Komentar :
andre laoh (19/10/2020 05:19)
There is a lack of written directions on the end to end process and a lack of transparency on how much fees are to be paid. Further, there was an absence of payment receipts . Make sure you are fit because you need to climb to 4 different floors unless you are patient and wait for the lifts. Total fees paid came out to 420 thousand rupiahs. Fotocopying 2 sets cost 16,000 rups?!
Overall the staff are polite .
Protocols to stay safe from Covid19 was well implemented.
Huey Fla (14/09/2020 05:45)
responsibility
Andreas Andi Mahardi (27/08/2020 07:49)
Much improvement on service , but still to update in some parts of services. Health issue need to be more aware. Funny thing that body temp check take it from hand but your hand just washed. It is in correct practise. Be aware your self.
Yudih L.D (03/08/2020 05:29)
Now better service, no tips, big parking cars, but need technology development.
Henry Louis van ligten (20/07/2020 06:00)
Now so different... The service excellent and so fast. Thanks a lot officer????????????????
Miana Kitty Cosplayer (08/06/2020 02:54)
The civil workers work very slowly, not friendly, and closes to take a break at 12:00, unprofessional.
Mario Pratama (27/05/2020 03:02)
Ok
Janetta Chantique (22/05/2020 05:27)
Ok
Patricia Sydney (27/02/2020 07:50)
My relatives has been driving for >10 years, but got a failed test for Driving test. He asked around, people said if you are not using "back door" that require more money (illegal ofc) to get the license, they will fail you. This kind of dirty work was gone when the prev. governer Ah*k still active, somehow dirty officers are afraid to do frauds.
Update: even after 2nd Driving test they still fail my relative, said that he's driving too slow. They asked him to return in another week. This is so absurd!
sopyan mukeri (07/12/2019 05:47)
Full of love
Radithya Arisaputra (28/09/2019 03:28)
The staffs are impatient and grumpy
Hendra Wongso (24/01/2019 05:15)
The queue system is the worst. Other people can cut your queue and it seems it's normal in here, because the staff doesn't mind and it seems they knew each other. It feels like you are being enslaved for paying your taxes.
During the lunch time the staff all taking a break for one hour. I think that they at least left with 2 staff to work, so the other could pay the tax during the lunch break and could reduce the queue.
Christy (06/01/2019 05:56)
Extended my vehicle registration certificate and changed the plate here. The steps were kinda messed up as you have to go outside and inside the building then go outside again to find a remote place to get the plate. There were no steps written anywhere there so you have to ask the staffs the next steps while most of the staffs were grumpy.
It was so crowded (I was there on Saturday) and I have to queue outside for almost 2 hours just for the physical test (and the weather was real hot) though I’ve been there since 8am.
Dewi Kusnadi (27/04/2017 06:56)
First time dealing with this stuff myself.. The services are pretty quick & the procedures turn out just fine. Stuck a bit due to lunch break.
Daniel Tong (02/04/2019 06:45)
Good service
Adonis Jehian (18/05/2016 06:23)
This is my go-to place for extending vehicle registration (STNK). The drive-thru service is exceptionally fast. Took less than 10 minutes for the whole procedure!
sanderna sandy (10/10/2018 05:39)
Proses cabut berkas lambat. Sampai 1,5 bulan
M Hendri (23/05/2018 04:35)
Quick services.
Kosim Nurseha (05/03/2018 08:19)
Ok
mei li (09/10/2017 04:06)
i ask about driving license and they said * i don't know * LOL shame Indonesia
David Simon (24/04/2017 14:04)
Good service. No need to use "calo"
Sebut Saja (28/07/2017 14:34)
If you build a new SIM not in here
Ong Sujito (15/06/2017 06:21)
Top Services
Arif Mustakim (30/05/2017 21:31)
Njb nxt pos
Hendri Setiawan (20/03/2017 08:23)
Pelayanannya cepat dan memuaskan. Asal kita teratur dan rapih pasti cepat. Polisinya tegas dan kadang bercanda karna banyak peng-antre tidak tertib.
Prosesnya bertahap-tahap, untuk perpanjang STNK motor,
-ambil formulir loket 1 di Lt 1, selanjutnya ke lantai 2 Loket 1 serahkan formulir, BPKB, KTP pemilik dan STNK, semuanya asli dan fotocopy. Jika bukan pemilik yg datang harus pakai surat kuasa atau membayar Rp 10.000,- .
-Lalu ke loket 2 untuk menerima KTP asli dari loket 1 beserta kertas berisi jumlah pajak yang harus di bayarkan.
-Lakukan pembayaran tunai atau debit Bank DKI di loket 3 dan 4.
-Selanjutnya, tunggu di loket 5, STNK baru, selesai di buat.
Jika ingin lebih cepat, gunakan fasilitas Drive Thru syaratnya harus pemilik kendaraan sendiri yang mengurusinya.
Mari tertib membayar pajak.
Octavianus Yohan (07/01/2017 02:48)
Perpanjang stnk lewat Drive thru sangat praktis, cepat, harus bawa ktp/sim asli, stnk asli, bpkb asli dan kendaraan yang akan diperpanjang (pemilik langsung) proses hanya 3-5 menit.
budi santoso (06/01/2017 14:31)
Perpanjangan pajak kendaraan pas di hari berlakunya tarif baru non pajak......6Jan17
Sempat kisruh karena ada Error sistem sekitar kurang dari satu jam. Semua yg drive thru jadi pada masuk ke loket kantor yg ternyata error sistem nya itu terjadi d seluruh samsat Jkt.
Chandra Tuvia Agasi (19/08/2016 11:05)
losing time
david wu (18/08/2016 09:09)
Ok
Teguh Samsi (23/08/2016 05:37)
Drivethru cepat
Rizki Ramadhan (08/08/2016 16:56)
Hari sabtu tetap buka, keep open on Saturday
Aji Dwi Rizkiyanto (15/07/2016 13:17)
Sabtu buka loket opo ora yo ndanbos?!
Arep mutasi cabut berkas mobil..
Samuel Liputra (19/05/2016 14:55)
Hi perpanjang sim drive true