Hotel Santika Premiere ICE BSD City
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About Hotel Santika Premiere ICE BSD City
Hotel Santika Premiere ICE BSD City is a lodging, located at Indonesia Convention Exhibition, Jalan BSD Grand Boulevard, Pagedangan, Tangerang, Banten 15339, Indonesia. They can be contacted via phone at +62 21 80634899, visit their website www.santika.com for more detailed information.
Ricky Caesar
" Awesome hotel in BSD with great rooms. Downside is you don't get good view from inside the room due to the beam structure at the building facade. But you can get if from either the pool or bar at 15th floor.
14 May 2018Pool is semi indoor so you can actually swim at all time.
Breakfast options are great and taste good too.
Really recommended for those traveling to BSD City, especially if you are going to visit ICE as they have direct access at the lower ground. "
Stephen Chin
" Good stay and short walk to ICE to watch concert there. Nice decoration and serene. Like to rain hot shower after a tiring day. "
18 April 2018Angry Magpie
" The room is decent and the staff was friendly.
15 April 2018The reason for the low score is for some reason the drain in the shower kept emitting the smell of raw sewage. We left the toilet door open for a couple of hours when we were out, and by the time we got back, the entire room smelt like shxt. Even without the problem, for $150 per night, the hotel did seem a bit basic. Not too different from the much cheaper Ibis. Obvious this hotel is very busy primarily thanks to its location (right next to Indonesia Convention Centre). But please do something about the drain. I can’t imagine anyone feeling too happy about paying the asking price and have a room which smells like human excrement from time to time. The hotel’s restaurant also has a rather limited menu, something worth noting. "
Nuravita Maharani
" This is nice place to just stay for a while. It has quite environment so it'll give you relax time to rest. It's near to supermarket so easy to find things that you need. Access to the hotel is easy to find. "
11 April 2018Zhilal El-Furqaan
" This hotel is awesome. Santika Premiere always serve with the best hospitality. Whenever I go, Santika has always been my first option to stay. When we talk about food, Santika always serves the best selections of Indonesian cuisine with great taste. Talking about facikity, there's spa, gym, and in-door swimmingbpool here. "
05 April 2018Aditia Thomas Robert Noya
" menginap selama 1 malam di Santika Premiere ICE BSD. Kondisi kamar cukup baik dan masih perlu improvement dari sisi SDM.
03 April 2018Melakukan pemesanan langsung dari website santika. Pemesanan melalui website santika cukup simple. Pada hari kedatangan, karena ada beberapa urusan, baru sampai di Hotel untuk check-in pukul 6 sore. Saya membawa mobil sendiri dan ingin mengunakan jasa valet yang tersedia. saat sampai di lobby terdapat 1 security stand-by di depan dan 1 orang bellboy/doorman berada di meja concierge melihat saya datang dari balik kaca. Saya datang sendiri dan membawa 2 tas berukuran sedang dan kecil tapi cukup berat. saat saya berusaha menurunkan barang saya, saya bertanya pada security apakah ada yang bisa bantu membawakan barang, dia hanya menjawab tidak tahu kemana bellboy nya. Sementara bellboy yang didalam tetap bengong saja melihat saya mengangkat barang2 saja. bahkan membantu membukakan pintu saja tidak. Sungguh service yang sangat mengecewakan diawal kedatangan.
setelah selesai dengan urusan valet mobil, saya langsung menuju resepsionis untuk check-in. setelah menunggu sekitar 10 menit akhirnya dilayani oleh resepsionis yang bertugas. Muncul hal yang lagi-lagi mengecewakan. Saya sudah melakukan pemesanan kamar Non-Smoking dan late check-in jam 6 SORE akan tetapi kamar Non-Smoking belum tersedia. Sungguh membingungkan. kalau tetap ingin kamar non-smoking saya harus menunggu sekitar 30 menit sampai 1 jam. Apa jadi nya kalau saya sudah sampai hotel jam 2 untuk check-in? berapa jam saya harus menunggu untuk kamar saya siap?
petugas resepsionis pun menyerahkan kunci kamar tanpa berkata2 apapun (at least penjelasan lebih lanjut kenapa kamar belum siap atau setidaknya sepatah kalimat maaf karena kamar tidak sesuai dengan pemesanan awal) saya menerima kunci dan petugas tersebut langsung pergi ke belakang entah kemana...what an "excellent" customer service!
saya menginap di kamar 719, begitu masuk kamar begitu sumpek karena ac tidak menyala dan bau rokok tersisa cukup kuat terasa. karena sudah terlalu lelah dan ingin segera beristirahat saya sudah malas untuk meminta tukar kamar, saya menyalakan AC, membiarkan pintu terbuka beberapa saat, dan menyemprotkan parfum body spray saya dengan harapan bisa membantu menyamarkan bau rokok tersisa. Overall sebenarnya kondisi kamar enak, tempat tidur enak, kamar bersih, tekanan air dan air panas oke. Pada saat menyalakan TV, welcome message di TV tertulis nama orang lain, bukan nama saya. Saya jadi bertanya2 apakah kamar yang sebenarnya untuk saya sudah diberikan kepada orang lain dan karena saya telat datang jadi saya diberikan kamar yang lain? Ah sudahlah.....
saya sudah cukup sering menginap di group hotel santika, baik di Bandung, Medan, Semarang, dan Surabaya, tapi baru kali ini saya mendapatkan pengalaman kamar tidak sesuai dengan pemesanan dan pelayan yang cukup mengecewakan. semoga kedepannya Santika ICE BSD dapat lebih meningkatkan kembali pelayanannya. Sayang jika sudah berada di lokasi yang sangat strategis tapi tidak didukung dengan pelayanan yang baik. "
Chintami Kamajaya
" Lots of homework and room for improvement in cleanliness, staff hospitality, swimming pool cleanliness, breakfast food variety, and complete amenities. Compare this hotel with other international hotels, booked in same price & room type, Santika definitely needs to upgrade its quality more. "
03 April 2018Andi Mahyuddin
" overall, we had a very good experience @Santika Premiere ICE-BSD..
03 April 2018However, it took a little bot of time for checking in ...very large crowd -due to BBW book fair next door?? - and the staff in my opinion is rather slow... Maybe need to 'open' more check-in desks..
Room was very clean and nice.. breakfast was so-so though..
But, should I have the need to be around the area, would stay again.. "
Nakul Gaur
" Wonderful Business Hotel! Located right next to Green Park business area is Hotel Santika. The rooms are spacious, neat and clean, economical and staff is very helpful. Again, this is not luxury hotel but a business hotel. I stayed here for 4D/3N and willl definitely be staying here again. "
13 February 2018Irma Suryaningsih
" Nice place to have weekend getaway. The breakfast is good, the location is nice. "
29 October 2017Fery Santoso
" Room, service, overall interior is nice and comfortable. Need improve in gym facilities. Worth to come back here again. "
28 October 2017Gusri 2017
" The room is good. The swimming pool is good. The hotel is quite photogenic or instagramable. It's next to the ICE convention hall..if you have any agenda in ICE (graduation ceremony, exhibition, convention), the hotel will be a perfect choice. Also it's close to AEON mall. "
03 October 2017Anote Hazeldays
" Four stars, and that was only for the restaurant experience because I was there to eat only. The food was amazing, but overpriced. I ordered the day's specials, though I don't know how true that is, a Bamboo Chicken... Thing and it tastes great.
02 September 2017Side note: I was hungry at the time,
Side note: It was the only source of proper food in the ICE building that I know of at the time. (lol) "
Heggi Ramatya
" Here to have a birthday dinner at Skylounge 15th floor
24 July 2017An excellent option in BSD area, Great Vibe, Great Service, unfortunately the food takes long time to prepare because their kitchen is on the Ground Floor
Other then that, superb ! "
Baiq Dira
" Are you KPOP fan? Are you going to watch your favorite boy group/girl group/band at ICE?
20 July 2017This place is the right choice for you. It is very close to the venue. No transport needed.
I've stay for 2 nights, it was excellent. Love it. 👍 "
Abigail Pague
" The place is very quiet and clean. It is conveniently located near the malls and convention centers. The hotel even offers free shuttle rides going to the nearby mall (Aeon Mall). The breakfast buffet offers a wide range of dishes - both Asian and Western. Although there is very limited food choices when it comes to room service menu. The staff were very friendly and accommodating. An area to improve on would be the wifi. Connection is quite slow. "
19 July 2017刘俊发
" located in new city of indonesia where environment is very nice. prices is fair compare to facilities provided. staffs attitude and service provided is very good. "
17 June 2017Nino JakClubbers
" service is great, room is great, breakfast is great, but why did they have to put a roof on top of their roof-top pool? such a shame,, i can't get a good sunbathing "
24 May 2017Festiaji N. Irawanto
" The luxurious hotel in the bsd city, have an excellent interior and exterior building. Totally comfort to stay in this hotel. Perfect place for businesses meeting and gathering. The location is close to Indonesia Convention Exhibition (ICE) bsd "
22 May 2017M. Taqiyuddin Fanani
" Great hotel with full facility
12 May 2017Bersebelahan langsung dengan Indonesia Convention Center BSD, jadi kalau mau menhadiri event di ICE bisa kenginap disini.
Sometime they update your room from delux to junior suit. Like they do to me last year. 👍🏼👍🏼👍🏼 "
Rosin Tanya
" Almost attached to ICE, a very good option when you have a business with ICE. Last week was here for BTS concert, when you get out from the hotel, the line was there within steps. The only bad thing is that when doing breakfast, some people that waiting in line for the concert since early morning also with you crossing your table and sometime watching you eating. What a disturbance scenery! "
08 May 2017Suci Amalia
" Clean, excellent service, very near to ICE "
14 April 2017Tisya Meidianti
" Nice hotel with nice services n cleanliness, near to AEON "
10 March 2017Fiona Lim
" Pleasant hotel. Value for money "
26 January 2017Niken Arini
" The property is strategically located in the heart of BSD adjacent to ICE convention centre. Spacious enough and very comfortable bedroom. Great variety on breakfast menu, delightful taste, but small dining area (a bit too crowded when it's full house). All I can say about this accomodation is the locationwise its very ideal for business and leisure city dwellers, also for families with children. "
29 December 2016Aa Iksan
" Nice & affordable "
22 December 2016Chunhung Tan
" room is clean and cozy, front desk is friendly and speak good english. The only set back is when raining there were no roof corridor or walk way to access to the ICE located beside the hotel. "
22 November 2016Yefta Gilbert Aprideta
" Always love Santika.. The interior, the service, the room, the lobby, the restaurant, the menu, just love it.. "
16 November 2016Jeffri Kj
" Hotel baru di daerah BSD dengan fasilitas yang cukup bagus. Nilai tambahnya adalah lokasinya yang berada persis di dekat ICE BSD. Sangat cocok untuk pengunjung ICE dari luar kota. Namun saat malam hari sangat sepi karena masih sedikit bagunan disekitarnya. "
19 August 2016Daniel Moningka
" Nice hotel located in the BSD one complex with ICE. Nice room and the hotel relatively new. "
05 July 2016Malek Mroueh
" Contemporary modern hotel... Smallish rooms but clean and well furnished with all the necessary basics for a business trip. "
16 June 2016Irawan Johan
" Nice hotel, WiFi was very slow, extra key is idr 100k deposit, toilet tissue was half left when checked in, only one slipper in the room. "
25 March 2016Titis Betty Lestari
" nice hotel to stay "
21 March 2016