About The Alana Surabaya
The Alana Surabaya is a lodging, located at Jalan Ketintang Baru I No.10-12, Ketintang, Gayungan, Surabaya City, East Java 60231, Indonesia. They can be contacted via phone at +62 31 8286818, visit their website www.alanahotels.com for more detailed information.
William Sutanto
" good lunch food
27 May 2018clean
near from airport
reasonable price "
Aris Priyanto
" good place to stay, great breakfast, room are clean, good staffs. easy to get food near hotel "
05 May 2018Aris Priyanto
" Clean room and bathroom. Parking slot available here. Breakfast is average, but okay. Recommended place to stay while in Surabaya "
19 April 2018Pribadi Ridzky
" Despite having small parking space it's morning breakfast is great and you can ask many things to their admin what you need "
07 April 2018Ryo Scott Lee
" a comfortable place to stay, clean rooms, every hall from room to lift there is a refreshing aromatherapy. the service is also friendly. available gymnasium and indoor pool .. a pool for children is also there. the location of the hotel is quite near KFC within a 5-minute walk. hopefully this info useful .. "
06 April 2018Robert Simatupang
" Very cozy, the staff is very helpful and full of smile, a real treat for anyone that need a good comfortable rest after a long tiring day "
30 March 2018Gema Satria
" Foods are good especially at lunch, but not really at breakfast or dinner (weird). Location is quite good but a bit far from Surabaya city center. It has a lovely indoor swimming pool at 6th floor with the city skyline view "
24 March 2018Aditya Perdana
" Alana located on the narrow road but not far from the big main boulevard in Ketintang Area. Operated by Aston. I often sleep in Aston or Fave so i know their standard. Alana is so so. The staf is friendly, the room is clean, but the interior is look less than Aston or even Fave standard. The breakfast is not delicious and the menu are limited. O, and the room price a bit high. They have to do something about that. "
01 January 2018Raja Sivalingam
" I have been to this place and stayed here during my business trip, quite a good place. Rooms are clean and tiny, comfortable rooms and well maintained. You need get surprised if hotels in Surabaya is not providing spa service, sure you have one here. Food is ok. Little far from airport and area around has lot of traffic. Parking space is available, pickup and drop location is available. "
12 December 2017Aulia Dan Alisha Witjonarko
" Nice place to relax and has value of money "
14 November 2017Danny Damar Swasonodjati
" luxurious, clean, and unique style hotel, very quite and away from the crowd, The other best is strategic cozy place in the center of Surabaya. Piano vibes...always sound surrounding the lobby, it feels like home. "
31 October 2017Hetty Sanjaya
" Wide varieties of breakfast menu. Nice bed. Clean towel. Cool AC room. No complain. "
25 September 2017Tri Nugraha Sukanto
" The room is great, so does the service. But their restaurant should do better. It's a four star hotel, so I'll just rate it four star. "
26 August 2017Angry Magpie
" The room was large and clean. It was a corner room so nearly 50% of the room's walls are ceiling-to-floor windows. The view was great, but it was somewhat noisy. There's some sort of entertainment venue next to the hotel which blasted dangdut music 6AM in the morning and I had to use earplugs to sleep.
11 August 2017Worst part of the experience was the towels - both towels in the room had brown stains all over them. When I asked for a new one, it too has a stain. Looks mouldy.
The service was good. The staffs were friendly. The room was spacious and clean. But the stains on the towels somewhat stained my impression "
Farisa Rizki
" Good hotel. Good location and nice staff. The indoor swimming pool was great also have sauna and fitness. Food is average. Room is big "
19 July 2017Katherine Lee
" Nice, contemporary hotel on a main boulevard in Surabaya. Well appointed rooms with nice bathrooms. Unfortunately our room was a little bit unprivate, as there was a thin door connecting to the next room, which was a family with children. Close to nearby quick serve food and malls. "
04 July 2017Igel Zibriel
" Nice 4 star hotel with narrow dining / restaurant area. Free evening high-tea schedule does not same as advertised (in room) "
23 June 2017Ken Liu
" Good room with a good view... The only lacking it has is the food for the high tea is less than good... Besides that, everything is great "
16 June 2017Aysha Karlina
" The hotel was clean, the staff professional and helpful. The room was a twin bed room and the view was pretty nice with a big flat screen TV and a nice rain shower. The breakfast was okay, but a bit pricey at 125k. The best thing was the indoor pool, which is very clean and providing a nice elevated view of the city. There was also sauna and gym facility which are free to use for guests. There was no negative experience here. "
17 April 2017Yohanes Denny
" All you can eat. Enak enak "
10 February 2017Very Yanki
" In general, just meeting expectations.
09 February 2017for business traveler, wifi is fast and reliable, chair and desk in the room are comfortable to work on, food quality maybe slightly be improved, amenities are adequate, clean room, friendly staff, fast check in with reservation. "
Rita & Christopher Hui
" Simply the best hotel near the airport. Have always stayed at the Ascott but now prefer this. Very polite staff. Very clean and good value for money. Only downside is there is only one restaurant in the hotel and choice is limited. Also no decent restaurant around the hotel area. If driving don't miss the turn otherwise it takes 15 min or more to turn back. "
06 February 2017Bambang P Buditomo
" Went there with my fam, overall experience was very delightful and the staffs were very helpful. Excellent, clean and spacious room well worth of your money. Very recommended and will be back for another stay "
13 December 2016Hringur Pjetursson
" Very nice hotel.
15 November 2016Staff was very friendly and helpful, my luggage was lost by the airline and reception staff called a few times for to the airport to inquire for me.
The room was spacious, modern and kept very clean.
Breakfast was fine with a good selection to choose from and a omelette station where a "chef" made an omelette for you.
One of the cons was that the house band which played every evening was very very loud so you could not have a conversation while you ate. "
Dimas Maulana
" Although it isn't on the main street, the place is nice, the food is great and scrumptious. I had a great experience staying there. "
10 September 2016Anirban Naskar
" Nice hotel for both business and personal stay. Very good hotel in Surabaya. Staff are helpful and courteous. Services and restaurant food are expensive. Breakfast is average. "
01 September 2016Agus Hadiyanto
" Nice hotel, clean. Room quite big for standard room. Budget Friendly!! For me it's bang for the bucks! "
30 August 2016Nita Indriani
" The room feels new and nice and very clean. Amenities well provided and the reception is very helpful. "
03 August 2016Julian Nindra
" Good services and cozy room for short holiday "
09 July 2016Marcello Wibowo
" Good restaurant. Lasagna is nice
17 June 2016Parking space just about enough
Good rate "
Kevin Keits
" Nice place, nice welcome drink, quiet "
01 June 2016Ary Sunarto
" Nice place..
21 May 2016Suitable... near masjid. "
Husnanda Aditya Pradana
" Joss gandos "
05 March 2016Kurniawan GoJek
" Good location, good food, nice enviroment...little bit smile is missing "
01 December 2015