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About Lenovo Service Center Yogyakarta

Lenovo Service Center Yogyakarta is located at Ruko Yap Square No. B8, Jl. Simanjutak, Terban, Gondokusuman, Terban, Gondokusuman, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55223, Indonesia. They can be contacted via phone at +62 274 2921304, visit their website www.lenovo.com for more detailed information.

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Item Reviews - 56

Doni Imam Sahid

" Fast solving service "

07 October 2020

Agus Arif

" A one man show service but has enough competency in explaining the troubles of my computer "

18 September 2020

Fajar Andhika

" Fast service "

12 August 2020

Harun A.Rosid

" Yo the place was lit. My laptop got shut down all of sudden the other day. Went there brought the receipt. Took only 30 minutes and it apppears their CS is trained for troubleshoot 101 "

16 July 2020

Gusti Bagus

" A kind and speedy service "

30 November 2019

Andy N

" Fast service 👍 "

27 November 2019

Prima Dita Hapsari

" Cozy place, friendly staff "

15 June 2019

Fadilah Rahma

" I love the service here. Even though the place is quite small and located along with other store in an area but it is ok. When your Lenovo laptop or product is broken just directly come there as they will check online whether you still have time guarantee or not. They will give you update via message, and give the link to you to see the price and the update progress or your product so you dont need to ask manually through whatsapp if you concerned with the progress of the products "

25 February 2019

Hitam Putih

" It is a nice place to repair your lenovo laptops, especially when your lenovo is still under guarantee. They will also help you even when your guarantee is international guarantee. My laptop needs motherboard and keyboard change after 1,5 year using, and now it is working like a charm. Thank you! "

24 January 2019

Astika E

" at first, I was reluctant to came here, since there are so many bad reviews, but after went to two service place and they both recommended me to go to official lenovo service center, I came here. Hmm, first impression is not all that good. The customer service is bad, the staff is so uncommunicative, maybe its my luck that I got the one who seems like he hate the world and all the peoples in it, because when I saw this other staff right beside he's not as bad as him, at least he smiles, you know. But the one who handle me, he's not really all smiles and sunshines. When I tell him the problem with my leptop, I doubt he's even listening, he's just nod his head and murmured "hmm..." And when I tell him which key that is disabled he didn't even check that. Dude, I mean how do you know what the hell is wrong with my leptop, if you didn't even check what's truly wrong. He said that they had to replaced them, I actually kind of scared they have to take apart my leptop I mean there are so many complains here that their leptop got worse when they replace the spare part. I just hope that you guys took really good care of my leptop, then you can reclaim your credibility (except the service, obviously, its already proven). If I got a good outcome I'll upgrade the ratings eventually.
*edit: my leptop got repaired pretty fast, it doesn't take one week actually, already test it and it works good "

18 December 2018

Rindang Maaris

" Lumayan lah. Tp kadang kalo tanya kondisi laptop balesnya lama "

09 October 2018

Anynomous

" Not recommend at all as a service center, problem with program, but the solution is change the motherboard? Not make sense at all "

30 August 2018

Astika E

" at first, I was reluctant to came here, since there are so many bad reviews, but after went to two service place and they both recommended me to go to official lenovo service center, I came here. Hmm, first impression is not all that good. The customer service is bad, the staff is so uncommunicative, maybe its my luck that I got the one who seems like he hate the world and all the peoples in it, because when I saw this other staff right beside he's not as bad as him, at least he smiles, you know. But the one who handle me, he's not really all smiles and sunshines. When I tell him the problem with my leptop, I doubt he's even listening, he's just nod his head and murmured "hmm..." And when I tell him which key that is disabled he didn't even check that. Dude, I mean how do you know what the hell is wrong with my leptop, if you didn't even check what's truly wrong. I was actually doubting if the problem is the hardware since the problem came right after windows 10 upgrade, and all the tree keys of my keyboard got disabled simultaneously suddenly. But he said that they had to replaced them, I actually kind of scared they have to take apart my leptop I mean there are so many complains here that their leptop got worse when they replace the spare part. I just hope that you guys took really good care of my leptop, then you can reclaim your credibility (except the service, obviously, its already proven). If I got a good outcome I'll upgrade the ratings eventually. "

24 July 2018

Anynomous

" Lack of device to check my device was like, meh "

26 June 2018

Julian Texas

" Mntep "

30 May 2018

New1 Sofyan

" Layanannya oke,keren.ramah tamah pelayanannya "

28 May 2018

Revita A. Rizky

" Gak ada. Tempat udh tutup "

28 May 2018

Muhammad Syaiful Rohman

" Benarkah bisa service hardware? "

17 May 2018

Abdul Latif

" lumayan lengkap "

10 May 2018

David Tj

" What a service center in the city. "

29 April 2018

Ach Basuky

" Fake address "

28 April 2018

Xfriend Aan

" No respon "

13 April 2018

Argha 261

" maaf mau nanya,Apakah laptop lenovo ideapad 100 15IBY dapat di instal windows 7 dari win 10 ? soalnya sy instaal error error terus,mohon arahanya "

12 April 2018

Andre Santoso

" Staff sedikit dan penanganan trouble tidak terlalu cepat. Semoga ke depan dapat makin ditingkatkan pelayanannya. "

07 March 2018

Lily El Ferawati

" a good place "

21 February 2018

Lely Epuns

" Ok "

14 February 2018

Cezio Darwin

" Tutup tidak sesuai dibilang tutup jam 9 ternyata jam 7 sudah tutup "

16 January 2018

Efri Sopian

" Maaf kalo boleh tanya,, kalo ganti touchscreen Lenovo vibe shot brapa ya? "

15 January 2018

Kamil Yuliana Sidik

" Lengkap Utk perbandingan "

14 January 2018

Alfrets 2503

" Place of laptop "

17 December 2017

Anynomous

" Lenovo service center "

17 November 2017

Taufiq Riyadi

" Service "

23 August 2017

Juli Yandika

" Lantai 4 Plaza medan fair "

02 August 2017

S Rie Espede

" Tempat ini tak bs klaim garansi smart phone 😑 "

29 July 2017

Ilfat Isroi Nirwani

" Good service and fast respon "

22 July 2017

Bangkit Pradana

" Good services "

15 July 2017

M Ari Syahputra Sandan

" Good service "

21 June 2017

Wildan Fanani

" Kampret yg angkat telpon gak ramah banget!! "

25 May 2017

AWs Solution

" Menyediakan berbagai macam jenis dan model Komputer, baik Laptop dan All in One dengan Kualitas dan Grade yang sempurna dan bergaransi resmi Lenovo Indonesia.

Dengan layanan sales dan Aftersales nya yang ramah, cocok bagi anda yang sedang membutuhkan komputer personal maupun officer dan perusahaan. "

24 May 2017

AWs Solution

" Alamat toko nya berada di Lippo Karawaci, e center. Tolong di pindahkan segera. "

13 May 2017

Roni Irawan

" Karna sayah suka tmpat inih "

09 May 2017

Anynomous

" servise centre hp lenovo di jogja dmn ya? ak muter muter ramai sm urip sumoharjo ga ketemu padahal google bilang dsnaa "

02 May 2017

DAGAS 07

" Eee maaf y klo boleh nanya ,klo ram leptop dicabut terus di pasang lagi ko g bisa nyala lagi y ,saya pasang dah bener sesuai slot y ???? Mohon bantu "

30 April 2017

RohmanFit

" di lenovo service center jualan spare part ga? "

28 April 2017

Anynomous

" mau tanya kalo servis ic audio lenovo A6000 berapa bayarnya dan butuh berapa lama nunggu nya terima kasih... "

27 April 2017

Frederik Kanitz

" at the beginning they told me that it will take about three weeks to get my laptop repaired. The broken part was the fan. The process of repairing a fan takes 5 minutes according to several YouTube tutorials. After postponing the estimated time of arrival of the new fan several times, it finally arrived after TEN WEEKS (instead of three weeks). It seems like it was repaired well directly after the fan arrived but the intransparent processes in the background were ridiculous.
One day after 9 and a half weeks I received a call by a Lenovo employee who said that they found out that my screen is broken, not my fan. The next day I went to the office and they told me that my fan is broken (not the screen) and that the call was a confusion. There seems to be no communication within the company. At the end I waited 10 weeks until the new fan arrived.
BAD SERVICE. "

20 April 2017

Anynomous

" Lenovo Thinkpad x240 yg awal masuk nyala displaynya. Setelah cancel service display ga mau nyala. Alesan dri pihak Lenovo service center Jogja kena mainboardnya. Penasaran dg alesan mereka (krn pada saat masukin service Lenovo Thinkpad x240 nyala) sy bongkarlah sendiri dan ternyata sy banyak mengucapkan terimakasih krn pengerjaan TIDAK PROFESIONAL ( banyak trdpt isolasi buat merekatkan spearpat yg tdinya sblm sy masukin bersih, serta ada bagian spearpat yg hilang). Sewaktu sy komplain pihak Lenovo service center tidak memberikan solusi: (1) sy menanyakan supervisor/ manager store ada di toko ga mb? (Sy tanya sama bag. CS dijawab CS supervisor/managernya tidak di store) CS masuk ke belakang untuk memanggil teknisi (20menit kmd keluar kalau teknisi lg makan kata bag.CS). Sy menunggu 37menit kmd teknisi datang, stlh trjdi perbincangan sy menanyakan supervisor/ manager toko kpd teknisi. Teknisi tlnp pakai tlpn bag.CS ternyata supervisor/manager ada di toko (bag.CS berbohong) (krn sy menanyakan lisensi kalau service center Lenovo ini memang resmi, menunggu hampir 1jam tanpa kejelasan yg pasti. Sy menanyakan lg ttg lisensi keabsahan service center tidak jg ditanggapi). (2). Krn pelayanan yg tidak profesional dri pihak lenovo service center Jogja (tanpa menanyakan ada yg bisa dibantu lg mas?) malah pada sibuk buka internet (muka teknisinya sudah salah tingkah, dari tekstur sorot mata, raut wajah, bahasa tubuh dia tidak berkata yg sebenarnya). (3). Sy pun berpamitan dg berjabat tangan dg teknisi yg menangani Laptop lenovo x240 sy. Dan tangan teknisi saat berjabat tangan dg sy gugup.
Note: sebelum memasukan service barang elektronik apapun it sebaiknya kita sbg konsumen harus mencatat dan memotret apa aj yg ada didalamnya (spearpat plus type dan serial number)
supaya tidak terjadi hal-hal yg tidak diinginkan. Terima kasih, semoga terjadi perbaikan kinerja profesionalitas di Lenovo service center Jogja 👍 "

29 March 2017

TITO Djunaidi

" Baru tau klo ada sc lenovo dsini "

24 March 2017

Shrie Spdme Sugianto

" Tempat ini bisa untuk klaim garansi smart phone ga ya ? "

04 January 2017

Anynomous

" Untuk sesama penguna lenovo..
Sudah pernah mencoba cek nomer telf dibuku garansi..??
Bisa ditelf kah... "

19 December 2016

Nabilla Dwi

" Mau tnya ic trmsuk dlm gransi g "

10 November 2016

Arso Mail

" Bisa service? Info kurang lengkap "

06 September 2016

Anynomous

" Maaf mw tanya kenapa kok Lenovo A6000 SE saya sinyalnya lemah dan imei bukan aslinya setelah bootlop dan flashing "

01 September 2016

E.RYD Enjoy

" mau tanya ganti lcd lenopo vibe x2 berapa biayanya ada goresan hitam di karnakan jatuh makasih "

14 August 2016

Anynomous

" Mau tanya .. Kenapa lenovo a 7000 plus saya susah sinyal ya??
Padahal kartu Perdana di pakai hp lain lancar Jaya... Minta infonya "

10 August 2016

Hosy Arief W

" Mohon di hapus karena alamat ini sudah tidak ada di lokasi yg dimaksud "

20 July 2016

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Working Hours :

  • Monday 8:30 AM – 5:00 PM
  • Tuesday 8:30 AM – 5:00 PM
  • Wednesday 8:30 AM – 5:00 PM
  • Thursday 8:30 AM – 5:00 PM
  • Friday 8:30 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday Closed