Komentar :
Felix Yung (27/05/2018 08:54)
Family and I stayed here after our wedding for 4 days. General experience was good, but a few issues impacted the stay. All in all, OK stay. Good for peace and quiet, but think there are other options offering better value around Bali.
Pros:
- Villa is nice and modern.
- Good size swimming pool and large rooms
- Staff were attentive and service was good
- Decent menu selection
Cons:
- Location is remote (good for peace and quiet), so fairly difficult to get to. Taxi / Grab / Go-jek drivers got lost on a few occasions. This means also difficult to get food if you choose not to eat Villa catering. Realistically nothing within walking distance from Villa and transport is a must.
- Hot Water / Water was not consistent in all rooms. Master bedroom was generally fine, but other rooms had issues with lack of hot water at times. On one occasion there was no water at all - but staff solved in half an hour once notified.
- A few air-conditioning units leaked
- Marketed as having free transport to Pandawa beach, but when we asked, they said they no longer had a driver and it would cost is 200k.
- Some portion sizes of food were a bit small
- Specific incident to our stay: Tea/Coffee is included in the breakfast. However this was not served to us after the first day. As such a few guests assumed the coffee pod machine was the coffee and used that instead. Upon check-out, a bill was raised for coffee consumed (we thought it was a reasonable to assume that because nothing was served, the coffee was available via the machine). After speaking to the Managing Director (located offsite in Hong Kong), she insisted that we still pay for the coffee pods, even thought she acknowledged the staff had made a mistake by not serving us coffee/tea at breakfast.
koko Anastassov (29/04/2018 04:18)
Very nice villa, the service is excellent, the staff is very nice and the villa is very clean.
Yudi Prasetyo9 (03/03/2018 08:43)
Very Nice