Komentar :
manideep kotha (23/05/2018 02:17)
Such an amazing place, so clean and well maintained. The staff are so nice, I would definitely come back again to this place. It’s got such a nice view too. I was given a room in the top floor and I couldn’t be happier, I woke up the beautiful sunrise every morning, and the breakfast spread was just scrumptious.
The food was very well made, there is also a convenience store downstairs which was one of the good things. Pool was clean and not much chlorine content in the water. Gym was good, rooms were immaculate.
Suryanus Adon (21/05/2018 05:07)
Thanks for your good service anis, riri dan pranata ..
Peach Wattanavitukul (04/05/2018 05:55)
Nice service and nice breakfast but room quite old, air condition is not good which cause air in the room feel uncomfortable.
The key card system is quite complicate and unreliable.
Mei Ling Tang (01/05/2018 05:27)
Had a great experience during my recent stay. All the staffs were very professional, helpful and polite. Breakfast was good and so were the food on the ala carte menu. The price of the stay per night was very reasonable, but the professionalism of the staffs were never compromised. I will definitely recommend this hotel and stay here again. Thank you for making my stay a good and memorable one.
Gladys Martinez (02/04/2018 08:18)
All the experiences associated with out stay were pleasant, especially the professionalism of the staff and the superb breakfast. The only thing I would like the hotel to improve on is the wifi connection. The internet speed is not enough for one to finish work on the laptop. Other than this, I give it a five-star rating.
herry subroto (20/03/2018 09:43)
Nice hotel for staying and relaxing.. The room and service are satisfying. Just pity for the breakfast, not much option especially the main course..
Denny Sandres (18/03/2018 17:16)
All good. Good service. Good people. Just have to pay parking every time your car enter the hotel. Eventually you just drop off
YP HUI (17/03/2018 04:00)
Convenient to airport.
Room a little old - flooring, mirror. As room facing highway, it was noisy at night.
But delighted by the 5 star breakfast spread and quality !
Value for money!
Maker Steel (09/02/2018 02:31)
Very good location to shopping mall and good international restaurant..
Wifi is good..
one thing to improve is that it is time to change air conditioner..
Generally very good hotel...
Edy Susanto (14/11/2017 07:37)
They have pretty decoration for the room and it quite prestige but unfortunately for the air conditioner is hot and it's already old (you can tell by looking at their airconditioner) and the room is dusty.
Yuliana Panjayana (12/11/2017 05:58)
This is the worst hotel me and families have ever been in my entire life. Super slow elevator, broken aircond, slow services, and the worst was the late check in.
We have been waiting for 1hr 45 menit in the lobby to check in (from 2PM till 3:45PM).
And my other relatives just be able to check in at 5:30 PM.
I consider it as neglecting customer.
And finally after the manager being forced to face us, as a customer we need to demand some compensation. There are no innitiative from the hotel management to compensate my family whatsoever.
I have never received any poor services from any hotel in my whole life like this.
I think this hotel is not qualified as a 4stars hotel!
I guess I will never book any Aston hotel in the future.
This hotel really are the worst!!!
I will rate it -5 if I could.
John Bosco (10/11/2017 04:42)
Cosy & A Wonderful Place to stay in Jakarta.
Courteous, Down to Earth Management and Staffs with lots of facilities and shopping within reach with Free Shuttle Service To & Fro International Airport.
Richard Barton (08/11/2017 09:22)
A very nice and friendly hotel with comfortable rooms and good breakfast choices
Timothy Tho (03/10/2017 06:09)
In general the services are quite acceptable especially the bell boys are very care and demonstrated their professionalism attitudes and highly initiating the best solution. The waiters are nice and beautiful with the exception of one waitress. Overall i will be back n willing to recommend your premise to my overseas friends. Have a wonderful days ahead.
elisye natavina (06/09/2017 04:17)
keseluruhan nilainya 7 (skala 1-10).
tapi saat check in, memang agak lambat, it takes 20 mnt to wait. tapi ga masalah, mungkin karna lagi liburan jg, banyak yg check in so front desk nya agak keteteran.
kamar yg sy tinggal sering mati lampunya, mungkin ada konslet, sudah minta room service juga, tapi lama sekali progressnya, sudah nunggu 30 mnt fa dtg2, so saya cancel. akirnya tidur juga sering jatoh terus lamupnya, but overall its okay.
Arif Zalukhu (30/08/2017 15:27)
+ its location near the airport and city
+ clean big rooms
+ good city view in the night
+ nice check out
- the shower doesnt works well
- the elevator so noisy
- breakfast too standard
- check in not smooth, have to wait 10 minutes
- the biggest concern, every time u call taxi u to pick u up in lobby, u have to pay parking fee, every car whom entering the hotel must pay parking
Christie Hubert (20/08/2017 13:50)
For me this is one of recommended hotels in jakarta that doesn't pay much as 5 stars hotel but have good service.
Belco (20/08/2017 04:19)
Nice and quiet hotel to get a fulk rest.
Crews are very helpful.
A little bit far from anywhere...
Timothy Lin (24/07/2017 09:02)
Generally clean hotel. Basic amenities, room was rather warm when I went in. Likely to be limited by the "power" of the air-conditioner.
Walls are rather thin, you can hear the Air-Conditioner compressor running at night and long with the occasional water valves and pipes.
Richart Yunghui (20/06/2017 14:28)
Not too bad. Clean. Air conditioning too noisy. Breakfast too standar.
tac tix (19/05/2017 15:44)
For the 4 star hotels, the service is really bad. First, the door lifr from basement to lobby is locked. Can't be opened from outside. We have to use stairs to bring our luggage to the lobby to check in. And we ask security, he said the only way to go to lobby is using stairs. Second, the hairdryer in our room broken. We call the house keeping, they told us to wait for replacement. After waiting 30 minutes, they said they didnt have any spare for hair dryer. How come for 4 stars hotel you can't provide any backup?! Our room number is 12107, you can check it.
Paul Douse (08/04/2017 03:59)
Great location and lobby but the rooms were tired and not really up to your standards. The last Aston I visited was Cirebon and the 2 do not compare. If you wish to look after your brand you need to decorate the rooms. The staff, as ever, were superb and without fault.
Wicky Sundram (05/04/2017 05:21)
Had a good stay at the Aston Pluit Jakarta. Located quite close to my meeting area. Has some good shopping malls in the vicinity, walking distance.
devi evelyne wangsa (03/04/2017 09:18)
Checked in at 4 am so needed to have a late sleep in. Turned on the "do not disturb" sign yet the house keeping keep knocking on the door early in the morning (before 9am) and when we ignored him, he rang the bell. The funny thing is the bell can still be pushed even though the "do not disturb" sign is on. In other hotel it's unfunction if the "do not disturb" sign is turn on. So what is the use of "do not disturb" sign if we still be bothered with house keeping service? Also the elevator was on service so in order for us to go to the car park we have to call the attendance and he has to walk us around via service area
John Bennett (30/03/2017 08:00)
Very clean and nice rooms. Staff in restaurant very friendly and helpful. Reception staff need to brush up their English enunciation
Leonard Agustinus Sumawan (22/01/2017 11:58)
Hotel and residence, not quite big, but still ok. The pool is not really made you want to swim.
Kevin Suryo (16/01/2017 06:49)
Cockroach on the bathroom, the room is stinky and the cleaning service not even done cleaning my room at 2 P.M.
This hotel is pretty bad compared to another which offer same price each night.
Covering Lee (01/01/2017 00:25)
The room is big and clean. But, at the other access you can see something dangerous like the roof of your room is crack. And in the bathroom, you can see the worker doesn't work really done. Over all, the customer service is good, languages speaker not bad. This the only thing you must know! Snack or drinks in that room was paid. The welcome drink just mineral water. Well, the access from airport very easy for traveler like me.
Surya Setyawan (10/10/2016 11:13)
Affordable with the price. Room is clean and quite big. Unfortunately the breakfast not quite good. The dining room also too small. There are lots of Chinese but the staff cannot speak Chinese.
Hendrik A. (13/07/2016 02:22)
This hotel from lobby to room quite good. But some spot need more maintenance, have sport water, and dirty. My room door so hard to close. But my room so big, and clean.
Wolfgang Götz (28/07/2016 14:09)
Great place. Comfortable and clean rooms.
Good service. Next to a mall.
Hendrik Abuyamin (13/07/2016 02:22)
This hotel from lobby to room quite good. But some spot need more maintenance, have sport water, and dirty. My room door so hard to close. But my room so big, and clean.
DB Boy (06/07/2016 13:32)
Kurang terawat
fahad alotaibi (21/05/2016 10:50)
It's okay but the WiFi Internet doesn't work so becrfull also the worker not frindelly
Johanes Kaizen (05/05/2016 15:27)
Seperti apartemen
Uki Wiji Basuki (03/04/2016 01:22)
Nice place to stay
Shannon Roper (29/01/2016 12:15)
A great place to have brunch.
Pradana Jayawardana (04/12/2015 14:57)
Delicious food and cozy room