Komentar :
Petrus Tjandrasa (23/05/2018 08:48)
Nice old place. All the staff very helpful. Entrance is not impressive, smells like damp cloth, but reception, room, pool, restaurant, and bar are excellent. Not recommend to drive the car due to parking lot limitation and no vallet service provided.
nisarga lolage (20/05/2018 08:59)
I took king size bed. Room did not have a gallery. No ventilation. Bad smell. Manual controlled AC, No remote was provided. I was on a honeymoon trip. It was complete waste of money although I paid more for a better room. I won't recommend.
YC Chu (15/05/2018 11:31)
The location of the hotel is superb. The check in process was easy but check in counters are located on first floor instead of ground floor. I got a room without street view and no natural sunlight, really is quite depressing. If only they could have mentioned this clearly in their website before I booked my room. The breakfast was quite good, with plenty of choices from local Indonesian delicacies to continental breakfast. Staffs were all very friendly and polite. The reason I gave this hotel a 3 starsrating is because it's quite run down especially their bathroom and bathtubs with some stains due to the water quality and the fact that not all the rooms have natural sun light. Apart from these, it's a good place to stay with good location and kind locals.
Pinter Pandai Ilmu Pengetahuan Umum (24/04/2018 19:15)
Well situated at the Kuta Beach and 3 minutes walking distance to the Beach Walk Mall. The hotel is clean and staffs are friendly.
The hotel needs serious refurbishments: facade and room paintings.
One major suggestion is to cover the next door restaurant's roof with some plants and trees.
Roger Jobling (20/04/2018 15:05)
The location on the beachfront of Kuta Beach is excellent. A little thing but the international powerpoints on both sides of the bed to suit our Australian mobile phone charging is great. Shower and toilets are modern and easy to operate. Hot water takes time but works well after a minute. A 24 hour convenience store is located to the right of the hotels entrance for all else you wish to buy.
Beds were firm but comfortable. Bottled water is provided on the bathroom basin for cleaning your teeth or for drinking. Usually 3 x 1 litre bottles daily. The usually necessities, shampoo, conditioners, bath gels are fine. Tooth brushes and a 1/3 of regular sized toothpaste is provided.
Breakfast bar has a wide choice of hot and cold foods. Let down a little by presentation but tastes more than okay.
Public areas in need of some TLC and looking dated, albeit still clean.
Balcony view from side room I still see fabulous views of the beach, though spoiled a little by ugly neighbouring shop roofs.
Overall the sunsets are fabulous, the service is 4 out of stars and the price is good. It was a shame here like other places as According members we were not upgraded but overall it was a pleasant experience.
Stephen McCarron (31/03/2018 03:20)
Great bed, huge rainforest shower and the best breakfast in Bali. The Riva Restaurant has an amazing view & delicious food. Love the infinity pool too. This place is great.
A Google User (31/03/2018 03:20)
Great bed, huge rainforest shower and the best breakfast in Bali. The Riva Restaurant has an amazing view & delicious food. Love the infinity pool too. This place is great.
vaibhav choudhary (27/03/2018 09:23)
The beach view suite rooms are too good to stay. There was shower issue in my room but the hotel got the same rectified within an hour.. good staff.. nice breakfast spread and quality. Loved the experience!!
Abhradeep Maiti (24/01/2018 09:03)
Good location (right on the beach) and well maintained rooms are the good things about the hotel. Food and lack of information about check in requirements (carry the card you booked the room with) are the bad things. Some rooms need major fixations (one night it might rain and if there is a leak then the clothes in the wardrobe would all get wet, and then the hotel might try to charge you to dry the clothes). It is also surprising that they refuse to provide filtered water at the hotel bar, and a bottle of water costs more than a bottle of beer at normal prices! However, most of the staff are friendly, and will try to solve your problems if you ask. Rooms are spacious and bathrooms are clean. Breakfast buffet options are plenty, though taste could have been better.
Loredana Elmowy (19/11/2017 12:29)
Good Location Good Value Good Clientele Good food. Housekeeping dept needs work and someone needs to clean down the front of every door. Restaurant good.
Rami Shuraim (15/11/2017 03:23)
Clean. Great Staff. Location is perfect near restaurants and the mall. Not bad wifi.
Asanga Ranasinghe (22/10/2017 05:36)
Nice hotel, friendly staff and polite service. However, the Hotel didn’t do anything to make my wife and I feel special on our honeymoon. No champagne, chocolates or room upgrade. They just left a sad piece of cake in the fridge wishing us a Happy Honeymoon.
Sierra Weiss (08/09/2017 16:32)
Great location--right across the street from the beach, with tons of surf rentals out there. Rooftop restaurant, bar, and pool we're very cool. Dinner was delicious. There was live singer and musician that made it fun! Comfortable stay. The only downside is that a lot of the rooms are faced internally, so you don't get any natural lighting, which I like to have some even if you don't have a great view.
Benni Tedja (07/09/2017 14:31)
One of the Best hotel experience, love swimming pool and friendly staff. The only downsize is i couldnt get early checked in due to busy period and room wasnt ready. But overall i am satisfied. I recommend it
MAHESH BHOOT (01/09/2017 18:40)
Best Hotel. Great hospitality. Always eager to Serve , any time .Never deny. Great food. Friendly staff. Very good location, steps away from beach. Neat and clean. Swimmig pool on top. Enjoyed lot.
Piyoosh Pandey (26/08/2017 09:02)
Good Hotel. Loved the room. With plunge pool.. But it's not private pool. Great location bang opposite the beach.
Ghali Benkirane (02/07/2017 06:08)
The hôtel is nice, close to the beach. The swimming pool area is fine, but the photos are better. We had an high expectation. I think for the price we paid we could had a better choice. Even if, in the overall it is a good hotel.
nike tas (11/06/2017 21:53)
Nice n clean room, a location,friendly staff, good food, too me it's pure 5 star
Lorena Pérez (01/05/2017 19:57)
The staff at Kuta Beach Heritage Hotel is very welcoming. The rooms are big and so are the double beds. Everything was sparkly clean when we arrived. The only downsides: It's impossible to regulate the air conditioning and the room got very cold. There is a bar with live music every night so even if you have the window closed you will hear the music until late.
green apple (29/04/2017 02:11)
Staffs were nice and friendly, even remembered which room we stay in. Would've been better if the plunge pool rooms comes w a bath tub. Was quite weird to have the bathroom without a solid wall dividing the room as you can hear when someone flushes or make a dump lol. Not too glam or romantic if it is for couples.
Janice Y (14/04/2017 20:42)
Friendly staff, amazing breakfast. Lovely pool with a view. I wouldn't suggest staying in Kuta though - very touristy and a hostile environment to walk around in.
Alex Firdaus (07/04/2017 05:36)
Junior suite room is large. Room 307 has bathtub, balcony and sea view. Better than i expected. Service is great. We got a complimentary cake and fruits for our honeymoon.
dian puspita (14/01/2017 00:25)
The location right in front of kuta beach. They have rooftop swimming pool and we can enjoy sunset from the pool side.
The guest room have no window, bad air circulation.
The foods not special
Diana Dewi (23/12/2016 09:30)
Excellent, big comfortable beds, clean rooms. The breakfast has one of the best variety I've had or ever stayed in any hotels. Only thing was a bit warm in the breakfast area (the "big ass fans" which was literary what it is called weren't turn on).
Asides from that, its definitely worth the stay, location is next to the Kuta beach which is very accessible to the fun part of town.
Would definitely see myself staying here again.
John Wee (19/12/2016 00:46)
Good clean modern hotel. Excellent breakfast with wide variety. Just right outsidr kuta beach walk.
Khalid Djafaar (30/09/2016 13:38)
Staying here for 3 nights, great access to famous places like restaurants , clubs, mall, etc. We can go to the beach in walking distance. Literally walking across the road.
This hotel has various options for breakfast menu and all of them are delicious. Very recommended. All the staffs are nice, I even got a birthday cake for my wife because it's her birthday.
We stayed in a king size bed room with a tub. Nice wooden theme furniture. Unfortunately the tub's hot water isn't working well and the view is not very good, 2 windows, 1 side almost facing the beach (got blocked a little bit by some buildings) and 1 side facing a food court. And the parking lot for bike is in a basement, well it's okay but we don't get a parking ticket from the security so we little bit worried because it's a rent bike and anybody can access the basement parking.
But overall, it's a nice place if u wanna fell the hype and crowd in Bali, especially in Kuta.
4/5
Regards
Aditi Sodhi (25/09/2016 04:44)
Its no good if you are not staying in one of their high end rooms with a beach view. Its in a good location, the buffet spread is fantastic, the staff is welcoming.
We booked a normal room of their's, the view from the room was pathetic cause it faced the hotel reception, yes the windows faced the reception. We could never tell if its day or night in the room..
The elevator system here was bizarre. They give you two cars, one for the room and one for the Lift (?), apparently the lift doesn't function without a card. I mean why not, combine the two cards into one, this way you wont have to take care of picking up two things and managing two cards separately..
The experience here was average.
Maik Ter (11/09/2016 11:44)
Great hotel with amazing breakfast. Asian and western cuisine buffet. Lots of fruit options, egg station, great coffee. And in case you're Aussie: There's Vegemite available. ;)
Got a room upgrade with ocean view and small balcony. Super friendly staff with most of them having good English skills. Security guard at the entrance.
Lots of bathroom amenities including toothbrushes, hair dryer and other stuff. Some rooms have a bath tub.
Wi-Fi is available through out the hotel. (For the geeks: only 2.4 GHz, probably n standard, unencrypted with captive portal, better use VPN). There's a really nice swimming pool with loungers and a bar on the top floor.
Huge thanks for the friendly service.
So why only a 4/5 rating? The sound proofing isn't good. The Kutabex bar with live music next door can be heard at night. For me it's not a big issue, but others may go to bed before midnight and find this disturbing.
Hints for quiet rooms:
Try to get a room that is at the South side, as there is only a Starbucks and pizza hut, which probably don't generate noise at night ;)
Please note that the tours offered at the tour desk are only private tours with a driver. Tour guides are not included. I learnt this too late, because I didn't asked before booking.
Still, I enjoy staying here. Especially because of the friendly staff. It is a calm place in busy Kuta.
joni musa (06/08/2016 10:45)
Can i come there from kosovo and how is the price can i talk in englisht therre in bali
Bipashyee Ghosh (05/06/2016 06:42)
Good rooms. Friendly staff. Massive breakfast. Nice pool area. The only issue was that both nights I stayed there, there were some sort of repairing work going on in the floor above. Someone was beating the hell out of the wall with a hammer. On second night, I brought it to the attention of the hotel staff and it was dealt with in about 15 minutes. To compensate for this, the hotel offered me free drop off to the airport.
Anubhav Palta (20/05/2016 02:42)
It was wonderful experience rooftop bar and view is awesome, we had some issues but sushi one of the manager looked after it very well thanks to her and other staff members for a pleasant stay bar whira onka and joshua did a great job
At last but not least lobby staff
Big thanks to sushi
Ariq ze gamer (29/02/2016 07:06)
Nice hotel!
Its on a very strategic spot and also good service.i like the rooms theyre comfortable.
But be preapared for the noisy nights especially for the holiday seasons.i also like this hotel for the good connection wifi and also good connection on indonesian sim cards around the hotel
Gard Karlsen (21/01/2016 08:20)
We stayed at Kuta Beach Heritage Hotel for a couple of days in August 2015. We booked it as it seemed like it had a good location and the price was pretty decent. We took a taxi from the airport to the hotel and it didn’t take that long and it cost 120.000 Rupiah.
Check in was pretty fast and it seemed like I had managed to book a twin room but the guy who checked us in managed to switch it to a king-size bed room.
We got room 116 located on the same floor as the lobby. The room was surprisingly nice upon entering – wooden flooring, light walls and decent size king-size bed. There was a big flat screen TV on the wall, a desk, a holder for a suitcase and also a furniture that seemed to be like an old school suitcase. When opening the top of this it contained a water boiler, water, cups etc and the bottom part had a fridge with a limited selection of drinks. WiFi was included and worked pretty well.
The bathroom was partially integrated in the room – the two basins were separated from the room with only a curtain and two mirrors – the toilet and shower were in two separate cubicles with frosted glass to give some privacy. There also a good selection of amenities including tooth brush, loofah, comb etc in addition to the standard shampoo, conditioner and shower gel.
We did have some problems with the room. My wife was not that happy with the “signature scent” that was used in the room and the aircon seemed to be locked at freezing no matter how much we played around with it. But luckily there was a decent duvet so we managed to stay warm at night.
The hotel has a pool on the top floor of the hotels with a view to the beach on Kuta – it was great to relax there with some drinks in the afternoon while enjoying the view. The breakfast is also served here and it was only like 100.000 Rupiah (about 7 USD) for the buffet so it was absolutely worth it.
The location of the hotel is good. It is actually on the spot of where one of the first hotel in Bali was located but nowadays you are right in the middle of the Kuta beach area. Hard Rock café and hotel is right next door and there are coffee shops, convenience stores and restaurants all around. You are also within walking distance of Kuta beachwalk shopping center and the beach is right across the street.
I was surprised by this hotel – I thought that it would maybe be a bit worn down due to the central location but it turned out to be a pretty decent hotel with a great location. So if you want to stay right in the middle of where it is happening –this is absolutely a hotel to consider.
Ken Chian (17/09/2015 14:36)
The location is very good with many small restaurant around it and access to the beach is just a few steps away.
BUT! The service staff working in the hotel just know how to smile and reply all yours complain or feedback with a smile and do nothing to it.
Why this hotel get a good rating because Accor took over. Guess the pervious management screw up and lost it profit. But Accor took over it and didn't change the staff there.
I will not even recommend to my most hated friend!!!