Duo Nini Laundry Pte Ltd
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About Duo Nini Laundry Pte Ltd
Duo Nini Laundry Pte Ltd is a laundry, located at 116 Telok Kurau Rd, Singapore 423802. They can be contacted via phone at +65 9838 5355, visit their website duoninilaundry.com.sg for more detailed information.
Gin Pistachio
" Was rushing for ball, tried using their express service, waited for less than what they claim "3 hours" and got back my suits in perfect condition. 5 star! "
08 May 2018Yuet Kwan Chui
" Just done steam cleaning ofr my curtain and sofa seats, my living room smells fresh now, thumbs up "
08 May 2018Nina Geometrieva
" Very very prompt service (arrived in 20mins), they accommodated our special instructions and now the curtains smell like heaven. Extremely happy with the service, thank you! "
30 March 2018May Wong
" Avoid this company if you don’t want headaches.
21 February 2018I am finally done with this company which is so difficult to put up with. The arrangement for pick up and delivery is so badly managed. As a customer, I am often the one calling them to ask them to arrange for delivery date and time and then calling again to double check on confirmation if they couldn’t confirm. Some examples of their unprofessional service. At the beginning, the delivery guy turned up at my door an hour earlier, when I wasn’t in, he asked “why was I out? I was supposed to be a housewife.” I told him that was inappropriate and he apologized.
I really appreciated the ironing quality from them but... with so many grievances to put up with dealing with this company, I will bring my business elsewhere.
Twice, I was accused of undercounting the number of items and when I insisted I had handed over the reported number of shirts and after several continued calling to inquire if the delivery man had found my shirts, he only told me after a few days of me persistently following up. No apologies for his mistake or his wrong accusation.
So, recently, a shirt got damaged from ironing and sent them the photo of the iron burn mark. Silence from them. No follow up. Even though, Whatsapp showed that the message was read. When I called, I was angry to hear the unprofessional customer service lady say to me “how come ah?” “You sure it wasn’t there before you gave me the shirt?” “If it was there, my guy will surely tell first.” Everything but “it might be caused by mynironing.” It has been a month since she told me the manager would call me. All this time, it has been a one-way communication of me contacting them. "
Pramod Nair
" The best dry cleaning service I could find around with affordable rates, quick delivery and excellent service. Read some negative reviews earlier. So it looks like they are working on improving and are on the right track "
10 February 2018Panda
" Very friendly staff, especially Mr Victor, professional in his job and helped us a lot , through the conversation with him we realized this is probably one of the best laundry service in town! Highly Recommended "
02 September 2017Jack Law
" -Contains excellent customer services
21 August 2017-Professional techniques and skills provided
-Wonderful laundry services yet I founded in SG
-Wish all the best for Duo Nini!!! "
Terance Tan
" Avoid at all cost! Very poor service and overcharging customers. Workmanship was the poorest that I have ever came across. The boss claimed that nothing was wrong with the workmanship and asked me to get lost. "
13 August 2017Ravi Adhikarla
" Very friendly service, timely and affordable too. "
12 August 2017Johnny Sek
" I am very pleased with the way Victor and his team handled my dry cleaning request. My wedding was 4 days away and multiple shops could not promise delivery prior to my wedding. Furthermore, the prices quoted was off the roof. Victor had his team come to my place, pick up my suits had them done well and sent it to my home in perfect condition for my wedding (all at an affordable price). His service has been professional and friendly from the start to the end. "
05 July 2017Tarun Mehta
" I recommend this Laundry very highly for their laundry service and pricing.
01 April 2017I had curtains from my residential apartment dry-cleaned with them and my overall experience was excellent. I was really happy with everything. "
Alice Spagnoli
" Laundry is good on average but dear never expect them to commit on delivery service even though they offer it!
23 December 2016I literally live down the street from where they are. By 3 times they committed to deliver and didn't. Each time I had to call them and literally beg for that delivery! But cherry on the cake was this last time: they first hung on me when I asked talking to a manager to sort out his non-sense. I then called back and spoke to a so called Victor - an extremely rude person who hung on me as well instead of listening yo the situation!
I don't recommend this place not viable with pretty average cleaning service without mentioning about rude customer service. "