Komentar :
Theo S Pangalila (25/04/2018 00:27)
Love it... good hotel with good quality of servicing and the breakfast menu..
There's nice gym and swimming pool..
to get to this hotel from the city.. specially on weekend you should spare much time
Billy Sumuan (24/04/2018 19:01)
one of the best hotels I’ve ever stayed in Bandung area. the pool is the one with temperature controlled, so the water is not cold. they have a bar on top floor which has breathtaking bird’s eye view of Bandung city.
the restaurant offers Indonesian and european dishes, and during breakfast they also served Sundanese traditional food and beverages. staf are very tentative, courteous, and friendly.
if you are traveling with kids, there is also a kid’s club with play station console available for free, and again the warm water in the pool would always attract them.
asti karnaen (23/04/2018 15:55)
Nice clean room, pretty spacey. Great service. Great large heated pool. Kids love this place. All in all, this is a fine hotel to spend your holiday.
Pramesti Sari (18/04/2018 04:10)
Good hotel for families with little children. The swimming pool is beautiful at night with its lights. They also have a rooftop with a beaitiful night view of Bandung. The restaurant menu is lack of salt (is it cooked for people with high blood pressure?), So you need to put a little more salt on some food, but the ambience of the hotel, pool & its rooftop is nice.
Widi Nugroho (09/04/2018 12:25)
One of my favorite place to stay for both family time and business trip. Nice pool, spacious parking lot, and perfect location. The only downside for me is the foods. Lack of variation and the taste is so-so.
Krn R2 (07/04/2018 12:07)
Nice hotel... petugas house keeping sangat jujur, hp sy tertinggal di kamar pd saat cek out, baru ingat 2 jam kemudian, alhamdulillah hp sy disimpan ke bagian lost and found... 👍👍👍
Sandy 'Cheper' Riyandy (02/04/2018 06:55)
Nice hotel, nice breakfast, nice place, nice view, warm water swimming pool. But sound proofing bedroom not very good at all. I heard many sound when they making up next to my room. And Kepler restaurant employees not too friendly than other employees at down stairs. Even they are cleaning clerks, they are always polite and always smiling to all guests
rezza regina (21/03/2018 09:52)
A family-friendly-5stars-hotel. Love the warm water swimming pool and the rooftop lounge. The food was good, the atmosphere was wonderful. Love everything about this hotel.
Dimas Dandie (12/03/2018 15:41)
Had a very nice long weekend stay here with the family.. Having 2 children the highlight must've been the pool! Given that it's located above the city, the warm water definitely doesn't do any harm 👌 Although kids pool is available, it also helps that the main one has a few spots with a wide step where your toddler could sit on and stand without the need of a floatie..
Breakfast is varied ranging from traditional Indonesian to salad, bread, a variety of egg dishes, and sushi.. Room was spacious with large bathroom and a balcony.. The only drawback was the bathroom linen; it really could do with a round of replenishment as I got a nearly torn towel on the first day 😱
Ongky Hariono (21/10/2017 06:08)
Very satisfied with the hospitality of most of the staff at Grand Mercure Setiabudi. The nice garden surrounded warm pool. Many selection for breakfast with decent taste.. Bedroom is clean. Weather was nice, not cold but not hot. However the location is surrounded with heavy traffic.
linda purwito (16/10/2017 12:18)
It's our second time staying in this hotel. We chose this the first time for the heated and starry pool at night. We chose it again the second time for the same reason plus now that we know about the comfort and friendly staff there. Kids are excited to swim and we are not worried they will get cold since it is heated and they are eager to see the 'stars' in the pool at night. We just can't have enough ❤ will be our fav hotel from now on
Bayoe Aldi (24/09/2017 14:39)
It was great experience to bring my family over the weekend. The atmosphere was good with great scenery. The pool was awesome in the evening. We enjoyed varieties of food during breakfast. Some facilities for kids are available (kids pool, kids club) and secure.
Bastian Septha (19/09/2017 13:50)
Perfect place to stay in Bandung while you take your holiday there. Nice place, delicious food, warm hearted staffs and ofcourse beautiful view inside and outside hotel.
Very recommended and yes, I will stay in here again for sure when I visit Bandung again.
Keep improving to have an excellent services..
Nald 2209 (09/09/2017 07:01)
Stayed 1 night just before long weekend. got a corner room which is directly facing other room balcony. I asked to move to another room with the same specification (king size bed) and they showed me one room that has similar view. At that time they said other rooms are not available and has been "block" for other guest. I find this a bit strange considering that I was there first and until the next day the hotel is not very crowded. They offer me to upgrade my room with same specs (with additional cost) , which I accepted. but then when I went to the room, it has a queen size bed (not king size), so I have to go back to reception (which is very inconvenient) to cancel my upgrade, and with no other option I accepted the first room that I was given during check in.
And another thing, I asked for an extra bed, and my wife called in the morning (before we arrived at the hotel) to have it set, but when we got there is wasn't ready yet. then I called to room service and told that the bed was being prepared. almost an hour later I called back and the man answered seemed to be confused and said that no order has given to him to prepare the bed. Then he did it and finally our extra bed was set.
Jude Wong (29/08/2017 09:50)
it was good. Only minor gripes - bathroom door seal leaks a lot of water so after a shower the water will flow to the toilet seat area. Also no shampoo provided, only body cream and body wash which was weird as many hotels would have shampoo. No other major issues as the surrounding area was nice, cool weather and nice ambience.
Nancy Anggie (28/08/2017 14:32)
Me and my family (wife and 2 kids) satisfied with Grand Mecure Stiabudi. We stayed for 2 nights during weekend. Specially for the size of the room, including nice interiors. Their breakfast also good and lots of food choices. The best of all is the swimming pool, nice sparkling in the night and warm water. Hopefully the water could be more warmer. But we're satisfied.
Denny Tansil (25/08/2017 01:17)
friendly staff, room is nice, I've stay there 2 year ago and still looks new even now. the pool water comes with warm water and nicely decorated, food is great, definetely will stay there again when having holiday in Bandung, price also reasonable.
Mylerina55 (31/07/2017 00:55)
Clean room, very nice staffs esp staffs at restaurant. A nice woman manager at restaurant asked us about our stay there.
Plenty of food. Some is good and some is not. Can be improved
The cooking class is a nice experience for our kids.
One of the best hotel in Bandung.
The warm swimming pool is the best feature of all.
Will stay again
Deny Rudiansyah (03/07/2017 09:58)
All of my family satisfied with hotel services and facility during our stay. Usually if we go to Bandung then we spend almost all day out to many destinations and only stay to sleep and breakfast at hotel. But this time, almost 80% our itinerary canceled due to they prefer to stay at hotel.
Thanks Mercure Bandung.
Biko Niagara (29/06/2017 11:06)
The room is very clean and large enough. The breakfast is also nice with lots of variety of food. The service is good enough, since they will try their best to fulfill the request from the guest.
marko bakahia (11/06/2017 05:37)
The room not to big, the shower box cannot closed properly so the water always came out and the floor became wet. Noise from outside is very loud. The best thing in this hotel is the location near to any attraction in bandung and the water from swimming pool is warm, breakfast is quite good too.
Rika Prasodjo (05/06/2017 03:04)
Fully satisfied with my last stay at Grand Mercure Setiabudi Bandung. Love the warm water pool, the clean room, good breakfast, pleasant staff. Surely will come back to stay here again. Keep up the good work and keep upgrading.
Windhy Agustin (04/06/2017 03:11)
Fresh environment.
Very helpful staff no matter what time I need the help
Great ballroom with 2 projectors and a mega screen.
Suggestion :
1. please equip all divided ballroom with dual projector. So if one ballroom is used for another event until late hour, your guest will have the chance to use other ballroom with any seat arrangement needed. You can serve more events this way.
2. Please have some more clip on for the speaker.
3. Please anticipate the meals refill time when you serve for big group meals.
Thank you, love to come back to Mercure Setiabudi.
Tony Kwan (29/04/2017 02:27)
Good hotel. But the tissue are bad. They are use recycle one. Cause that I have problem with my allergic
Rezq Alfaleh (29/04/2017 02:10)
Wonderful hotel that we've been during last August 2016 , helpful staff, very cleaned room. I really recommended
Bangun Suryoputro (26/04/2017 11:38)
The hot water pool is incredibly nice. The room is clean and spacious. The room's balcony is nice. However, there is no bath tub in the bath room (deluxe room). The staffs were great, helpful, and friendly. It was a wonderful experience.
ayu kendiawardhani (23/04/2017 15:10)
They upgraded my room, they have a wonderful staff and excellent food. A beautiful swimming pool with warm water.
Willy Gunawan (30/01/2017 13:18)
great place, great staff, a bit expensive but worth the price
sandy pantow (22/01/2017 06:53)
Excellent service
Receptionist (Reza & Melsi) was friendly and even gave us free room upgrade to deluxe. We have dinner and breakfast at hotel restaurant and served well by Valent and team.
One lacking is room service disturbed our sleeping by knocked on our room in the morning to ask at what time we would like our room to be cleaned while we only stay for 1 night.
Overall it's all great, will come back to stay next time.
Rachmat fauzan (22/01/2017 04:14)
Very well hotel, friendly staff, good food breakfast. But one thing disapointment the slow check in, and 3 times calling no one answer it instead of robot hang up and want u to wait until 3 minutes waiting yet still no one hang up the phone..
juwita saptomo (01/01/2017 01:33)
The room is comfortable and the breakfast is good. The location is perfect if you want to visit spot around Lembang (the lodge, floating market, begonia garden etc). But if your activities in Bandung city, usually there is traffic jam at jalan Setiabudi.
Lita Tjahjono (11/12/2016 23:19)
Well, to be honest, Bandung is getting warmer. The ultimate reason why I love this hotel is because it's still cool up here! And the heated spacious swimming pool keeps making me come back. Feel the sense of swimming in between the lit stars when it's dark.
budiman gestapo (04/10/2016 12:23)
Cantik dan Bersih
Henry Erik Estrada (13/08/2016 15:18)
Great room and pool. Huge basement parking space. Service can and should be improved though
Edi NT (24/07/2016 01:34)
Would give this hotel 5 stars in rating. Very clean, lobby is beautiful. Comfortable location. Beautiful outdoors with heated swimming pool. They have upgraded my room, thanks for that. I am a proud member of Accor Plus (gold) and Accor Vacation Club. Recommended and will come back.
Jennifer Wanardi (23/07/2016 06:18)
Very comfortable rooms, most excellent & super friendly staff & the perfect location if you want to explore Lembang. 4-star hotel with a 5-star service. Worth the price! Definitely will come back here next time we visit Bandung.
Andi Gunawan (10/07/2016 06:40)
Nyaman dan bagus
Taufik SR (03/06/2016 06:58)
nyaman dan bersih
James Lesmana (19/03/2016 06:18)
I like this hotel location, it's a new hotel. But the hotel staff seems working without an Accor standard.
First we're not offered welcome drink as a standard for any Accor hotel.
Secondly, we find out our non smoking room smell like an ashtray. We ask the front desk staff at Le Club desk to switch our room, she answered the hotel is fully booked, but we appreciated she's offer for air freshner to reduce the smell. After come back few hours later from dinner at downtown, the room still smelly.... seems she forgot her offer.
Some of amenities are not ready to use for new guess. They not well prepared for next coming guess, even we've checked in very late.... about 8pm.
Shower bar not well attach to wall, minibar locked, safety box not reset yet.
And for the next day, they forgot to re-supply bathroom amenities such as bath soap and shampoo.
To make us continued feel not comfortable as an Accorplus member, they only gave us 30 min time for late check out request, not even for 1 hour !!!!
What I like from this hotel is, warm water swimming pool, the room nicely design, comfort bed, great breakfast, chic design at pool area.
Yulian Rizki Prananda (14/03/2016 00:30)
Great hotel with beautiful scenery surrounding the hotel. Need to wait until 0215pm for check in with small groups of people. Great internet connection. Very delicious breakfast and wonderful swimming pool. Good choice for family vacation.
Budi Irawan (03/01/2016 01:46)
Awesome hotel. Friendly staff, beautiful swimming pool especially in the night, cozy room. I got a room which has swimming pool view. The breakfast is great, so many options. Recommended!
ratih puspitarini (02/01/2016 01:25)
A good designed hotel. Quick response and helpful staff. The room was nice with free WiFi. Swimming pool was great with LED light that glowing beautifully at night. The spa has a great service. Food menu is great. Overall, this is a recommended hotel as far as I concern.