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Best Western Premier Agung Resort Ubud

Bangli, Bali
Klasifikasi: Hotel and Villa
Alamat: Jalan Sri Wedari No.99, Ubud, Kabupaten Gianyar, Bali 80571, Indonesia
Rating: 4.50
Telp: +62 361 2091700
Web: agungresortubud.com

Komentar :

GRUBBZ VI (26/05/2018 09:57)
We booked to stay here for 5 nights of our 7 night holiday, but wish we had stayed here the whole time. Excellent facilities, location and best of all the staff. All were friendly and helpful.
Food is good too with excellent buffet breakfast and dinner was great too (was included in our package). Pool is awesome and was never overcrowded. Shuttle bus takes you down to Ubud central but you can walk it too easily enough, maybe a 15-20 minute walk. Highly recommended.
Thank you Best Western Premier Ubud for making our stay lovely!

Ngurah Ketut balidriver (21/05/2018 05:28)
Very nice. Great place & good service.
Large parking .
My india client mention very nice

lakshya rathore (18/05/2018 13:50)
Great place to stay. Very very very good and peaceful location. Good hospitality. Amazing food.

Dea Aciandra (09/04/2018 02:20)
Good choices for traveller. Must visit ! Greenery scenes with jungle tranquil. Loved it. Definitely come back without hesitation.

Faisal Muda (18/03/2018 07:21)
Clean room, friendly and helpful staff with lots of knowledge about ubud area. They have big swimming pool and nice restaurant. Unfortunately they dont have elevator so guests stay in lower/upper rooms must use staircases

Utari Wungsu (26/02/2018 09:46)
Enjoy the atmosphere of Ubud at this resort, with very warm and friendly staff that always ensure your need is fulfilled. Close to Ubud Center, walking distance to Ubud Center but they have free shuttle service also to drop and pick up at Ubud Center. Gym, Spa, swimming pool and restaurant are more than enough facilities that you can use if you want to spend your day at Hotel.

Dominic Malcolm (19/02/2018 08:35)
Second day in out of three days stay, should stay here longer. Staff fabulous, really makes a huge difference. Close to Ubud, resort runs shuttle service although only 10-15 min walk. Lovely food, amenities, good gym, exc massages, what can I say. I'm bias because wife and I love Ubud. Price for price top accommodation.

Fiona McMahon (24/01/2018 10:20)
Fantastic new hotel with spacious rooms. Rooms cleaned everyday. Food was fantastic. Staff were the best ive come across. They offer some free activities during the week which are well worth doing especially the rice paddy walk. Free shuttle to and from town was very handy although its a lovely walk into town taking only 15 minutes.

susan savage (11/12/2017 01:28)
Stayed 3 nights, had dinner there the first night due to very wet weather. Was very sick from that night & the following 2 days. I know I put a dress ring in my toiletries bag in the bathroom as I had to continually wash my hands. I had forgotten about the ring until we arrived at our next destination & looked for it. I have turned every bag inside out and the ring cannot be found. I did advise management who were of no help at all. They even suggested it fell down the sink, what a joke!! My own fault that I didn't put it in the safe but I was so ill & it wasn't a very expensive ring. Just goes to show that the staff are so nice to your face but are still LIARS & THIEVES behind your back. I will never promote this company & I will never stay at any of their resorts again.

shane robinson (10/11/2017 02:56)
Nice, clean hotel. Good pool area and rooms are comfortable. Free shuttle to Ubud center.


silly chops (27/10/2017 12:21)
Relaxing. Friendly staff, good food and all the other amenities you could expect from a decent resort. Definitely worth keeping in mind if you plan to stay in Ubud

Katie Butcher (10/10/2017 08:19)
Lovely clean resort. Excellent spa facility and restaurant. Staff are very friendly and will accommodate you throughout your stay.

Ken Walker (20/09/2017 11:52)
A fantasic value for money resort. Lovely staff, great deal, comfortable with all amenities.
Food was tasty and beers cold. Plenty of choices for the three days we were there.
Would we return...Definately.

Natalie Brown (05/09/2017 13:58)
Great quiet location that's an easy walk into central ubud.

Staff were friendly and made everything easy. Food is repetative, boring and expensive but of a high standard.

Everything is new and the resort is kept impeccably clean. The massages were very vigorous but the setting is lovely.

priyo Hs (22/08/2017 04:02)
Nice resort at Ubud, quiet and green atmosphere.. it has superb convenience room and good public facility pool and gym. Fortunately i got room upgrade here for free.. staff are friendly and helpful. highly recommended

Linda Pool (18/08/2017 03:07)
First, we booked a room with two beds, and paid extra for a third person. We received coupons for two people for afternoon tea and a spa treatment - I guess paying for a third person means nothing. When we arrived to our room, the room had only one bed. We spoke to management about this and they told us, 'we could downgrade you to a smaller room, if you want, they are the only ones with two beds' or 'you can pay an extra per day for a roll away bed'. I finally decided, fine, I'll just pay the extra $100 for the roll away bed for 4 days. That night, dining in their restaurant, one in our party did not receive their meal until every other person had finished theirs (it came 15-20 minutes after everyone else). They did not offer anything for the inconvenience, not even a salad for him to eat while he waited an inexcusable amount of time watching everyone else eat. The next day, we went to our free breakfast buffet, that was included with the room, and for which we paid a little extra on the site (breakfast included or not on Agoda), plus extra for a third person. They were literally waiting for us to come out of our room to tell us we did not get free breakfast. Instead of talking to me, they pounced on my teenage daughter, telling her 'you have to pay for breakfast, it is not included in your room'. They argued with me and my party (we booked 2 rooms for 4 days for 5 people). They did not send a manager to speak to us, only told us we had to go up and talk to a manager at reception. (We also saw the same thing happen to a group of 4 ladies). The manager said we did not pay for included breakfast - which we did. The issue turns out to be a miscommunication between the booking site, Agoda, and the business. We had to threaten to leave and cancel our three remaining days before they would relent. I was surprised they didn't demand a screen shot of our confirmation of booking email (which we had prepared to show them). A terrible way to treat your customers, and going up to a child the second they walk into your restaurant to tell them something they should be speaking to the adult about is inexcusable. I felt very uncomfortable here, unwanted, and unappreciated. If you do book here, the cafe next door is much better than their restaurant. On the plus side, the room was nice, they give large bottled waters, my 'green view' was beautiful, the grounds are beautiful, and the wifi is very fast. I will never return. I have been to $22 a night places that were miles ahead of this place in customer service and comfort.

rajesh chaubey (22/07/2017 18:43)
Nice hotel, good staff very cooperative.
Warm welcome. 10 minutes walking from central Ubud market.
Nice swimming pool.
Quiet environment. Recommended

maksum damanik (03/07/2017 04:20)
Nice hotel, good facilities and warm welcome. I recomended to stay this hotel. They also have nice pool and great restaurant!!!!

tanveer nawaz (02/07/2017 11:35)
Hotel area and pool area is lovely. Rooms are ok. Food choice is limted.

Andriani Wiria (19/05/2017 02:53)
Very nice view, quiet surroundings, spacious room with balcony and view of your choice (garden or pool view). Resto, 2 tiers pool, bar, gym, and spa facilities are available, as well as free wifi both in room and public areas.


andreanne fitness (28/04/2017 23:22)
Best hotel we have been in Bali! The hotel is brand new, everything is perfect. Food is good, internet works really well, rooms are super clean, staff is always ready to help. I definitely recommend this place!

Adrian Prakoso (17/04/2017 10:33)
Brand new hotel with unique idea located at central ubud, hotel have a specialty unique spa KOZOBURO - Spa ( Herb Bath ), reccomended for honeymoon, many attraction at souronding hotel like , Monkey Forest, seniman cafe, ubud palace. Good price, good places and good for your holiday.

Dwi Angutama (13/12/2016 03:03)
A great place to stay with great views are still airy and natural, close to the center of ubud with only a-15 minutes walk..

Yanus zendrato (19/11/2016 03:24)
Hotel baru di ubud

Daerah Ubud di view alam yang masih asri dan sejuk

Alit Martini (18/11/2016 06:36)
A new rising star hotel In Ubud, closed to most popular spot in Ubud....both culture and nature

Dewa Teja (18/11/2016 02:41)
A New Jewel In Ubud

A new hotel with some of new experience that might not found in another hotel, great location only 3 minutes from Ubud Centre,1 hour from the Ngurah Rai Airport. A lot of interesting places nearby, huge room with an extraordinary peaceful atmosphere away from hustle bustle of the city crowd, 2-Level Swimming Pool with overflow water that comes down just like a waterfall.

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