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About The Sanctoo Villas & Spa

The Sanctoo Villas & Spa is a lodging, located at Raya 80582,Indonesia, Jl. Ulun Suwi II, Singapadu, Gianyar, Bali, 80582, Indonesia. They can be contacted via phone at +62 361 4711222, visit their website www.thesanctoovilla.com for more detailed information.

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Item Reviews - 20

Arrisda Aini Rustandi

" Was a best place for spa with good an atmosphere also best view for budgeting tralever😉 "

22 April 2018

Made Fajar Trisna K.

" Great location and near with Bali Zoo, you can choose a special package before stay or during stay here to get Bali Zoo activity. It was interesting and fun. "

30 March 2018

Kwabena Asare

" Just a an all-round great place.

6/5 Would stay again.

Great accommodation
Legendary service
And a zoo right at your doorstep "

10 February 2018

Johan Gifari

" 4 days spent here, such a great place to stay in bali!! Feel so comfortable,the room is so huge and very clean, great decoration for our honeymoon!
private pool,Very nice staff,always there when we need some help.
Great breakfast, free entrance to the bali zoo everytime we want.
Surely we'll comeback to this place again when we came to bali. "

12 January 2018

Dini Pratiwisari

" Beautiful villa, located close to bali zoo, bath room was SUPER comfy. Huge tab, elegant . We got room just beside the River. Staff helpful too. "

04 January 2018

Tanzi Lala

" Nice place to be alone with your loved ones. No one to disturb with great facilities "

22 November 2017

Tom Wojcik

" As stated below, unless you booked via their own platform/ We genuinely felt discriminated based on our bookings via third party, in this instance Google travel. We were told the package we purchase did not include anything except the room despite specifically purchasing their "Romantic Escape package", we were told by Ms.Dewi unless we had paid the 7700000+rp we did not qualify for what entails and we should sort it out with Google instead. Upon emailing back/forth they told google they did give us the package and room, however in reality only they simply tried to pass the basic room off as a "Honeymoon" room for us with none of the specification of the package honored. They offered discounts 25% on their spa, to which they did not honor. They overcharged us for a restaurant bill and upon amending they did not deduct the tax/service charge for the specific item. We watched Ms. Dewi try to calculate the tax/service charge cost of the item and was unable to use basic maths, instead she billed us for such under the impression we did not know. We were absolutely fed up by the heavily feigned customer service and lack of integrity the administration has shown to honoring their bookings, we simply paid and left quietly. "

23 October 2017

Imam Sambas

" Great villa! I was in villa no 1 for 2 nights, everything just wonderful, the staff was very helpful, nice setup room, nice furniture.
The thing is the restaurant doesn't have much choice of food, so maybe you wanna go out and find food you desire.
And plus we got free entrance to Bali Zoo.
Definitely will come back here. "

12 October 2017

Dicky Kartono Tjhin

" Very nice promo for the spa and the spa itself was very good
Don't know much about the inside of the villas
I only know that they have 12 private villas only
The appearance from outside looks promising "

30 August 2017

Jamal Salem

" Very friendly stuff with nice villas and private pool.. no one can see ur pool .. near the zoo and they provide transport to ubud and other tours "

30 July 2017

Musaaid Dakheel

" Very nice reception as usual in Bali.
Big villa for one bedroom
Ps i will not talk about the bathroom you should see that by yourself :)

The room is big with beautiful private swimming pool no public swimming pool only private for each villa
Very close to Bali zoo
Free entrance to the zoo because i make the reservation direct from the hotel
Our breakfast was with birds ، Elephant and monkey the kids enjoy their moments but you have pay for this breakfast.. But the one at hotel is free but we didn't get it..

Nothing much more close to to the hotel but even of that its recommended to stay lovely hotel especially if you have kids.
Monkey forest and Ubud downtown around 25 minutes by car

SPA not tried but looks good
Restaurants is nice but most of the time eat out side or at the Villa.

Yes I recommend nice hotel.

I "

20 July 2017

Eduardo Teixeira

" The villas are great with all the luxury details you can find in the pictures. However, there are some major flaws that turned our stay into a quite negative experience. 1) if you don't use their website for booking, you don't get access to basically all the amenities. This means that all guests that use better known booking platforms will always have a disadvantage. 2) they completely ignored our requests despite exchanging written e-mails confirming that they would proceed with the changes. 3) they don't have scooters to rent - one of the staff members was kind enough to give us her scooter as a quick fix. 4) their room service finishes at 22h, which means you can't eat anything until 7 am.

Bottom line; they still have a long way to go to be a proper Bali destination and be able to charge accordingly. Until then, I would not recommend this place to anyone. "

12 June 2017

Yanis Widhiastari

" Beautiful and comfort place ever😍😍 "

20 April 2017

Mais Sulaiman

" Best place eveeeeeer 😍 we are on our honeymoon and its amaaaazing 😍..great place..good food and most relaxing time with the sound of the river 😊 "

17 April 2017

Novita Listyani

" Serenity meets Tranquility "

07 February 2017

Charles Jusung

" Beautiful villas inside Bali Zoo area "

01 November 2016

Viktor Iwan

" Nice view.. great taste... so nature.. big elephant... recommended! "

25 October 2016

Deva Angga

" It is located at south Ubud,next to Bali Zoo. I have visited this place for a business purpose.In brief, They provided an elephant ride for the checking process to the lobby. The lobby is facilitated with a cozy reading room which is kind a good idea. Each unit villa is designated with its private pool, spacious interior especially its bathroom. There is a rocky river between the villa building and its restaurant and spa building where a beautiful wooden bridge is placed in the middle, Chirp of bird and breezy fresh air made this place really represents its name, it is more than a villa , it is more than sanctuary, it is The Sanctoo. At last, it is Perfect for those honey mooners as their staff is very friendly too, highly recommended. "

25 October 2016

Arys Pradana

" We were here for sweet escape and we found everything was perfect. Beautiful garden rooms are brand new, so traquil, so relaxing. Staffs are very humble. Food price is a bit high, but its okay. More breakfast option would be perfect. Definitely will go back. "

02 October 2016

Chia-Hua Hsu

" 剛來的時候第一印象就是
頂級渡假中心,設備高級新穎
可惜房間延斜坡建築
泳池旁會看到隔壁房間。
入住一天後發現一些小缺點
燈泡損壞,插座鬆脫等等
像是建築施工品質不好,
但是反應後立即有人員前來修復!
服務良好! "

11 July 2016

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