Gleneagles Hospital
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About Gleneagles Hospital
Gleneagles Hospital is a hospital, located at 6A Napier Rd, Singapore 258500. They can be contacted via phone at +65 6473 7222, visit their website www.gleneagles.com.sg for more detailed information.
Mehthab Hyder
" Doctors and nurses are very helpful. Hospitalisation services are the best(including food). BUT too expensive for everyone. Best Hospital for people who are covered under Best Insurance plans. "
04 May 2018Rama Kumar
" High tech hospital very clean but fee are very expensive, only for rich people. But nice hospital
18 April 2018There are two Food courts enjoyed the 🥘 food "
Shoyaib Forhad Meem
" Located next to Singapore Botanic Gardens and close to the heart of the local shopping district, Gleneagles Hospital provides a wide range of specialist, diagnostic and imaging services. This 258-bed hospital houses an extensive range of medical and surgical specialties including oncology, cardiology, liver transplant, gastroenterology, orthopaedic surgery and sports medicine, and obstetrics and gynaecology. Since 2006, Gleneagles Hospital has been accredited by the Joint Commission International (JCI), an internationally recognised standard for patient and staff safety, thus reflecting the organisation’s commitment towards quality healthcare. "
26 March 2018Manami
" There’re two food court which open to public and two coffee shop (deli France & kaya toast). But the eating area is not so big and hard to find the seats sometimes...
30 January 2018Guardian is located at the medical centre so you can buy something there.
At the lobby, the children can enjoy watching some fishes inside the aquarium:)
For me, I always feel the aircon is strong so some people might be cold at this hospital so it’s better to bring a Long-sleeve shirt or cardigan especially when you are sick. "
Jenna D
" Friendly and helpful nurses but waiting time can be long. Waited an Hour at A&E to see the doctor, another hr plus to see the specialist. Hospital was fully occupied so i was being transferred to Mount E novena, which the whole duration took 6 hrs from time of registration to settling down in my ward. "
18 January 2018Andrew Ng
" Cleaniness is good. But service and communication is horrible. My dad was hospitalised for an injury to his spine. Of the three days my dad was in there, the doctor did not attempt to even contact the family on his condition. Supposedly arrange for a meet up with the doctor on the third day morning, yet, the doctor was late for a good 2 hours. Communication by the nurses were also poor. Inform us to collect the medication at the medical centre. but it was actually at another clinic. Even for the discharge procedure, nurses take their own sweet time to process. Was told by the doctor to discharge since 11.30am. We left the hospital only at 2.30pm. Last but most importantly, my dad is not even in the condition to move about, but yet the doctor tells us there is no difference between going home and staying in the hospital? Those who wants to go Gleneagles, please think thrice. "
08 January 2018Donald M
" This hospital has great outpatient clinics. Since this hospital is very crowded, you’ve got to make sure to set up an appointment prior to your visit. Appointments can be made up from several weeks to several months in advance.
01 December 2017The building is a bit old in construction but still well maintained.
They have great food court at the ground level but in badly need of more seats.
The most professional hospital brand, but it means the cost is not cheap also; this is a very expensive hospital; they have good doctors but you’ve got to pay for it.
The hospital has good site, but parking is a big headache and isn't cheap either. "
Chili Pedi
" Kind staff, good hospital. Albeit a little on the old side. Parking is exorbitant though. "
14 November 2017Anuj Sahai
" It is not a hospital!! made to pay $70,000 for a simple hand fracture!! Without any notice, the doctor conducted all kind of test and ICU stuff and they relented only when we told them - don't have insurance - then promptly discharged. Disgraceful attitude of doctors - admin staff was very helpful though. "
23 October 2017See Lynda
" We were at Gleneagles Hospital today as my husband had cataract surgery.
12 September 2017The concierge ,Mr Muhammad Chan came up to our room with a wheelchair to pick my husband to the taxi stand after his rest from the day surgery, was a very helpful staff.
He not only did what he normally do, but he went all out to book a cab for us as i was queuing for a taxi to take us home.
The queue was quite long and my poor husband was sitting in the wheelchair ,exposed to the fumes of the passing taxis and evening sunlight which was detrimental to his newly operated eye.
Mr M Chan took the initiative to ask if he could help booked a taxi for us.
I was so grateful to him.
Kudos to him and also to Glen Hospital for having such a dedicated staff.
Thank you so much Mr M.Chan. "
Boon Hian Tan
" The nurse were friendly but the customer service team are the worst. Asked the front desk to put us on a waiting list for single bed rooms when we were registering for admission, and they said ok ,only to find out that they totally forgot and hence, after my dad's operation we had to be placed in a 2 bedder room. Told the receptionist about it and they say that they will try to accommodate our request and put us in front of the waiting list due to the failure in communication with the front desk at the ground floor and them at the 8th floor. Then, during the evening, when we asked if there are any vacancy for single bed rooms, the service personals told us there was a waiting list and we will have to be in the queue again. Is this a joke?? Do they actually put a note noting that the patients are waiting for single bed rooms or has our request simply fallen on deaf ears of the service staffs and they are just giving us perfunctory answers. Treating us like fools.
22 August 2017We requested for a single bed room is cause the rooms will have a sofa for my mom to rest in while taking care my dad. My mom had to sleep on the chair which result in great discomfort and body aches due to her age.
Will never come back here again. Worst hospital service ever. "
Wibisana Jusuf
" Great outpatient clinics in this hospital. Since this hospital is very crowded. Make sure to set up an appointment prior to visiting. Appointments can be made up to several months in advance.
28 July 2017The building is a bit old but still well maintained. Great food court at the ground level too but in serious need of more seats "
Oneplus Lee Yi Kah
" The most professional hospital brand, but meaning the cost is not cheap also. "
14 July 2017Oliver Duric
" Cannot recommend ER room. Friendly but not the most competent for small things like middle ear infection. "
26 June 2017Chi Ngai Lo
" The doctors are ok but other services are rubbish. Keep giving me wrong bills, serious mistakes. "
20 June 2017Khalidkusuma Khalid
" Not enough beds . Had to wait for nearly 4 hours to get confirmation on beds and i got a 2 bedder. Requsted for 4 bedder for a day stay. Get prepared for the $$$$ as it is very expensive. If you are waiting outside Operating theater for your loved ones, prepare to stand for a couple of hours before you csn get a seat. Its always packed outside, not enough seating capacity. I would suggest if they could arrange for a waiting room with facilities like television, coffee tea dispensers etc. Only immediate family members should be allowed as i can see overseas patients family members occupy the whole area of the lobby outside the operating theatre. Management should look into this. "
28 April 2017Snigdha Sinha
" Overall experience - I went in the Accident and the Emergency section and it took them 5 hours!!! There isn't enough room to even wait. AND It's VERY expensive! It would have been faster and cheaper to fly to India and see the best specialist!! (NOT KIDDING YOU!)
24 April 2017Staff - The interaction with the doctor was also just about okay, nothing to write home about. The nurses though were excellent!
Parking - A lot of people have commented about the problem. I went in a cab so I can't say much but I did hear people coming in and asking about parking. Also, I saw that just for valet service, they charge $10. "
Ferry Wijaya
" Often come here and very comfortable hospital "
15 April 2017Jeslyn Lim
" Was visiting and was pleasantly surprised by the friendly and super helpful service staff at the lobby reception. They were all smiles. Great job! "
14 March 2017Waseem Yusaf
" Good location but difficult to find parking. Very expensive hospital, good Doctors but you pay for it. A&E service is very ordinary "
22 February 2017Dylan Tan
" The parking is big headache and isn't cheap. The place are always pack with people. Even the food court seems to be pack. "
08 February 2017Renhui Lee
" Old but well run. Carpark gets very crowded in the day. "
22 November 2016Hans - Joachim Grüning
" I stayed at gleneagles hospital for seven days. I was glad to be in the hands of the nurses from station 9 east and of Dr. Desmond Wai. They all have been so kind and cared me on 24 hours a day. Dr. Wai and also the nurses have been so competent and professional and they also have been very relaxed. Their is a very good atmosphere on the station and the most important reason of my healing Is the whole team and Dr. Wai. Thank you for all. "
25 October 2016Mohawk Leopard
" Horrible, they lie to me about changing room for someone else, and end up I had to stay in a room with some crazy person. When I told them that I needed my rest and ask the person to keep quiet, they told me they cannot do anything about it. Furthermore, when I changed room, I told them that the toilets were dirty and had to tell at least 5 nurses before someone came to clean it up. "
03 June 2016Tareq Salahuddin
" Living donor liver transplant is performed in this hospital at Asian Centre for Liver Translaplant. "
12 January 2016Adrian L
" Here for a health screening. Pros - food and drinks provided. Cons - Long waiting times for each test. At least 2 hours wait for all to be completed.
24 November 2015Parking is insanely expensive at $4 per hour "
Wilson Tan
" Just checked out this afternoon...
22 November 2013room - stayed in a single room but because all single rooms were full I was upgraded to a superior room. The temperature must have been set at 18 deg C or less and not feeling too well (which is why I was in the hospital to begin with) I complained about the cold. To my disappointment, the room did not have any thermostat control at all but was chilled by a central aircon. To make matters worse, the blanket on the bed is worse than the worst of Chinese budget airline blankets - it seemed like a cheap wafer thin cotton blanket! I woke up in the morning with a running nose - for a person who hardly gets a cold.
service - staff communication was at best very basic. I was not told when I would be wheeled down for my medical procedure. The porter suddenly showed up with the wheel chair and announced that it was time to go down. No warning of his arrival, leaving me with no time to pack up and change for the medical procedure.
all in - an experience no better than a second class subsidised government hospital. "
Joshua Redford
" The care was average--not exceptional, but nothing to complain about. I took my friend there. What was unacceptable was the bill. She had to stay overnight and I covered the cost for her because she doesn't make a large amount of money. For a very simple procedure (draining a cyst), they kept her overnight and charged me $7000. Either they charge too much or they scammed me with an inflated bill. It took me 2 months of budgeting to pay that credit card charge off. I'll die before I seek medical treatment in Singapore again. "
25 October 2012