About The Premiere Hotel Pekanbaru
The Premiere Hotel Pekanbaru is a lodging, located at Jalan Jenderal Sudirman No.389, Simpang Empat, Pekanbaru Kota, Simpang Empat, Pekanbaru Kota, Kota Pekanbaru, Riau 28121, Indonesia. They can be contacted via phone at +62 761 7891818, visit their website www.zhmhotels.com for more detailed information.
Susanto Ong
" nice hotel, but several part of in this hotel dirty just like less cleaning. restaurant waiters too busy talking each others. "
20 May 2018Feni Sukmawati
" The hotel facilities is good. Breakfast menu is vary and taste good. The room is clean and comfortable except the towel seems old. I think it's time for hotel management to renew the old towels.
02 May 2018The service from the frontdesk is not very nice. Front desk staff and concierge wasn't friendly at all.
This hotel need a friendly people in the front to make customer experience better. "
Pradina Kurnia
" I got executive deluxe room, and it's spacy. Not the huge one, but spacy enough. What I love the most : THE BATHROOM. I can be cranky if related to bathroom. But I love this one. The design, the bath tub, the glass wall separating the tub and the bed, I just love it. Ohh, and you can get free unlimited access to executive lounge if you stay in executive room, also they provide free airport transfer "
26 April 2018Rizka Hardiyanti
" Nice place to stay while in pekanbaru. There are many kinds of foods for breakfast... You can try so many kind of indonesian foods. The rooms also comfortable and cozy. The services also good, but you have to deposit IDR 300 when the first time arrived, although I already paid it online via trave**ka, I still need to deposit. "
25 April 2018Siscaria V Simamora
" I stayed here 3 nights for my business trip. Room is big and my bed and pillow also comfy.
22 April 2018Wifi sometimes disconnect and took times to connect to wifi for login.
Breakfast have many varieties but during 3 days they have served same menu everyday.
The egg station staff on the second day also not friendly, i was asking for omlatte with cheese and mushroom but he said no mushroom today which is i got yesterday. Third day with the same person no cheese but mushroom is there. He said today no cheese, it seems no SOP for the quality of the service.
On the third day, my room hasn’t vacumm yet and the houskeeping came while i still had lunch so i asked him to come again but till night no one come.
The reception also didn’t know the product very well, i called reception at night and asking to extend my room using Kartini price which i said 539 something but he said on the phone there is no price like that only 559 rupiah, then i said fine just extend me. He talked like he very sure for what he said.
Then i found out that the price 539.900.
The receptions on the second day also not friendly, when i stand in front of the reception desk. They just keep silent and i just watch them. There is one guest only with 3 persons there and no one asking, and i saw Tripadvisor excellence.
Gosh..
And the same thing i got on the 3rd day when i want to pay my bill and extend my card and no one ask even when i said i need to extend my key they just keep busy with 3 persons there and only one guest.
4 stars hotel just like 2 stars hotel in giving a service to their guest. "
Philip Ho
" I love the room air-conditioning! Room comfort is standard. Recommended. "
12 April 2018Shabrina Anggraini
" good service, near from city center, and nice room "
26 March 2018Kurnia Lesandee Adnan
" Good place, great rate but the room smell of smoke even in non smoking floor "
17 March 2018KAF Travel
" Friendly staff and really good Lupis for breakfast, clean room "
01 March 2018Kris Rasta
" One of the premium hotels in Pekanbaru. Located in city center. Excellent room, great services, plenty of choices for breakfast, but don't expect for western. Great gym with a view, cool swimming pool. "
11 January 2018Alexander Titiahy
" Good place, clean hotel and good services. "
01 November 2017Ktutardika Julistyawan
" A relatively new hotel in Pekanbaru under Grand Zurri group management. The hotel is clean and serves great variety of breakfast. Room rate is quite affordable.
27 October 2017The staffs are friendly but they only provide 1 key for each room. So if you with a partner you have to go out together otherwise you or your partner have to ask the staff to help you get to your room floor. "
Ary Saputra
" The ballroom is spacious. Event held there was carried out decently even though there were some small hiccups along the way. "
08 October 2017Jayme Nery
" Very good budget hotel for business trips in Pekanbaru.
05 October 2017Friendly staff, good food, reasonable breakfast.
Competitive prices.
A good option in Pekanbaru! "
Zulkifli Ismail
" Reception n waiter very good. I like the room, reataurant n lobby. CLEAN n Comfort "
22 September 2017Bayu Smaratio
" Strategic location in pekanbaru but for street view rooms is not very comfortable as you could hear traffic noise coming from the street until late in the evening. Other than that the bed is comfy, air con is fresh, water heater is good and the utilities complete. "
08 August 2017Putra Panani Saumin
" Nice view to RTH Putri Kacamayang. Food was good. But, you needs card to use lift. "
15 July 2017Julia Hardy
" Love the atmosphere but breakfast are too heavy "
12 July 2017Rangga Dasa Cipta Noor
" 5 rated overall, good bedroom, good facility (pool, spa, gym, sauna etc), but for foods and beverages are so so .... "
13 June 2017Meilana Hidayah
" Good wifi. Comfort room. Good service. Expensive deposit IDR300k. Near government office area. Near plaza citra. Food I've no idea 'cause my stay for room only. "
12 June 2017Fikri Erry
" Nice place, strategic location, very confort guest room and excelent food, specially for early breakfast (sahur) "
08 June 2017Abraham Ara
" Room neat, service verybgood, and very close to airport "
16 May 2017Rizki Baihaqi
" The Premiere Pekanbaru Hotel is a part of famous Grand Zuri Hotel Group. Well known for its great services, neat bed room and clean bath room. The foods for breakfast also delicious. Located in the center Pekanbaru city, it's easy for us to access whole city from this hotel. "
03 May 2017Bambang Haryanto
" Ok lah hotelnya "
14 April 2017Jk Ferdi
" Suit,cozy clean and tidy..In the middle of town "
01 April 2017Ozie Zie
" Ok n room lumayan "
03 March 2017Maman Permana
" Affordable hotel with good facilities, not far away from airport "
09 February 2017Agus Himawan Dwi Raditya
" Its cozy hotel, near several office, but bit far to the central place of food "
27 January 2017Marnu Life
" Good place, Good friends, Good ambience "
23 December 2016Junglee Lim
" Its a little run down and room is musty. Phones not working. Staff lacks urgency "
19 November 2016Beni Desrizal
" Bagus "
19 August 2016Ryan Amrulloh
" Good service, fod meeting apointment and Corporate Event, nice for MICE "
04 August 2016Willy Agung Wicaksono
" The best breakfast, comfy room and nice sauna. "
14 July 2016G F
" One of the best hotel in Pekanbaru
29 June 2016Located at center of pekanbaru
Relative good parking Area
Easy to find alternative food surrounding hotel (Jl Sumatera) "
Anggy Trisnadoli
" Nice view from room,
18 June 2016Love their various menu on breakfast,
Let's grab all you can eat package on Saturday Night "
Emyan Alras
" mantap "
10 June 2016Rico Chandra
" You must order a pasta in here and steer away from the protein. They take so long to cook and when they serve it, it's ice cold. The protein is as dry as Kalahari. But the pasta, it's very excellent. "
19 February 2016