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About Malang Immigration Office

Malang Immigration Office is a point of interest, located at Jl. Panji Suroso No.3, Polowijen, Blimbing, Kota Malang, Jawa Timur 65126, Indonesia. They can be contacted via phone at +62 341 491039, visit their website www.imigrasi.go.id for more detailed information.

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Item Reviews - 18

Aqidatul Izza

" Always crowded so make sure you plan your schedule ahead of time. "

20 April 2018

Ignatius Ryan

" Unclear procedure and requirement. Already follow the regulation, but the officer said the requirement was not completed. He mentioned some requirements which is not officially asked by law. "

18 April 2018

Wimpy Tjandradjaja

" Mudah, cepat dan bersahabat. Keep up your good work! πŸ‘πŸ‘ "

12 April 2018

Markas

" Mantap "

12 April 2018

Felinda Gracia

" Antrian online is so ineffective and inefficient. Boleh ada antrian online tapi lebih baik kasih kuota buat walk in juga. If I could give you -5 stars, I would. "

20 November 2017

James HS Cameron

" Slow response, difficult to contact by phone and email "

17 July 2017

Parlin Pakpahan

" Immigration Office Class 1 Malang

This office is located at Jalan Panji Suroso No. 4, Polowijen, Blimbing, Malang City, East Java 65126.

For those of you who want to make a passport in the city of Malang, can go to this immigration office.

To take care of your passport, there are two paths available that are offline and online. For offline channels, all stages of the process are done manually at immigration and bank offices.

Requirements that must be provided in making passport are : Copy of ID card (identity card) 1 sheet,
Photocopy of Family Card 1 sheet
Copy of Birth Certificate / Marriage Certificate / last 1 page certificate.

These requirements are copied on the same page, not cut and all three must contain identical data. Original files are also brought for verification purposes.

If you take an offline route, first go through the file check queue. Completeness of the file will be checked by the officer. After the file is complete, the officer will provide a folder containing your documents as well as a single sheet and a statement. This letter of statement requires IDR 6000 stamp duty.

After that, there will be a queue numbering for interviews, photo taking and fingerprints. This process usually takes 3-4 hours depending on the situation and conditions.

After that, the payment process is done in partner banks, namely in BNI 46 bank. Costs incurred in accordance with the letter given after the interview.

In the interview process, the officer asked about the purpose in making the passport. One of the prices charged is IDR 355,000 for a 48 page passport. After the interview is completed there will be a notice when the passport can be taken.

Passport will be completed within 5 working days from the day of registration. Taking a passport is done at the first Class Immigration office in Malang as the place of the passport application.

Immigration Office class I Malang city is open on weekdays at 07.30-16.00 pm.

The immigration office only opens up quotas for 100 offline registrants, 30 online registrants, and 20 for toddlers and seniors every day.

Both parking spaces for two-wheeled vehicles and four-wheel drive are widely available. If you are still in the queue and still far from the call officer, we can go out to find the food and drinks we need. The place is not far from the Immigration office where we are in the queue.

The services of the officers here are quite spright and they are trained to serve us safely and comfortably. For all that I give 5 stars to this public service office. "

13 July 2017

鑢倴猎人ZERT

" Long queue, un efficient, slow respon, lazy employee, un proffesional, dont put ypur phone number on website if u didnt hang up the phone. 😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑 "

15 May 2017

Penyihir Selenka

" Long queue, slow service, ridiculous document request "

03 April 2017

Am Puzz

" (-) really not friendly employee, wait so long for checking document. Unprofessional employee for sure. (They so lazy to check my family document. They just look not check then say it finish.) "

25 January 2017

Rizal Purwadi

" Top "

27 December 2016

Habyb Palyoga

" Antrinya lama, dan petugasnya kurang senyum "

31 October 2016

Adam Yowanda

" Long queue, unprofessional behavior, slow process. Been here making passport for grandma, turned out that there is a ridiculous document request that is a complete nonsense (no birthday at marriage document even though ID card and Family card provide it clearly). Just go to other immigration branch, if there is none, then tough luck, hope you don't get frustrated as I am. "

31 August 2016

Zakee Ahmad

" Had to visit three times but each visit was quite fast "

08 August 2016

Agung Pramudhita

" The queues is so long "

29 July 2016

Joel Sampoerna

" Great "

07 April 2016

Abine Fatin

" Kantor imigrasi "

07 April 2014

Andi Natalona

" the one and only immigration service in malang region "

25 October 2012

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Working Hours :

  • Monday 7:30 AM – 4:00 PM
  • Tuesday 7:30 AM – 4:00 PM
  • Wednesday 7:30 AM – 4:00 PM
  • Thursday 7:30 AM – 4:00 PM
  • Friday 7:30 AM – 4:00 PM
  • Saturday Closed
  • Sunday Closed