Komentar :
Rizqi Arifuddin (08/05/2018 11:51)
A very nice hotel in the heart of Surabaya. Really love the breakfast. AC can be too cold sometimes though. Great experience!
Abdul Ro'uf Farizki (02/05/2018 11:59)
Salah satu hotel bintang lima yang memang fasilitas dan pelayanannya lengkap. Good view dengan pemandangan tengah kota.
Pool sidenya keren, pemandangannya keren.
Untuk kamar bersih dan nyaman.
Dekat dengan pusat perbelanjaan tunjungan plaza
Andy Woon (30/04/2018 00:40)
5 star hotel with good location where out from the hotel turn right for about 10 minutes walk will lead you to the biggest shopping center in whole Indonesia. 6 blocks combined together ...... Sogos plus couple more interested connected together where else you want to go .... close around 11.00 pm each day that the good thing!!
Adrian Sihanabun (14/04/2018 11:14)
One of the best hotels in Surabaya. You will always find a great sense of hospitality here. Love the breakfast. They serve a wide variety of freshly blended juices according to your liking. Location is gold, you will need less than 10 minutes walk to reach one of the largest shopping mall in town. Overall, I highly recommend this property to one who will spend some time in Surabaya.
Asni Junaedi (04/04/2018 09:42)
Luxurious hotel. Must try the breakfast. The waffle is so tasty. I tried the drink that the waiter offered me. It is some kind of mixture between cucumber, lemongrass, ginger and else...so fresh and unique taste. I like it
syarif chandra (25/02/2018 05:44)
Feeling the luxury of a 5 star hotel at an affordable price. All you can imagine of what you need from a hotel is available here. The room is so spacious with working desk and a set of sofa. The tv is so big and has a lot of channels for your entertainment. The bathroom is perfect, equipped with shower and bathtub. The swimming pool, the gym, and the live music every night are also available for your enjoyable stay at the hotel. Furthermore, the breakfast is awesome as there's so many choices from traditional to western food served in a large restaurant. Nevertheless, you have to struggle for a parking space especially if there is a wedding reception held in the hotel. Overall, looking forward to having a chance to stay in this hotel again.
Fikri C (23/02/2018 03:02)
Very good hotel. Have a good variety of healthy food (I like the dim sum corner), bed and pillow is very good (I like a bit soft and large pillows). Location is near city center. Room ambiance (executive rooms) and view can see surrounding of Surabaya.
Mark Pippin (30/01/2018 05:31)
What can you say about a JW Marriott that has not been said. This is a very well run chain and this location is no exception. I’m a gold member, so they upgraded me to a suite room that had a wonderful view of Surabaya. The breakfast has almost anything that you could desire in both western foods, local or regional items. I also had a quick drink in the lobby bar as well as a snack. I had a local Bintang Beer as well as the local Ox Tail soup. Fantastic.
Shirley Yeung (09/12/2017 01:12)
Really enjoyed my experience here. We were greeted with a tropical welcome drink and the check in process was very smooth. When we couldn't find the lift, one of the employees not only took us to the lift, she went up with us. Someone else was bringing our luggage up to the room and the entire check in process was very smooth.
The room was modern, spacious and clean. We had made a couple of requests for extra pillows and they were there for us.
We had the opportunity to go for a swim as well in the morning and we were greeted in a friendly manner by another staff with pool towels. Everyone was friendly and helpful.
Would definitely stay here again.
Mohamed Alhashmi (23/10/2017 11:32)
The hotel is very luxury and clean. The staff are working good and helpful.
I like the breakfast buffet.
Also it's very strong in the security side.
Agatha Anggarini (20/10/2017 16:21)
Stayed here for a business trip. Would have given 6 stars if i could. Outstanding service and hospitality. They fixed my suitcase without i asked them to do. They made me a cute bunny out of a towel in my room. Little things they did just make you feel like a special guest. Keep up the good work!
mustika virginia (15/10/2017 09:02)
Really enjoy the Room!! Large room and comfort!! The location is near to Tunjungan Plaza, you only walk about 10 minutes. Recommended Hotel in town!!
Riris Hartanti (15/10/2017 06:12)
Quiet and spacious room, clean, tidy and helpful staff. Tasteful and delicious food also. Early renovated swimming pool that time and they allow me to have late check out for I really want to swim, so nice&kind👍lovely place❤
Ryan Arto (06/09/2017 03:25)
The hotel is very nice and so comfort but only for the variation menu on breakfast is only few....not like other five star hotel that have a lot of variation menu.
Mayurika Datta (02/09/2017 09:31)
Clean and nice rooms with city view. Food was tasty. Great service. Would definitely recommend.
david cornelius (02/09/2017 05:05)
Old hotel yet clean and homey. They have great restaurants in the second floor. Great pool and fitness center and jacuzi and sauna
Friendly services.
Chris In da houz (14/08/2017 16:20)
Enjoyed the room which is quiet. The pool, sauna, steam bath and jacuzzi were perfect to help me relax. The staff were friendly and very helpful. Near the airport.
Rieswin R (04/08/2017 17:21)
Lives up to its reputation. Good service and generous amenities in room. The room and bathroom are spacious and comfy. Room's ambience is perfect for ideal sleep. Pleasant and vibrant breakfast included to kick start your day ahead!
nyoman Brahmandita (03/07/2017 06:29)
Just An Ordinary 5 Stars Hotel. 5 Star with bad services. No welcome drink, no fresh towel upon check in, long waiting time for check in.
andre alim (29/06/2017 13:35)
Home to surabaya's best Japanese restaurant.. Imari.. cozy and luxurious decoration, complete with friendly and helpful staffs..
Kerim Maksud (10/06/2017 01:34)
Cozy room, comfort, silence, well groomed employees and high quality food of course
nino setyawan (23/04/2017 08:53)
The one of 5 stars hotel in Surabaya
Very comfort place, room is cozy, its worth it with what you pay, service its good, recommended
Philippe Jeanty (16/04/2017 01:36)
Just perfect! Everything works well, nice set of plugs right on the night stand (one side only though), great AC, good wifi, tasty breakfast! Excellent place!
Riki Winatha,S.E.,MCP (15/04/2017 00:21)
One of the best place for short staying in Surabaya. Bed was very comfortable, Sauna and fitness room were cozy. Perfect
arief winanto prakosa (28/03/2017 16:21)
Very cozy hotel and great services from their staff. The breakfast was excellent and lots of variety. They have cozy cafe at the lobby and can be use for business or just meet up with your friends. Definitely will go back to this hotel
Denny Kriwil (23/02/2017 14:39)
Great place for staying at the heart of Surabaya. Awesome hospitality, great and well maintained facilities. Really a place worth for. Only downside for me is the food mostly western style. Don't get me wrong the food also good, they're just not for me.
Mohammad Birowo Karnan (29/01/2017 17:24)
5 Star hotel in surabaya, and as it is.. the room, the location, the facilities and everythink is 5 star rated..
aldilatama hs (28/01/2017 22:07)
delicious food and comfortable room.
but it's public bathroom little bit disaster for your bag, they don't have special space even for single wallet
Maitte Cruz (17/01/2017 06:54)
Great location near city, sightseeing and shopping. Hotel is clean and well kept. Rooms are classic traditional decor, not modern but it's a matter of preference.
Food and beverages is managed very well.
Timothy Moffitt (16/10/2016 21:22)
10 day business trip. Hotel was presented very well. Clean and styled. Staff were very friendly particularly those in the executive lounge - very friendly, helpful and welcoming. Rooms were clean, modern and well kept. Nice pool and gym. Good restaurants.
Frankie Sanjoto (17/09/2016 11:56)
makan Chinese nya lumayan
Isye Hayatina (05/09/2016 13:44)
strategic location, good food, complete amenities and excellent services. quite economic rate for 5stars hotel.
Edwin S (07/07/2016 08:39)
JW Mariott, though I never stay, is a nice hotel with good selection of food.
If you opt for Japanese food, try Imari. They are serving great Japanese food. Try mixed seafood, it is their specialty. Though, it is not recommended to try their Japanese beef as it tastes somewhat ordinary.
If you opt for Western food, try Vis a Vis. They serve great foods. They cook beef and fish all to perfection. However, their waiting time is too long. It took me 3 hours in total to finish eating for a set menu I ordered.
Djimantoro Widjojo (20/06/2016 04:04)
nice service, nice hotel in the middle of the town, near to tunjungan plaza
hari setiawan (27/05/2016 15:39)
Suasana nyaman
adrian risza firlana (19/05/2016 12:17)
Perfect place execpt one, no respect for muslim to pray. Little mosque at parking lot? No respect at all.
Ng Took Tai (11/02/2016 14:26)
Had stayed several times and staff were courteously professional. Breakfast is great with excellent healthy spread including fresh juices. Regular free punctual transport to Tunjungan shopping mall is great. Ms Margaretha was very efficient and a great asset of Marriott Surabaya.
Alfa Almark (09/02/2016 16:02)
This hotel should be your first choice if you plan to stay in Surabaya, provided you loaded with money of course. The staff is friendly and have good system. When guests crowding the front desk, suddenly 3 receptionist appeared out of thin air. Great job.
There are many amnesties that keep your stay enjoyable. Boomerang shaped pool, sauna, gym, etc etc.
If you accustomed to good design, you will appreciate this hotel attention to detail. The half table with mirror in the hall way, the antique-like lamp in the work table, the carving on the wall. Instagram-esque!!!