/2017 23:39)
Near lokasari beach, Room Ok, Sleep quality Ok
Andi Rachmatullah (29/03/2017 00:06)
The design use modern contemporary gives a good vibe, love the lounge and the bedroom. The pool and fitness center also included here
coanks love (21/03/2017 08:36)
Nice hotel, located in the heart of Makassar. Breakfast was good many selections available. Room was roomy and clean, staffs are good.
Affan Alamudi (18/01/2017 10:43)
Nice hotel. Comfy beds. Centrally located.
Suryadi Katu (12/01/2017 04:02)
Great experience.. nice Room, great food & friendly staff
Abdillah Khomeni (19/12/2016 01:16)
fine hotel to stay. located near from my office
panji sosroardi (17/12/2016 02:42)
Bad services :
1. i asked by the staff to return the drink because it's not for my company group. But it served in the same place of other food,
2. I got wrong room, when i arrived in my room, the door was open with people inside. So i returned to front office and ask to wait more than 30 mins more,
3. We got restaurant as a meeting room. what are they thingking?
Mouaz Al Takrouri (08/12/2016 22:41)
Good security, professional staff, good food, neat and clean rooms, good value for the money, very good breakfast.
Nita Indrayani (18/08/2016 03:26)
Love Novotel Makassar. This is a comfortable place to rest
Gunawan Sunarja (02/08/2016 05:44)
Consider new Hotel but the service has to be reviewed . Lack of staff in breakfast area. Dirty and uncleaned used tables are not a good impression
roy sinaga (11/07/2016 13:58)
Freshly open, you still can smell the paint, but its strategically located in the city centre put another option of hotelier that previously ranked by Clarion only
Agus Winarto (09/04/2016 07:49)
Thanks for Makassar Novotel Hotel team.
I could not mention all team one by one, but I still remember some staff, they are Yandhy, Ugi, Dea, Hendro, Bambang, Ireng, etc.
Especially to Yandhy, Hendro, and Ugi. They are give us a lot of information about Makassar culture, hang out place, Menu food, etc. I remember dinner menu, It has grill beef, chicken, prawn, doly fish, etc. they are delicious.
And for Dea, when out of hotel and met to my friend at Kampoeng Popsa and she said Hello. it means, she known and respect even in or out Novotel Hotel, Excellent.
Overall, I was satisfied stay in Novotel Hotel Makassar.
Thanks.
Muhammad Irwan Lubis (24/03/2016 06:49)
Diawal sudah merasa kurang enak, karena kamar yang diberikan ternyata sudah ada orangnya. Kemudian kelengkapan toiletries kurang, tidak disediakan sikat gigi dan pasta giginya. Kamar Smooking room, namun tidak disediakan asbak.