Komentar :
Freddy David (09/05/2018 14:34)
Nice hotel and It is located strategic near to the city centre and along the big mall Tunjugan plaza just with the difference of a wall.
It is easy seen from a road with one way direction traffic. The have variety of dishes from different countries. The parking space is big enough on sixth floor and accessibility is quite good for every person.
They have a conference room and very friendly staffs.
#LetsGuide
Robert Chai (01/05/2018 10:16)
Super friendly staff at the entrance. Though the entrance at level one is super small, wait till you get to the main lobby and it really opens up your eyes to the Sheraton experience.
The Internet is just blazing fast and great for any business traveller.
ailema anitsuga (23/04/2018 09:20)
One of the largest and oldest mall in the city is connected directly with the hotel. Located in the center of Surabaya. They are relatively new hotel. The breakfast were various kinds. The service was good. The amenities and the facilities given were great. They keep all public areas clean. What a sincere hospitality. We look forward to spend the nights there very soon.
Bayu Dewey (12/04/2018 04:12)
The place is really cozy and comfortable. My favourite place is the poolside near the lobby, where I can look up to the sky in an open space while lay back and smoking. Unfortunately, I got no reception for my phone in the lobby and the poolside, I don't know why.
Anty Rochandhi (10/04/2018 00:20)
Always love it when I have a stay here. Great breakfast, comfy room, super duper extra hospitality. Love the staffs! Every hotel should have this standard of hospitality. Two thumbs up!!!
Yasir Muhammad (30/03/2018 05:55)
Lot of variety of breakfast. Modern interior. Best location with direct access to shopping mall. And also the staffs are very friendly and helpful.
Pandu Purwadianto (16/03/2018 13:05)
Really nice hotel. Good ambience. Friendly and good-looking staffs. Wonderful breakfast!!
Superb location! Right on top of Tunjungan Plaza, the biggest mall in the city.
Ramos Gultom (12/03/2018 05:45)
Convenient location. Direct access to major shopping mall with various choices of decent food nearby. Clean rooms. Helpful staff.
Arif Brother Indonesia (14/02/2018 15:02)
Stayed here for 2 nights. Hotel design was cool. Room not too spacious but twin bed can for 2 person. There are no balcony. Nice staffs. Nice breakfast. But, the sound proof not really good. Linked to mall so i can got many food..
Fransisco Samara (25/01/2018 11:46)
Classy, clean, lively, and up-to-date hotel. Foods are great. Staffs are very helpful and cheerful. Rooms are clean and quite spacious. Location is also super strategic (above a big mall, and in the city center).
Andrea De Fusco (18/11/2017 00:14)
I was there for business, the standard of Sheraton its super as we know, but here, one more positive thing have...! the nice and friendly stuff...
by elevator reaching the shopping mall... positive 100%
Amelia Wibowo (13/11/2017 19:59)
Stayed for two weeks there and found a tomcat in my bedroom on the first night.
But the hotel staff showed some responsibilities tho. They changed my bed sheets directly and offered me another room (no upgrade).
It was really tiring to park your car in the hotel's parking area as you have to proof you are the hotel guest before the security guards let you in (every single day for 2 weeks). And you only get one complimentary parking per room.
But the breakfast was really good and the hotel staff are really friendly (except the security guard).
And you only need to cross the parking lot to get to Tunjungan Plaza 4 (so getting dinner and buying things are easier and convenient)
Located right in the heart of Surabaya, so it gets really crowded during weekends and if you are unlucky, you might encounter some guests who shout at the hallway in the morning or a large group of guest who takes over the whole dining area.
Diaz Adrian (12/11/2017 16:14)
Very nice hotel, went here for a meeting and the meeting room is really nice. Typical four points, the lobby is on the 6th floor. None the less, very very nice hotel.
yandia ayu risma (28/10/2017 15:47)
Perfect for business trip.. My room bit noisy.. But i still like to stay at this place.. Near shopping mall and that's all i need..
Daniel Tandjung (07/09/2017 04:30)
Need to ask for everything.. doesn't give directly what SPG member tiers should get etc but simply being cost savvy and try to keep what we supposedly valued members should receive
Lenny Ceng (31/08/2017 00:52)
New and modern hotel with nice swimming pool. The breakfast selection has a lot of options. The room is clean and full with white interior which I really like. Would always come back to this hotel if I come to Surabay!
Danny Tanurahardja (16/08/2017 05:51)
Four points by Sheratton is a hotel located next to Tunjungan Plaza. The room is clean and tidy and spacious. Great stay
Bobby Sumarkho (14/07/2017 09:49)
Good hotel. Modern and chic. Located in the city heart and direct access to Tunjungan Plaza 4 and 5. Room was quiet. Bed and pillows were soft and comfy. Linen was soft. Good sleep for 2 nights. Quiet new when I stayed here. Polite, helpful and attentive staffs. Very good experience.
Agus Nasrul (02/07/2017 08:33)
Location is close to the tunjungan plaza 4 shopping centre ( the biggest mall in surabaya). There are connecting door from hotel to the mall. Thanks for the hospitallity and all of services from hotel.
There are swimming pool, fast wifi, tv, gym, hair dryer, iron, hot n cold water, coffee n tea, all are free.
Fildzah Amalia Putri H. (17/06/2017 10:02)
The hospitality is suuuper nice, I love the staffs. They have amazing room design, cool lobby, nice restaurant. And very close ro Tunjungan Plaza 😘😘
agtifa primadani (11/04/2017 02:30)
Love to stay here. Excellent location just beside the biggest shopping mal in Surabaya. Nice staff and good service. I once enjoyed the small but cozy swimming pool
Ian Prasetyo (02/04/2017 05:47)
For the price, it could be better, especially bearing the Sheraton name. The location is great, but it was having some sort of renovation and hence the room was not exactly clean when I was there.
Irsan Tedja (25/02/2017 22:21)
Highly recommended! Amazing service and polite staff. Rooms are well-equipped and beds are comfy. Will certainly stay here again next time.
Jansen Nirwana (24/02/2017 11:15)
Decent room quality & friendly staffs
andre alim (20/02/2017 15:34)
Love this hotel so much.. modern minimalistic design, well managed and very gorgeous night view from the restaurant at night..
Anthony Jaya (08/02/2017 06:45)
Nice new modern minimalistic-styled hotel. Staff very friendly and quite professional. Breakfast food and room service food also quite good. Free welcome drink and WiFi. Hotel location is also very strategic, right in the middle of the city and easy access to the Tunjungan Plaza mall. I highly recommend this hotel.
Rachma Fitriani (08/12/2016 22:27)
Good hotel, nice staff.
Hotel located so very close to one of the biggest mall in Surabaya, Tunjungan Plaza. They have a nice pool, the room is nice, cozy bed and the pillows+blanket smells so good. Good laundry service. Good food. And laundry service is also thumbs up.
Ridwan Gosal (28/09/2016 07:55)
Just checked in. So far so good. Will update as the stay goes. The room is great, with comfy looking bed and duvet. The in room WiFi is good with 5 Mbps upload and download speed. The employees are polite and very helpful. Entrance to the hotel is confusing, with valet available on the ground floor near the entrance to the mall. While the parking area for the car is up there on the 6th floor of the parkade after a dizzying driving up.
Jamaluddin Omar (15/09/2016 01:48)
love the bed the food..awesome place to stay
Richard Tan (08/09/2016 07:28)
Nice simple hotel, toilet smell somehow otherwise I would give 5 star.
Dian Kuncoro (17/07/2016 02:06)
its great
Yuwono Ongkowijoyo (26/06/2016 13:34)
Nice but not as good as the Bandung's one
Indra PB Anantyo (18/06/2016 23:15)
New hotel, opening last night, June 19, 2016. Congratulation !