Komentar :
Juan Firman (05/05/2018 05:40)
I love it. The service good enough and breakfast are delicious!
Evie Hatch (05/05/2018 03:41)
Excelent!!! We same with our gamelan family group to perform for 3 day for New Zealand Honorary Consul to celebrate the 60th year Indonesia New Zealand diplomatic reletionship. All of our booking done by the consulate in Surabaya and the staff, service, room and the breakfast are excelent. This Fave hotel in Surabaya supporting environment, they have refill station on every stairs where you can just refill your water bottle to reduce single use.
Lydia Adi (24/03/2018 04:26)
Good location, just 5-10 min drive to the Pakuwon Mall, 10 min drive to a wedding venue at Pakuwon Golf & Family Center, and some good restaurants and cafes nearby. The Deluxe was roomy, although the door was at a weird placement since we had to squeeze through the doorframe and desk to get in. The food quality for the breakfast buffet is poor though. Lacks creativity and variety. Wished the restaurant was better designed. Otherwise good stay.
Khairatun Nisa (17/03/2018 08:27)
Overall hotel is great. Facilities are great. Room service is ok-ok. keep in mind the toilet has no lock and there is a translucent glass between the main room and bathroom.
Leonardo Paskah (11/03/2018 10:55)
The room is considerably spacious. Good location. However, it is tiny hotel with minimal facilities. I dont like the colour and lighting around, too boring
Rhein Gozal (14/02/2018 11:57)
Location wise, it was close to restaurants. Easy to get around. HOWEVER, the hotel itself needs quite alot if improvements. This is not my first time staying here. Each time, overall quality has decreased. Cleanliness of the room needs to be maintained better.
Veronica Ratana (11/01/2018 02:08)
Room dusty. Bed sheet likes never wash and looks very dirty.
Breakfast so-so. Every day when I stay there, I need to inform the staff that food is empty. There's no effort from them to go and check to ensure food is not empty. It takes them quite long to refill the food.
Amelia Jesslyn (14/11/2017 02:31)
I always enjoy the service of Fave Hotel everywhere in Indonesia. They always care about the compalint and solve it with excellent way, As a loyal guest I would like to say thank you Fave and I love you
wahyu angga (10/11/2017 03:15)
Nice Place, but 10 o'clock is last order for the resto. Why can't 24 hours...???
Overall is good enough. ;-)
dimas firmansyah ap (15/10/2017 03:31)
It's quite hot even in the lobby. The superior room feel so narrow. The food is not really good.
Freddy Aldo (18/09/2017 08:17)
It is a typical Indonesian budget oriented hotel, the location is good, very close to Pakuwon Trade Center, there are a lot of restaurant and cafe located just opposite the hotel. Parking lot is enough eventhough the parking lot has no canopy, so if it rain, you will get wet, and if it hot and sunny day, you will 'baked' the car.
Price per room per night is about IDR 250,000- 350,000 depends on season, and some of your preferences (example you buy room only, or breakfast included).
I stay couple times in this hotel on a business trip, and so far is so good.
the only big issue is the room has no window, not big deal for me, but for some people this issue can be serious thing. The breakfast selection are limited but the quality and the taste of the dish are good.
So i guess this hotel is good for business traveler, who just need the room to rest and has a simple but good breakfast to start the day.
Amelia Ristiyana (14/09/2017 03:55)
I am giving two stars for the hospitality and how accommodating the staffs were in adhering to my room requests and preferences. The breakfast provided were decent.
Other than that, I am very disappointed at the cleanliness of the room. There were lots of hairs in the toilet, the towels were dirty and the bed sheets have stains on them.
The room was not lit enough to my preference. The room was too dark. If you are claustrophobic, I would not recommend this place as the rooms are small (even the Superior ones).
Phillip Leonardo (03/09/2017 08:37)
Good Place for Good Price.
Surrounded by modern cafes with a good breeze.
naresh gaming and vlog hanarya (25/08/2017 04:40)
The best Fave Hotel in Surabaya. Big Lobby
Vindy Tantyo (17/08/2017 14:59)
I ordered two no-smoking superior room for 3 nights. I checked in about 8 PM and i found out that there is no superior no-smoking room for tonight (the lady of front office said so). I entered my room and it smelled so horrible even the toilet was full of smoking smell. I even ask to be downgraded to no-smoking standard room but still she said there was no room to be exchanged for tonight, she said it will be available tmrw. I am so disappointed with fave hotel. What is request in advance supposed to be? They should prepare what customer has ordered before they check in. I guess fave hotel has bad quality control and front office management.
Daniel Tong (09/08/2017 14:33)
Convenient location with lots of eateries nearby. Modern and clean rooms. Check in was smooth and service was not bad too.
Edward Hartanto (19/07/2017 05:52)
This place is a little disappointing considering that the building itself is a new building (2 years). The rooms inside are not very well maintained. You will be able to see the wear & tear. The parking fees for this district is voided (free parking) as long as you remember to get the stamp at the hotel lobby.
The place has a very strong smoke smell (a lot of smokers stay here I believe) from the lobby to your room (wherever it is)
Andra Septiawati (16/05/2017 04:27)
Nice hotel withe the best location and the best price. So lovely, all of the staff was nice and humble
Henry Wiyanto (02/05/2017 04:51)
so so budget hotel. I had chosen this due to location. However the room conditions are below average. Customer service was good otherwise.
Bindu s (05/04/2017 12:36)
Great service & help at the reception by all the ppl there. The rooms are clean & safe but loud noise from neighboring rooms are heard.
Low GuoQiang (03/04/2017 00:26)
Overall, I had a good experience staying at FaveHotel. The Staff were friendly, especially the Lady at the Front Desk (sorry, i didn't get her name).. Thank you.
Only comment is that HouseKeeping should clean the Telephone as well. I picked up the handset and I see dust, hair etc..
betty mutiara indah (27/03/2017 03:22)
Nice place and service,but i suggest for the door man should always ready for help guest if they need them,example i took my luggage without any help because there's no people in front the hotel.
Manikandan Alagappan (23/02/2017 00:38)
Loaction is very convenient for food and shopping, rooms are average.
Shalom Liem (17/02/2017 06:14)
I didn't enjoy my visit here. When I came here during midnight, my room was booked and I was moved into another room, also the lobby's AC was turned off which made the room humid and hot.
However, the room was okay for its price, clean and neat.
Isabella Wibowo (17/01/2017 09:22)
Great deal. Great location. Unfortunately, kamarnya agak lembab.
arisandi patria (19/12/2016 12:30)
Fave give us a good place to stay for a weekend but takes to much cost since it is not a strategic place
Hendro Wibowo (09/11/2016 00:48)
The AC could not cool the room quickly
Barrock Argashabri (26/07/2016 22:48)
Nice hotel
johanes munua (17/07/2016 02:48)
lovely hotel!
agung sukmana gunawan (05/06/2016 04:36)
Bagus hotelnya, owner nya ramah
Rikhardus Tanlain (27/05/2016 05:51)
Kamar lumayan minimalis
Loby kurang didukung jumlah kursi
Pantry lumayan luwas dengan suasana syahdu temaram
Wifi gratis dan TV in room
Air panas dan dingin
Breakfast biasa saja
Budi Santoso (25/12/2015 16:32)
Receptionist are nice. Standart room too small, no outside view window. Bathroom not so clean. The room are not soundproof at all.
bagus hariadi wonoasmoro (25/10/2015 05:45)
All mineral waters available in room must be purchased? Crazy
Kepulauan Seribu (04/09/2015 14:53)
the best facilities and full service.. recomended