Komentar :
Lee Carbeat (19/12/2017 02:45)
having bad experience for the room. for the same price we had a better room quality to the nearest hotel from here. in room water sanitary is bad and Air conditioning. no sofas, the only positive thing is the food, parking and the breakfast.
Fitri M Mariani (07/12/2017 06:03)
Cozy and nice hotel c/w children's playroom (indoor&outdoor), breakfast menu is very complete and delicious. Very recommended
Rajawali Robert (02/12/2017 05:50)
A hotel located within the Taman Impian Jaya Ancol. The hotel has a fairly complete facilities from the pool, restaurant, spa, tour, room for weddings and more. There are some things that can still be improved such as hygiene in the bathroom age that there is water on the floor close to the urinal. But the others are good. The atmosphere in the pool with a lot of coconut trees around it is very good. Lots of seats available in the lobby.
Pauline Chow (13/11/2017 03:35)
Poor service here.
Checked in with my fiance and was told only twin bed was available. If i wanted a king bed I have to top up to get an upgrade that has a king bed. After asking them if they expect a couple to sleep separately they just kept quiet. We were faulted-They insisted that we didn't indicate we wanted a king bed in the comments. By the way their website doesn't have an option for you to choose twin/king.
No service recovery but we were told we can pay if we want it.
So we paid for the upgrade. There was a wow factor - WOW. Bathroom walls/floor were mouldy. Toilet bowl was stained too. Leaky tap.
Safe that can't be used for the 2 nights that i stayed there. Called for assistance that never came. If you need ice.. it will take ages to be delivered too.
Only up side waa the Breakfast wasn't too bad.
Stay here only if you have alot of patience.
Discovery hotel - many things for you to discover.
Basim (21/08/2017 17:34)
I been there for 2 nights, beds not clean, we called to change and said morning will do!!! There was a blood on the blanket!!! But they come and gave us extra one... next day i saw the same blanket still there on my bed!! ...
The safe box was not working, i called for fixing... NOT Fixed!.
The bathroom water was yellowish color.
No that much different verity food in the restaurant for breakfast..
Staff were really nice.
Price were good but 5 stars too much. I will give 2-3 stars.
Armando Nolasco (29/10/2017 22:32)
The room is pretty clean, with the exception of the shower. There was a lot of mold like substance on the bottom corners, and bottom room, of the shower. The breakfast served in the restaurant was excellent, and room service was friendly and helpful.
yulius kurniawan (21/10/2017 04:59)
good hotel, good service, good facilities
adik rimasalina (03/09/2017 15:41)
Room#709 have wall view 😂
But the bed, comfort and room is quite large enough.
Cool slipper (i love black)
Lot of breakfast variant@kembang goyang restaurant.
Bread pudding is the best part of my breakfast
Love it.
Sri Listari (19/08/2017 14:26)
The people are very friendly, and courteous to the customer, and the food is delicious 😋😋🍖🍗🍟🌮🍜🍛🍝🍢🍠🍣🍤🌯🍲🍱🍙🍘🍚🍥🍡🍦🍨🍬🎂🍰🍭🍩🍹👫👬👭💃💃💃✌👍👌🖒🖒👍👌🖒✌
regina dewi Hanifah (11/08/2017 06:59)
Please add more staff to check in and make them faster.. are u crazy enough check in in 1 hour???and if manager didnt come i cant get my room?? 5 star hotel?
Kezia Safitri (13/07/2017 07:13)
the room is spacious, the breakfast was quite delicious, overall, it was a good hotel. although, when I checked in, there were pieces of glass under my washbasin, and the hallway was dirty. but, I was still happy with the hotel bcs they gave us a cake to say sorry for it.
Kartika Firdaus (29/06/2017 13:22)
Quite a family friendly place to stay (kids club was fun and cozy) , and with quite reasonable prices too. Unfortunately we didn't get the best view from our rooms, but perhaps another time
Rian Dharmawan (28/06/2017 15:30)
Great location but not more than just okay for the hotel's interior.
Timmy Gunawan (26/06/2017 11:49)
Nice hotel with good promo rate at holiday. Strategic location inside Ancol area nearby the entrance gate and just after Dufan.
Dyah Indra (16/05/2017 06:01)
Nice ambience.. the breakfast is delicious.. the pool so calming and children's playground is great..
Bobby Mizutani (20/04/2017 09:59)
Should try a buffet at their "Kembang Goyang" Restaurant, all the food and drinks is very nice and delicious
Yantisa Akhadi (28/03/2017 12:48)
Got some problems on check-in, but eventually it works well. A very child friendly hotel
Hendra Setiaji (29/12/2016 23:02)
strategic location very near to Dunia Fantasy, very confy lounge with fresh ambience,.
Will Siddall (05/12/2016 00:22)
Getting better. The common rooms are beautiful and spacious and the food at the restaurants are good. Fitness club could be better, but still much better than most hotels. Rooms are the only thing left to improve as they feel incomplete. Want to see how they improve in a year.
Dimas W. Rangga (22/11/2016 09:37)
The hotel is kinda old. The food is great.
They have pool and water games for kids.
Jan T (12/09/2016 11:15)
I come here for the all you can eat dim sum. I love the Hong Kong noodle. If you like grill Prawn their Saturday night all you can eat bbq buffet would be great.
ben Ben (07/07/2016 19:38)
I don't understand how they got the high rate 8, just at the check in: 1- wrong room, I book for deluxe room and they give me superior room, moreover very dirty room, with long hair everywhere. 2- even in the second room, the room was not really clean same problem hair everwhere. 3- the restaurant look like the hotel don't have cleaning staff. 4- Still in the hotel, tomorrow I will give you more comments and remarks about the hotel.
Abdullah Alhusson (30/08/2016 03:18)
It is very good hotel. You can go to donia fantesi, Atlantis, see world and many more all by walk. It is an exceptional hotel.
Chandra Tuvia Agasi (11/08/2016 01:44)
Good hotel in middle jakarta, located in ancol beach
E Anggia (12/07/2016 04:52)
I came here for a retreat meeting.
Don't take a change to sleep in the hotel, just meeting and take lunch at the
Nice place, but the food is not that good.
You can enter this place Via Ancol Entrance Gate.
Here is the Gate charge in June 2016
IDR 25.000/person
IDR 20.000/car
IDR 15.000/motorcycle
Bontank Sakti (04/06/2016 12:40)
Love this hotel, cozy
Ronald Adiwijaya (14/05/2016 23:42)
An old but great 4 stars hotel inside ancol theme park
joko wahono adi prasetyo (05/01/2016 15:48)
Great hotel, they got great place and facilities. The only down side is the housekeeping
Sholikul Huda (24/11/2015 06:30)
You can reach this hotel using Busway from the center of Jakarta. It's located in Ancol, ones must registered to enter Ancol.
I like the dish, especially Bubur Ayam, hmmm yummy.
Being here for three times with big smiles.
Karlina Satrioputri (14/07/2015 05:06)
for a 4 stars hotel, I shouldn't give my 2 stars on this review. I stayed with my family including my grandmother who need to use wheel-chair. 1st of all, the access to the pool for the disabled is not provided for the guest. I have bring my grandmother with a wheelchair using side door which is an access for cart to put things inside the room. It is not pleasurable especially for my grandmother. 2nd, we called couple of times to ask the housekeeping to clean up, but they didn't come, so my sister had to asked the on-duty housekeeper she saw nearby. 3rd, the housekeeping forgot and left the used pillow cover on top of my travel bag. 4th, we had sahur instead of breakfast (fasting month). We are dissapointed that the variations of the food for sahur is not as many as breakfast that we have seen.
I already asked to the reception of their restaurant. So this is the most dissapointing conversation in a hotel:
restaurant reception (RR): "It is because when sahur has short time to eat instead of breakfast, from 3-4 am, so our variations are not as same as breakfast. But, we already provide such as milk, tea and many more."
Me: But, we pay the same as people who has breakfast.
RR: Yes, but like we said, usually when people have sahur, they don't eat much.
Me: I think that how much we ate or what kind of variations we ate is our business, mbak. Once, we had sahur in a hotel which provide us many variations just like breakfast
RR: But, some hotel usually only provided sahur to their room. Instead we provide sahur in our restaurant.
Me: OK, thanks then (feeling unsatisfied)
RR: Yes, you are welcome.
RR(other person): We are sorry, but thank you very much
I realize this is not a 4 stars hotel who treated their customer like that, they defend themselves instead of listening to us that they can learn something. At least we need them to be better, right? But, no, this answers seemed unhappy with our questions and the RR (she) making an impression this to me: "you should be grateful that we provide sahur in our restaurant instead of delivered it to your room, missy."
I wrote this review not to bring them down, but, hey, travelers should think twice to take your disabled family member to this hotel, and for the hotel: we just wanted your hotel to be better.
Last, but not least, the food is delicious, the bed is comfortable, the hotel is beautiful, and the pool is great.. Thank You