Komentar :
Anaïs Labaizi (28/03/2016 02:40)
Thank you for my perfect holiday! I wanted to go to Bali for so long and Mina and her team made this experience the best. The accommodation I stayed in had an incredible view on the sea, all the staff were here for me and everything I asked. People spoke English which is a plus if you don’t the language at all like I did. The team at One2Surf helped me rent a scooter, recommended me places to go out and eat, and were overall really helpful. Mina gave me advices on surfing and also arranged a surf lesson for me with the most patient teacher! All of this for a very affordable price. There were other services like trips to the other Islands (like Lombok or Nusa Lembongan), Bali tours, yoga lessons… but I couldn’t enjoy them because of lack of time.
They can definitely be trusted, and if I ever come back to Bali I would go to them with no hesitation. Would recommend to my family and friends and everyone who wants to stay in Bali and surf!!!
Mirien Kurumi (22/03/2016 03:18)
Very good organization and everything went well! In my opinion Mina was very friendly, helpful, lovely and flexible with everything! I had some troubles/delay with my arrival, but she managed it to let everything run smoothly, so that there was no problem at all. She is also very open for every questions I had, especially because it was my first time in Bali! Also the other stuff members of One2Surf were really nice as well as helpful! I actually booked the full program including home stay, bike rental, surf lessons, Lombok tour. I was or still am very satisfied with everything and I will book with One2Surf again since I think they are very reliable! Thank you again for everything, I really appreciated it!
Oh and a little tip for girls who might going to visit their office: they have MB and OY bikinis there!! They were actually not that expensive compared those I found in Lombok (around 100.000Rp less) !
Sarah Katz (06/03/2016 13:07)
The owner, Mina, promised me a refund due to my allergic reaction due to mold in the villa we rented from her through AirBnB. Mina was originally very gracious, and refunded us some of the nights, but did not refund the full amount she told us she would. Mina has been very rude, accusatory, unprofessional, and flat out mean since then, when I asked for the full refund she promised and she acknowledged she said she would give. She accused me of lying about my allergy. I am extremely disappointed that she went back on her word and how mean and accusatory she has been in handling this situation. The other people we meet through One2 Surf Bali were very kind and our time was completely soured by Mina.