Komentar :
Aulia Syifa Rodhiya (21/12/2017 09:09)
It's hugeee... Room was nice, restaurant was great, gym and pool were fun, and über helpful and friendly staffs :D
Foxy Maya (30/05/2017 15:38)
Good service, food and location
Ratuviha Dalliyanayya (26/12/2016 21:07)
Room is quite spacious and well furnished. A bit noisy. Air condition controller was complicated and the temperature was unstable.
Nita Indriani (30/06/2016 03:59)
Nice hotel, even luxurious. Great service. But the parking is really troublesome, and the breakfast is just not suitable for cush reputable place.
Ridwan Gosal (08/06/2016 07:01)
I've got a good deal to try out this hotel. The place looks old, and there doesn't seem to be much renovating being done to make it up to par with the many upscale brands of hotel. However, the lobby is spacious, one of the most spacious hotel lobby I had seen. There were many lounging area, although I didn't get the chance to try them out.
The staffs were helpful and friendly although they didn't perform exceptional service, but it's a tiny nitpick.
I tried out the breakfast, and it's quite good with plenty of dishes to choose from. While a lot of hotels offer smallish glass to fill in your beverage, Pullman provides a normal size glass, to my amusement.
The executive room was spacious, but the in room climate control struggles to bring down the temperature during the day. So the room remains somewhat hot and humid. The furnishing is rather outdated, although I made plenty of use from the excellent in room WiFi (2 Mbps up and down). The bed however was excellent, and I slept well throughout the night.
The pool area is rather small, and almost half of the space is being used for shallow swimming area for children. I didn't have the chance to try out the gym.
There was only one restaurant at ground level as the other restaurants closed down during the Holy month of Ramadan. There was also shuttle provided for transportation to the near shopping mall although I didn't get to see the schedule.
Small nitpick, the laundry list specifies that the service is unavailable during weekend and holiday. But, I made the call to the housekeeping, and as it turned out I could have my laundry done during the weekend. It's a surprising inclusion, perhaps it's an outdated laundry form.
princes grace (18/09/2017 13:25)
I got married here!
harry wirahman (26/11/2016 08:38)
Comfy but pricey
Bondan ESP (12/09/2016 08:27)
Located in the heart of surabaya business district.the biggest mall in town just 5 minute walk. Very good breakfast options.
Agus Hadiyanto (30/08/2016 08:09)
The executive resto could be better, the variety of foods is somehow lesser compare to regular resto.
Maria Magdalena Isma (05/07/2016 05:53)
I like the bedroom, spacious and the bed just heavenly made me sleep very well. I don't fancy their buffet breakfast though..
Prayudi Aji Murtolo (14/06/2016 23:22)
Musholla nya bagus
Ridwan Arifin (05/06/2016 07:24)
great ambience, good food, friendly staf, expensive
Antonius Iras (26/05/2016 02:51)
It was a good hotel.
But for the last stay in May 2016 (2times), the bathroom drain was plugged
Tofu Tofu (06/03/2016 06:57)
The price is cheap compare to other Pullman Hotels, but still the service is excellent and the room is very spacious. Excellent location (8 mins walk to Tunjungan Plaza) for families since there is a children'a paradise, food court, restaurants a huge supermarket at Tunjungan Plaza. The hotel is not far from the Submarine Monument and the Surabaya Gubeng Train Station.