Komentar :
Yong Dre (22/05/2018 14:17)
I wanted to give 2 stars, since the waiting time was very short in the morning, but here is why it is just 1:
My apointment was at 9, I was the first person, but the doctor came 30 min late to work. His english was not good.
I could not hear with my right ear and told him about it, and the course of my illness. He looked in both of my ears and told me nothing is wrong with my ears. Then cleaned my ear and that was all.
So basicly a complete useless time and money using experience.
sri muliani (01/05/2018 15:22)
Would like to rate 5 stars for the ER service. I used BPJS for the ER service and had no problem at all in getting the required medical services. The nurses were nice and prompt. The doctor who handled my mom was also really nice, knowledgeable, good in explaining the condition of my mom and gave a helpful recommendation for my mom's pain. Thank you Siloam Hospital Kebon Jeruk! Keep up the good service :)
Akuma Kim Bong (24/04/2018 12:07)
Not related to the owner, nor the doctors. Had to get THAT out of the way... The emergency room had the most knowledgeable young doctors in Jakarta. Amazed me (a serious health freak) in multiple instances by their ability to diagnose correctly what I or a family member was suffering from. The bad news is, the ER is now almost always packed, I'm guessing due to some change governmental policies which directly affected hospitals and their ER's but I'm prolly wrong.
Visited Dr. Paulus Linardi & Dr Priska Tallulembang on different occassions ( Also had good experiences ). They are up to speed with current medical issues, and they listen to your "STORY" well, before deciding what is or isn't pertinent for them to make a diagnosis.
Hence the 5 stars. Pricing wise I also think that Siloam is very reasonable. You are also free to take your prescription and get your meds at any other pharmacy if you choose to .
Wishing ALL OF US GOOD HEALTH. BODY, MIND, AND SOUL. Amen!
Superdumpling Photos (03/04/2018 06:30)
Took my son to see Dr Sebastian (paediatrician) and dr Andrian (GP) and very pleased with the whole process, from registration to payment to pharmacy.
We made appointment to see Dr Sebastian and although we came 30mins early, we were called in quite quickly. With Dr Andrian , we were walk-in so there was a bit of a wait but nothing ridiculous.
Read lots of complaints about this hospital on the review and witnessed a few on site frustrations too- I think it’s worth doing some research on the hospital first before coming here- eg: calling ahead to make appointment or to check if your preferred doctor is in. It’s not the hospital staff’s faults if the doctors are fully booked or they don’t happen to practice there at the time.
Only note tho- pay for parking before you start getting out. Bit of a bottleneck at exit as some cars didn’t know they can’t pay at the exit.
David Ali (02/04/2018 00:19)
Nice staff but the owners and management dont really care about their staff or patients! Siloam only care about how much money they can make and nothing else!! Shame on them! They must be reported to the media and the authorities so they will actually do something about it!!! Siloam is a scam!!
putra dermawan (15/03/2018 03:02)
such a nice hospitals in the middle of city. looks so neat, new interior, new renovation, good service, good system, seems their take a serious action in order to improve their services....good job !
luth fiany (27/02/2018 11:02)
Unfriendly staff (especially that trainee reception at third floor) I even still remember that sucks reception face. Dirty rest room and They still using manual system which is wasting my time.
Prefer go to rspi puri, their staff wayyyyy too friendly and helpful than this old hospital.
Arman Pramono (11/12/2017 01:18)
I've been here for free medical check up. I don't have problems with their service, though it seems like they're freshman. But overall no problem. Finding parking will be a problem. They have parking in the back of the hospital. This hospital can receive BPJS service too
Sandra Horas (07/09/2017 10:03)
My mom was in ICU , after flying 1000 miles , I wasn't allowed to see my mom till ' visiting hours' when visiting hours came around , I was still not able to see my mother .... reason being, there is' medical procedure ' next to her ....however when they need mom's care giver to perform feeding through PEG, nurses are more than eager to call for her.
We're at the mercy of these people , high prices , incompetent unprofessional staff , I really wish the government have a plan to improve health care service , adhere to international standard , of at least decent care for Indonesians !
Henry Tendean (24/07/2017 04:55)
Old and ill equipped, still dooing manual database with paper and documents, you have to wait 30 minutes for your patients records to come, while the doctors sit around and do nothing, imbecile lippo's
Carla Dizon (14/07/2017 10:05)
Very expensive but you won't get your money's worth esp if you land on the hands of doctors who do not know what they're doing, running ridiculously expensive tests or laboratories and then after that giving you unclear diagnosis. The THT doctors are lazy. They will just look at you using their tools for 5 minutes then you're 300,000 idr goes down the drain. The medical records section are incompetent. They do not even know SIP of doctor which is needed in some insurance reimbursements. I had to go back thrice to get the docs only to find out that the docs do not have the proper and complete info I needed. I already specified the details i needed beforehand and yet after 2 weeks, they will tell me to come back the next day again. I appreciate one doctor whom I feel was really skilled and competent. It's a matter of luck or research I guess. But I hope they figure things out sooner since they are in the medical industry that is supposed to be saving lives or making it better not putting headaches to things that can be simplified and solved.
paulina paulina (30/05/2017 03:42)
SUPER BAD SERVICE! DOESN'T ACT LIKE INTERNATIONAL CLASS HOSPITAL. ESPECIALLY THE MEDICAL CHECK UP DEPARTMENT.
jimdroid Plus (16/03/2017 02:38)
So far so good hospital. But the parking area is bad when busy day
Dewi Kusnadi (08/03/2017 12:45)
Ok good service
Nurul Meutia Salsabila (23/02/2017 15:38)
Previously known as Graha Medika Hospital and since it's changed to Siloam Hospital, I don't know why but the service has gone worse. Various treatments cost a fortune yet the service is not that good. Came here only for one specific doctor and that's it.
Daniel L (19/12/2016 10:29)
This is the worst place. They lied to you in your face. We were quoted a radiology procedure will cost us 1.2jt a week ago. When we do the procedure today, it cost us 2.5jt. They mentioned that price has gone up. I can understand modest price increase. However 100% increase in one week is a robberry. Avoid this place at all cost as they have no integrity. Find alternative such as Grha Kedoya or others.
Nick Nagata (10/12/2016 10:00)
The doctors some of them good.. But i prefer other hospital.. But the ER is great
Thing 88 (06/08/2016 16:59)
The toilet in siloam kebon jeruk is very dirty, no tissues, no janitor was seen to clean up the toilet. Not hygiene.